Awful Dealer Experience in Hollywood

[Lonewolf]

Many dealers are missing the entire point of this car: LIGHTWEIGHT (cough, leather is usually a heavier material than other seat fabrics), AFFORDABLE (30-32K is starting to push it for many people), FUN (what's fun about scrambling to buy a car that has overpriced, tacky add-ons and paying through the nose for it?)

...Go ahead Scion, ruin the only chance your brand has at surviving...

[Zgrinch]

Originally Posted by denkigrve

The desire for getting your hands on the car also plays a big part in that. Many people want to get the car ASAP, and waiting sucks. So sometimes going to another dealership could net you a "Not until 2013" type of issue.

That being said, Longo Scion's list is HUGE for a reason. They are going to end up making more net profit, and having more net sales as a result of their approach.

All being said Nathan is NOT being dishonest at ALL. If anyone thinks he isn't they're foolish. He's been straight forward with everyone about what is coming, and what will be on the car. He's also not accepting deposits because things might change based on what his management wants or thinks will sell best for them. That's a really smart move if you ask me.

I stand corrected. I change the last sentence in my previous statement from "honest dealer" to "desirable dealer". The dealer is not dishonest, rather just undesirable for many here looking to pay a reasonable price for EXACTLY what they want and not deal with a bunch of unwanted add ons.

[rcm47]

Originally Posted by Lonewolf

Many dealers are missing the entire point of this car: LIGHTWEIGHT (cough, leather is usually a heavier material than other seat fabrics), AFFORDABLE (30-32K is starting to push it for many people), FUN (what's fun about scrambling to buy a car that has overpriced, tacky add-ons and paying through the nose for it?)

...Go ahead Scion, ruin the only chance your brand has at surviving...

Yeah, some of these dealers think they got a new supra so they're marking it like the supra..

[MrFRsLa]

Originally Posted by Rampage

Seeing as you are "a small Scion dealer trying to increase my volume." wouldn't it make sense to give the customers what they want and sell the car for a fair price thereby increasing sales and future allocations?

You may be falling prey to your own marketing hype that the FR-S is going to be a hard to find car for months to come. I predict that cars will be readily available at MSRP in several weeks. We shall see.

EDIT: Anyway, I see that you say you are just a salesman. I wish you luck in selling your FR-S allocation with those marked up prices. It is going to make it tough on you. /thread

I will make this point here. When I posted that they had arrived at my dealer I got 700 views on that post in 24 hrs (entitled They are here.[a few pages back.[/I][/I][/I][/I] that's rather outstanding. I had a few people within a few short hours coming to look. People I had never talked to coming in seeing me on the forum.

[MrFRsLa]

Originally Posted by denkigrve

/Rant

This adding on of stuff and "You get what we say you want" attitude Scion is taking is going to quickly kill the buzz around this car. It's going to end up as a "This could have been great." Type of thing that was quickly destroyed by greed.

The first people that are going to buy this car NOW are the enthusiasts, the fans, the people that have been waiting for years to buy this car. They are the ones who are going to be your street team, your word of mouth sales team. They are the ones that are going to help drive further sales of the vehicle. No-one at these dealerships seem to understand that. They all want money NOW. No-one is going to pay 30k for a Scion lightly. Especially not in this economy. The brand just doesn't hold that kind of weight behind it. It's target audience as a brand are younger people who are on a budget.

Personally putting this car around 30k makes me walk. I can go buy a Cooper S EXACTLY as how I want it instead for that price. E-X-A-C-T-L-Y. I'm not getting things that the dealer feels I "need" to get. Tada-sans vision for this car has been completely lost on the Scion management in the US. I'm actually pretty sure that Jack Hollis would also not be please to see so many dealers turning off this key sales audience with tactics like this. If you want this car to do well, treat your customers like customers and not like numbers. Help them get what they want, and they'll come back to you, recommend people to you. Netting you MORE sales.

