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Issues | Warranty | Recalls / TSB Problems, issues, recalls, TSBs

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Old 04-09-2014, 06:22 PM   #15
John86
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Like I mentioned before, the strange thing about mine is it doesn't crank at all. It just turns the car on and I'll cycle through all the modes a bunch of times and then it'll eventually fire up like nothing happened.
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Old 04-09-2014, 07:33 PM   #16
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Originally Posted by mav1178 View Post
First new car .. what's the deal with these TSBs? Can I just waltz into my dealership with a printed out PDF of this and demand they fix it as the stated procedure outlines?
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Old 04-09-2014, 07:53 PM   #17
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This is the first car where I've had to deal with these also. From the numerous times I've gone in for these now… it seems that you still have to prove that whatever the TSB says is actually happening to your car, but the dealership is much more likely to take you seriously if there's a TSB. I brought my car in for a couple of problems and they said they couldn't replicate the problem. However, when the TSB's then came out a few months later, I took it back in and the dealership made the repairs no questions asked. I've also found that the dealership won't mention the TSB's until you bring it up.
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Old 04-09-2014, 08:23 PM   #18
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Originally Posted by Jesse36m3 View Post
First new car .. what's the deal with these TSBs? Can I just waltz into my dealership with a printed out PDF of this and demand they fix it as the stated procedure outlines?
Not really, by flashing TSBs in front of a dealer mechanic, you're basically telling them you know more about how to work on a car than they do.

What you should do is the following:

- Document issue if you can replicate it easily, and/or figure out what conditions are causing the issue.
- Go have vehicle inspected at dealer, and if dealer can replicate the issue then it won't be charged to you and will be covered under factory warranty.
- Service advisers and technicians use TSBs as guidelines to fix the problem. The manufacturer issues a TSB if there is a known, common issue that would be covered under warranty and otherwise not covered under the normal FSM procedures for service work

Think of it this way: by insisting on having a TSB applied to your car up front, you're essentially telling a dealer how they should run their business. Some managers will take that as a slap in their face, especially before a technician has had a chance to replicate and document the issue at hand.

Case in point: my tail light was replaced under warranty due to condensation. At no point was the TSB referenced in my work order.

-alex
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Old 04-10-2014, 04:38 AM   #19
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I've actually had trouble recently with mine not even attempting to start. The push button will turn the car on, but it won't start it. It's happened about 5 times in the last month and a half. When it happens I've had to cycle through all the modes as many as 6-7 times and then it'll crank. I contacted the dealer and they weren't any help. I thought the key might have a weak battery, but that wasn't it, and the clutch is all the way in when I start it. I did have the High Pressure Fuel Pump replaced recently. Has anyone else experienced anything similar? I did a search, but didn't see anything.
I had the same issue. I never had the problem until I got the fuel pumps replaced. After I got them replaced, I went on a road trip, 25+ hours nonstop, and halfway thru trip, filling up gas my car took literally 6-10 seconds to start. it'l just keep cranking without starting. So I think it is fuel pump related
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Old 04-10-2014, 09:33 AM   #20
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It happened if the engine have alot of feul on it . As AFM dealership says they have issue with hard starting . After they check the car they found one of port injectors not fully close when the can stopped boxing . So that injctor still drop fuel coz of pressure . I hope that helps.
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Old 04-10-2014, 05:56 PM   #21
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Just a heads-up, I got the software update to deal with throttle dips when the A/C would cycle on and off. It fixed the problem pretty well. I've noticed my longer winter start ups have gone away as well, but that may have just as much to do with the weather lately.

It's an easy fix, just bring in a copy of the TSB and tell them you're having one of the problems it addresses.
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Old 04-10-2014, 06:32 PM   #22
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Originally Posted by ZionsWrath View Post
I usually start when I hear fuel pump finish priming, haven't had any problems
I recently realized that the low gas light on the dash turns off in-conjunction with the fuel pump being primed. But yea, I do that and haven't had any issues.
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Old 04-10-2014, 06:44 PM   #23
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Originally Posted by z3ro View Post
The only thing i can think of is if the ECU is determining whether or not to start in closed or open loop. Not sure if that's even possible, just a thought.
Closed and open loop has nothing to do with starting, on these cars.
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