Cant get my 1st oil change... - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

russv · 02-24-2013, 12:16 AM

Quote:

Originally Posted by ChrisNcoronel

Yup like the title says it. Im at 3,000+ miles right now and i cant get an oil change unless i had the car up to 7,500 miles i believe or it has been 7 months. I really dont get it...

The maintenance manual says 7500 miles or 7.5 months whichever comes first. I had mine done at 7.5 months and 4200 miles. Dealer didn't want to do it until 7500 miles so I called Scion who then called the dealer and set them straight.

Xdragonxb0i · 02-24-2013, 03:14 AM

mine said they will do it when i reach 1000 miles to the mark. So the soonestet i can get it is at 6000 miles.

But im trying to shoot for 10-12k Miles a year lol so i guess i wont really get to see the dealership much

fledonfoot · 02-24-2013, 10:48 AM

The dealer can claim those services back from scion regardless of mileage. You could do all three on back to back days if you wanted.

Any dealership that tells you that they can't provide you with the 7500 mile service interval maintenance due to time or mileage limitations is flat out wrong. The only limitation is that you get your 22,500 mile service done before 23,000 (or 2 years).

If your dealer still refuses, call Scion's customer service number and put your writer on the phone with them. Your ASM is not doing his or her job.

Source: I am a service advisor for a large Toyota/Scion dealership.

DanoFA20 · 02-24-2013, 12:25 PM

Quote:

Originally Posted by ChrisNcoronel

Yup like the title says it. Im at 3,000+ miles right now and i cant get an oil change unless i had the car up to 7,500 miles i believe or it has been 7 months. I really dont get it...

thats bs i went got mine changed at 1000 after break in they cant deny you an oil change tell um the break in manual says too they dont read it lol.

its also part of your boost service

DanoFA20 · 02-24-2013, 12:27 PM

Quote:

Originally Posted by Wes

Same here, just change your own oil. I did my own since I don't drive all that much just so I can get rid of the metals and what not inside.

exactly why i told them too do it. plus my buddy is a tech at toyota so it made it easier.

EZWood · 02-24-2013, 06:31 PM

I suggested to a service manager that they give me the oil and filter so I could do it myself, when I asked to have the 7500 mile service performed at 3000 wasn't too bad of a request.

ChrisNcoronel · 02-25-2013, 10:08 AM

Went to Norwalk Toyota

driftartist · 02-25-2013, 03:17 PM

thats exactly what they told me then i laughed and said "do it" and then i had my first oil change

Wattage · 02-25-2013, 04:31 PM

I got my first oil change this weekend, 4800km. I didn't have to ask for this to be the free one or anything.... I just went in, gave them my phone number, and it was all taken care of.

Batman · 02-25-2013, 04:37 PM

I had the dealer do mine, they didn't even question me using my scionboost.

Skywgn1 · 02-26-2013, 12:21 AM

Quote:

Originally Posted by ChrisNcoronel

Yup like the title says it. Im at 3,000+ miles right now and i cant get an oil change unless i had the car up to 7,500 miles i believe or it has been 7 months. I really dont get it...

I just told my dealership that my fuel economy was dropping and the engine was getting louder and told them to change it. No was not acceptable and they changed it.

Zach3794 · 03-04-2013, 09:12 PM

I'm happy that my dealer (Toyota Carlsbad) will let me do any of the complimentary services any time I want. They told me that if I wanted, I could literally use all my services one day after the next. But once they're gone, you pay of course!

Touge Monster · 03-05-2013, 12:25 AM

Quote:

Originally Posted by ChrisNcoronel

Yup like the title says it. Im at 3,000+ miles right now and i cant get an oil change unless i had the car up to 7,500 miles i believe or it has been 7 months. I really dont get it...

Wtf really??? Are you using your scion service boost?? You should be able to change it whenever you want and if you are using the service boost you are allotted so many complimentary oil changes.

Touge Monster · 03-05-2013, 12:40 AM

My guess would be that the service writer just didn't want to deal with it dealerships them selves don't really make money off of prepaid maintenance ie service boost or Toyota care. This is just something to get people in the door the money is made by up selling brakes, tires, shocks etc...

02-24-2013, 03:14 AM	#16
Xdragonxb0i Senior Member Join Date: Nov 2011 Drives: ex500r Location: AR Posts: 859 Thanks: 13 Thanked 105 Times in 77 Posts Mentioned: 2 Post(s)	mine said they will do it when i reach 1000 miles to the mark. So the soonestet i can get it is at 6000 miles. But im trying to shoot for 10-12k Miles a year lol so i guess i wont really get to see the dealership much __________________

02-25-2013, 04:37 PM	#24
Batman Easy, Tiger. Join Date: Jun 2012 Drives: Tiguan, S4, SBC 350 Wrangler Location: The Batcave Posts: 265 Thanks: 266 Thanked 87 Times in 60 Posts Mentioned: 6 Post(s)	I had the dealer do mine, they didn't even question me using my scionboost. __________________ Two V8s, one turbo, 12 Wheels total.

03-05-2013, 12:40 AM	#28
Touge Monster Senior Member Join Date: Jun 2012 Drives: 85 AE86 Hatch, 92 SW20 , 13 GT86 Location: San Francisco Posts: 317 Thanks: 149 Thanked 97 Times in 61 Posts Mentioned: 2 Post(s)	My guess would be that the service writer just didn't want to deal with it dealerships them selves don't really make money off of prepaid maintenance ie service boost or Toyota care. This is just something to get people in the door the money is made by up selling brakes, tires, shocks etc... __________________ Living life one HPDE at a time

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