If you don't have service department anxiety, you will now.

[DrDuquette]

Or just have them give you cash and buy a front spoiler that covers the torn area.

[ryude]

Originally Posted by Gen

They'll probably end up having to respray a third of the car just to get the paint to blend professionally...seems serious enough to me.

My friend owns a professional body and paint shop. He told me that you can NEVER get paint to match unless you repaint the entire car. I've never seen any re-paint even be close to factory paint quality, even the good ones.

[Bonburner]

Originally Posted by ryude

My friend owns a professional body and paint shop. He told me that you can NEVER get paint to match unless you repaint the entire car. I've never seen any re-paint even be close to factory paint quality, even the good ones.

Ugh now that's scaring me .. getting bumper and fender repainted ..
I hope Argento is hard to tell the difference :[

[Chewie4299]

Originally Posted by ryude

My friend owns a professional body and paint shop. He told me that you can NEVER get paint to match unless you repaint the entire car. I've never seen any re-paint even be close to factory paint quality, even the good ones.

This is very true when a car has aged a little.

We're talking about a brand new car. The paint hasn't had a chance to fade a tall yet. It may be easier to match.

I had to have the rear quarter repaired on my Jeep. It was about two years old and the body shop did have to paint about a third of the car in order to make the Jeep Solar Yellow match the age of my existing paint.

[Lonewolf]

There was a member on here who had similar damage to the lower part of his bumper and fixed it easily in his driveway. A full repaint of the bumper is not even necessary (and I would try to avoid it because the oem job is usually pretty good).

[fistpoint]

Originally Posted by Gen

I'd request diminished value for damaging a brand new car. If it's had bodywork, it's not worth as much; it doesn't matter if it looks as good as new. Just my .02.

That would be very difficult to argue. I'd ask for a free 30k service instead. They know the majority of it will be labor anyway and not go past the inspection phase. Good value to the owner, small out of pocket for the dealer.

[Gen]

Originally Posted by fistpoint

That would be very difficult to argue. I'd ask for a free 30k service instead. They know the majority of it will be labor anyway and not go past the inspection phase. Good value to the owner, small out of pocket for the dealer.

It can be. Some time ago I managed to win a $7500 judgement on top of a $13,000 repair bill after someone did this to my car...

[#87]

Wow I like those wheels.

[fistpoint]

Originally Posted by Gen

It can be. Some time ago I managed to win a $7500 judgement on top of a $13,000 repair bill after someone did this to my car...

That's a little different, that car is destroyed value-wise. OP simply needs a bumper/cover. 30k service is several hundred dollars...assuming those that actually pay them. I don't see them paying more than a $500 inconvienience fee without threats of small claims court. My method keeps goodwill should he ever need it in the future for warranty work, especially work needed a few hundred over the expiration(sometimes it happens).

[TuxedoCartman]

Originally Posted by fistpoint

That's a little different, that car is destroyed value-wise. OP simply needs a bumper/cover. 30k service is several hundred dollars...assuming those that actually pay them. I don't see them paying more than a $500 inconvienience fee without threats of small claims court. My method keeps goodwill should he ever need it in the future for warranty work, especially work needed a few hundred over the expiration(sometimes it happens).

Lesson of the first: never, ever bank on good will work being done by a dealership. Not because they owe you one for damages done, and certainly not because you were merely "nice" to them.

I've had three incidents at three different dealerships... one of which included a porter who destroyed the right-front of my new-ish Jaguar XK8 while backing a Land Rover up at near top reverse-speed... and not a single time was I treated any better as a result. Their attitudes seemed to be, "Sue or shut up." Dealerships are out to make money: if they can get out of a lawsuit, they will. If they can charge you for any work done, they will. (And don't let that deter you if you need warranty work later on; they are bound BY LAW to honor warranties. And if they don't, you won't even have to take them to court, because the home corporate offices will probably have their asses if they pull shit like that. It brings down the overall brand name, and they don't like that.)

[brufleth]

Don't be afraid to be a total stickler about getting the new bumper installed. I've had the bumpers on my Impreza replaced several times (mostly not my fault) and the hardest part seems to be getting them aligned properly. I've taken it back to the body shop a few times to have them "try again" to get it to meet properly with other panels.

[brufleth]

Originally Posted by Gen

It can be. Some time ago I managed to win a $7500 judgement on top of a $13,000 repair bill after someone did this to my car...

That's an Elise isn't it? That's my dream car and this picture makes me very sad.

[frsinpa]

Originally Posted by brianbot5000

It sucks man, but keep things in perspective. This is just a car, and they're going to fix it. There are plenty of bigger problems out there worth stressing over, but this isn't one of them.

Diminished value? I wouldn't think so for what's being done. No one is even going to know or notice after it's fixed.

Yeah I wouldn't stress too much - this is just a minor thing... it happens and worrying about it really won't help.

[Superhatch]

I saw "shipped from japan" as an option. Is this a real thing? Can you get a factory painted bumper from the MFG?