Car at dealership, decided to give them the laundry list.. - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

alrashwa · 08-08-2012, 05:29 PM

I've gotten a couple calls from Scion Customer service. As I've said on other threads, I would really recommend you guys to call the main customer service line. Tell them anything and everything you've noticed with your car. Even the little things that may just be paranoia. I've already got parts ordered for mine, and I'm in a rental for the week (free of charge or course). Telling the reps what you feel is wrong enables them to push the tech's working on our cars to really triple check the things you noted.

They're also considering extending my comprehensive warranty at my request. I'm sure Subaru would treat things the same, but let us know, BRZ owners.

brett_g · 08-09-2012, 09:27 AM

Quote:

Originally Posted by alrashwa

I've gotten a couple calls from Scion Customer service. As I've said on other threads, I would really recommend you guys to call the main customer service line. Tell them anything and everything you've noticed with your car. Even the little things that may just be paranoia. I've already got parts ordered for mine, and I'm in a rental for the week (free of charge or course). Telling the reps what you feel is wrong enables them to push the tech's working on our cars to really triple check the things you noted.

They're also considering extending my comprehensive warranty at my request. I'm sure Subaru would treat things the same, but let us know, BRZ owners.

Unfort I need the car back as I do alot of travel late at night for work and won't be back until Sunday. Had to essentially be like "give me my car back" on the phone as it seems as if they would have kept it there for awhile. I'm assuming nothing will have been resolved, and it seems like they are just using my car as a guinea pig to try to diagnose things. I'm ok with it for a few days, but when you expect to have the car for 4+ days that is rediculous. I am not your test mule.. figuire it out on your own Subaru..

drftrdie · 08-09-2012, 10:02 AM

The idle chirp problem is the fuel your running if you run any eth fuel it will make the cricket noise you should run either octane boost or find a gas station that does not have fuel with ethynol mix in it to stop the cricket noise

brett_g · 08-09-2012, 10:15 AM

Quote:

Originally Posted by drftrdie

The idle chirp problem is the fuel your running if you run any eth fuel it will make the cricket noise you should run either octane boost or find a gas station that does not have fuel with ethynol mix in it to stop the cricket noise

It's not. I run only sunoco 94 octane, as well as mixed in 6 gallons of their ethanol free 100 octane one tank, and it does not fix the problem. Regardless, you can't expect people to ONLY run non-ethanol fuel in the car for it to function properly, assanine assumption if true.

brett_g · 08-09-2012, 03:21 PM

Arg.. dealer *has* to keep the car until tomorrow afternoon to fix the two rattles.. (shifter and door card).. they also say that "ECU flash will fix the crickets in a couple months"

Zadkiel · 08-09-2012, 11:11 PM

Quote:

Originally Posted by brett_g

Arg.. dealer *has* to keep the car until tomorrow afternoon to fix the two rattles.. (shifter and door card).. they also say that "ECU flash will fix the crickets in a couple months"

A. If they NEED to keep it for a few days, they should give you a rental.

B. I'm curious as to how an ECU reflash will fix a noise created by the actual pump doing its job.

Lonewolf · 08-10-2012, 12:34 AM

Quote:

Originally Posted by Zadkiel

B. I'm curious as to how an ECU reflash will fix a noise created by the actual pump doing its job.

First thing that popped into my mind as well...

roddy · 08-10-2012, 01:25 AM

I thought the same thing at first, but I wonder if the flash alters the switch over points for the fuel injection. Most people only hear the noise at Idle or slightly above.

Pscylo · 08-10-2012, 01:27 AM

Interesting...keep us posted.

alrashwa · 08-10-2012, 02:41 AM

New ECU's and the fixes for the Camshaft gear codes many people are getting will not fix the Chirp/Crickets. I think it's been pretty well documented that there is a part of the DI system that is not being lubricated properly, either because of fuel quality here, or because of high ethanol content.

The rumors I've read/heard is that they are already aware of the chirp, current TSB's or fixes are not aimed at the chirp, and someone said they are already looking at some kind of silencer or shield for the crickets, since it won't go away any time soon.

brett_g · 08-10-2012, 03:04 PM

Picking the car up at 4. Will update later..

brett_g · 08-10-2012, 10:11 PM

Update FWIW.

1. Engine Cricket

Subaru aware of issue, expects ECU update in a "few months" service manager wouldn't elaborate as I appeared to know more then she did.

2. Loose gas pedal (shimmy's side to side)
"Normal" for this car. Guess having my previous 3 vehicles having floor mounted gas pedals doesn't help.

3. Rattle behind dash/steering wheel upon moderate acceleration
I was told this is a gasket/washer on/in shifter assembly. Only time will confirm if it's the proper fix for what I was hearing.

4. Idle dip - sounds like the car almost stalls
Told this was "normal".

5. GPS signal loss
Subaru aware of on-going issue. Will be "addressed in the future" by a service bulletin.

6. Rattle in door card
Found and resolved, loose wire or something of this nature.

7. Transmission rattle/chatter in 2nd gear decceleration
Again, told this was normal and in line with "test" BRZ Subaru bought to compare. I feel that my previous car being a bullet proof-rattle free-silent Mercedes again has influenced me to have a keener ear.

8. Passenger window down auto button issue
"I rolled it down and up about 40 times." Couldn't replicate.

I'm just glad to have the car back. One can only make so many lesbian outback jokes in 4 days...