I really hope Scion wakes up. They're gonna end up with a lot of cars sitting on the lots if they keep adding forced add-ons to these cars. Scion really took care of most of the 1st 86 people, it's a shame they aren't doing that for the other potential owners. They really didn't get the whole concept of this car as a platform. They jumped the gun on trying to get add-ons, and didn't think about the future. "Once word is out and we have more things we can add, we can work on getting future users to do the bolt-ons." Once the fans and enthusiasts move on, the me-too crowd shows up. The People that had no clue and want luxury things show up. Then it's time to add leather, HID, Nav, etc. Those will be things they want in their car, and they'll likely be wiling to shell out for that.

As an automotive enthusiast, I'm not willing to pay for that stuff. I don't need it. It adds weight, it sets this car up as a "Could have been great" car. I have YET to find a car in the bay area that doesn't have stuff added on to it. As a long time fan, and someone who saved up enough cash, and moved financial mountains to make this purchase happen. I'm sad and disappointed by the man-handling of this car in the US at this point, specifically in my area. So much wasted potential ruined by greed and an inability to be a forward thinker.

/end rant

I think all you need is fix SUPPLY and it will help end this problem.

[ZmZMWagon]

Fix "Supply"?

[phenoyz]

Originally Posted by Zgrinch

^ ALL CAR DEALERS !!!!!!!

[MrFRsLa]

Originally Posted by Celicadude

^Lol. But in all seriousness this is why I have a problem with non refundable deposits because it leaves you wide open for this kind of crap. To MrFRSLa I use to work in the business and I know exactly why you dealers throw all this crap on the cars and it's to take advantage of hype. It's all about trying to make a fast buck by playing on peoples emotions. Leather seats, edge guard, window etching, it's all just another way to nickel and dime your customer. I've seen it done with new model CRV's, civics, accords etc (Back in the good old honda days). And guess what. They sat on the lot with all these extra add ons collecting dust because everyone went down the street to the other dealer who wasn't trying to pull a fast one. The ones that we did sell sold for a steep discount.

I've mentioned this before in another post, but if you (the buying public) want to stop these shady practices take your business elsewhere. These aren't limited edition porsches, these cars will be readily available in a few months, so don't fall for the crap. They're just trying to find another sucker. Money is power and if you reward these practices they will continue. Use your money to support good business practices and these jokers will follow suit. I for one don't mind paying extra for good service especially if it means I'm not support bad customer service. I understand dealers are a business and they're in it to make money, I get that, but when you try and sell people what they don't want and then charge them extra for it, you are no longer a legitimate business in my book, and therefor don't deserve my money.

So to the OP, get your deposit back look around elsewhere. Hell wait a few months. All these FRSs with dealer add ons will be selling with deep discounts in no time.

PS: if you want to see some serious dealer add on fail check this out: http://www.motorauthority.com/news/1...-is-incredible

But what if some one does want one with leather seats? BTW I didn't take anyones order car out from under them. just so everyone knows.

I also own a car from the so called good old Honda days.

[Mr. Mcoupe]

Wow, the FRS is popular!!

[MrFRsLa]

Originally Posted by ZmZMWagon

Everyone wanting an FRS in SoCal just go to Longo like everyone else has said. This "limited" argument is getting old.....the MS3 was "limited quantity" with only 5K units being sent to the States in 07.......6 months later you could have it for invoice.....

6 months but the world ends Decmeber 21 2012 I thought? Lol jk

[haloterence]

Whoa, Thanks for the heads up nyanpire. I'm really sorry to hear about your situation. Hopefully, Power Toyota in Cerritos don't try to bust the same crap with me. 3k for leather? FU!

[Zgrinch]

Originally Posted by MrFRsLa

I think all you need is fix SUPPLY and it will help end this problem.

The hype meter is ...



But we here are like elephants...

[Lonewolf]

Originally Posted by Zgrinch

The hype meter is ...



But we here are like elephants...

LMAO!

[Godzilla]

This is the first car actually people rush to scion to get it. Just be patience, wait a bit and email blast to all socal internet dept scion dealership for quote.