Laika · 08-10-2012, 10:58 PM

Quote:

Originally Posted by brett_g

I'm just glad to have the car back. One can only make so many lesbian outback jokes in 4 days...

HAH! They gave me a forester as a loaner when mine was in the shop. Went carpet munchin' and lumber haulin'

drftrdie · 08-12-2012, 04:40 PM

Quote:

Originally Posted by brett_g

It's not. I run only sunoco 94 octane, as well as mixed in 6 gallons of their ethanol free 100 octane one tank, and it does not fix the problem. Regardless, you can't expect people to ONLY run non-ethanol fuel in the car for it to function properly, assanine assumption if true.

It worked for me must just be luck but it has been consistant with the fuel swapping from tank to tank. Maybe somthing with RACe fuel ? ? ? ? who knows but my pump premium fuel with no eth made it stop for me. Just my input

08-10-2012, 10:11 PM	#26
brett_g Member Join Date: Jul 2012 Drives: 13' BRZ Location: Austin Posts: 60 Thanks: 4 Thanked 12 Times in 9 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Update FWIW. 1. Engine Cricket Subaru aware of issue, expects ECU update in a "few months" service manager wouldn't elaborate as I appeared to know more then she did. 2. Loose gas pedal (shimmy's side to side) "Normal" for this car. Guess having my previous 3 vehicles having floor mounted gas pedals doesn't help. 3. Rattle behind dash/steering wheel upon moderate acceleration I was told this is a gasket/washer on/in shifter assembly. Only time will confirm if it's the proper fix for what I was hearing. 4. Idle dip - sounds like the car almost stalls Told this was "normal". 5. GPS signal loss Subaru aware of on-going issue. Will be "addressed in the future" by a service bulletin. 6. Rattle in door card Found and resolved, loose wire or something of this nature. 7. Transmission rattle/chatter in 2nd gear decceleration Again, told this was normal and in line with "test" BRZ Subaru bought to compare. I feel that my previous car being a bullet proof-rattle free-silent Mercedes again has influenced me to have a keener ear. 8. Passenger window down auto button issue "I rolled it down and up about 40 times." Couldn't replicate. I'm just glad to have the car back. One can only make so many lesbian outback jokes in 4 days... Last edited by brett_g; 08-10-2012 at 10:12 PM. Reason: beer grammar

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08-08-2012, 05:29 PM	#15
alrashwa Senior Member Join Date: Aug 2012 Drives: '12 370Z Monterey Blue Location: Washington Posts: 230 Thanks: 120 Thanked 60 Times in 42 Posts Mentioned: 6 Post(s) Tagged: 0 Thread(s)	I've gotten a couple calls from Scion Customer service. As I've said on other threads, I would really recommend you guys to call the main customer service line. Tell them anything and everything you've noticed with your car. Even the little things that may just be paranoia. I've already got parts ordered for mine, and I'm in a rental for the week (free of charge or course). Telling the reps what you feel is wrong enables them to push the tech's working on our cars to really triple check the things you noted. They're also considering extending my comprehensive warranty at my request. I'm sure Subaru would treat things the same, but let us know, BRZ owners.

08-09-2012, 10:02 AM	#17
drftrdie Member Join Date: Jun 2012 Drives: Ae86,X2 , Scion FRS Location: South Mississippi Posts: 51 Thanks: 1 Thanked 8 Times in 8 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	The idle chirp problem is the fuel your running if you run any eth fuel it will make the cricket noise you should run either octane boost or find a gas station that does not have fuel with ethynol mix in it to stop the cricket noise

08-09-2012, 03:21 PM	#19
brett_g Member Join Date: Jul 2012 Drives: 13' BRZ Location: Austin Posts: 60 Thanks: 4 Thanked 12 Times in 9 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Arg.. dealer has to keep the car until tomorrow afternoon to fix the two rattles.. (shifter and door card).. they also say that "ECU flash will fix the crickets in a couple months"

08-10-2012, 01:25 AM	#22
roddy Senior Member Join Date: Apr 2012 Drives: '13 Ultramarine Location: Ontario Canada Posts: 2,243 Thanks: 1,476 Thanked 1,165 Times in 685 Posts Mentioned: 15 Post(s) Tagged: 0 Thread(s)	I thought the same thing at first, but I wonder if the flash alters the switch over points for the fuel injection. Most people only hear the noise at Idle or slightly above.

08-10-2012, 02:41 AM	#24
alrashwa Senior Member Join Date: Aug 2012 Drives: '12 370Z Monterey Blue Location: Washington Posts: 230 Thanks: 120 Thanked 60 Times in 42 Posts Mentioned: 6 Post(s) Tagged: 0 Thread(s)	New ECU's and the fixes for the Camshaft gear codes many people are getting will not fix the Chirp/Crickets. I think it's been pretty well documented that there is a part of the DI system that is not being lubricated properly, either because of fuel quality here, or because of high ethanol content. The rumors I've read/heard is that they are already aware of the chirp, current TSB's or fixes are not aimed at the chirp, and someone said they are already looking at some kind of silencer or shield for the crickets, since it won't go away any time soon.

08-10-2012, 03:04 PM	#25
brett_g Member Join Date: Jul 2012 Drives: 13' BRZ Location: Austin Posts: 60 Thanks: 4 Thanked 12 Times in 9 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Picking the car up at 4. Will update later..

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