Kraftwerks Supercharger Owners Thread

[Model Citizen]

Mine was complete.

Link to belt chewing discussion?

[SPCorBUST]

Originally Posted by Model Citizen

Mine was complete.

Link to belt chewing discussion?

Wish I was part of the minority like you.

Sent from my SGH-M919 using Tapatalk

[cvjoint]

Originally Posted by Model Citizen

Mine was complete.

Link to belt chewing discussion?

See post #91
http://www.s2ki.com/s2000/topic/1073...g/page__st__75

That's my thread. I'll be happy to answer any questions regarding the kit as built for the S2k.

That also reminds me that the map sensor was missing, it is a bit of a chronic problem with the S2k kits.

[Model Citizen]

Mine ironically came with 2 map sensors

[post_break]

Mine is missing the main top bolt, the M10x1.25 25mm. Luckily home depot had something in that thread pitch.

[KraftWerks]

We've never left anyone hanging. The fact that @cvjoint (George) decided to pop in and make two posts on FT86club and both of them are here in this thread is interesting... We did out best to make the situation right. He did not wait 3 weeks for anything. Clearing up his attempt to withhold the kit after requesting a refund is what cause things to go 3 weeks.

Here is a brief breakdown including the offers that were made to @cvjoint (George)

We'd like to apologize to the FT86Club for having to endure these types of situations. There is no reason for this situation to have infected such a helpful thread. The twists and turns in the chain of events with @cvjoint's story has so many holes in it is looks like swiss cheese.

Brief breakdown of how things went on our end:
"For those concerned about the missing parts and the injector fitment issue, it was caused by an oversight as we changed our "BOM" (bill of materials) over from the old Kraftwerks supercharger system to the new revised version, and it HAS BEEN CORRECTED. Unfortunately the switch in the "BOM" also caused a few other issues for us internally, which resulted in George's (cvjoint) kit arriving incomplete.

We've offered George (cvjoint) an assortment of options to make this right:
-Overnighting missing parts to him
-Free Header
-Free Install and tune
-Free Clutch (installed)
-40% discount on any of our other products

Sadly making it right didn't seem to be an option, as "cvjoint" stated he was already in the process of having his credit card company refund his money, which means if we sent the remaining components he would have a complete kit for FREE. Also, being that he purchased the kit from a retailer he was instructed to contact the actual seller for the refund, since that is the place he purchased it from. Hopefully everyone can recognize we are not posting to make anyone look bad, or tarnish there reputation, we are simply trying to provide some facts that seem have been left out. If given another chance we'd still like to solve the issues with George's (cvjoint) kit.

The last thing we want is for people to walk away unhappy. We're car people too, so we know first hand what it feels like to have your baby stuck in the garage waiting for parts and we are working on ways to avoid such things from happening to customers when purchasing from Kraftwerks.

Remember everyone, we are not on the board all the time, if you have ANY questions or concerns please feel free to email us at support@kraftwerksusa.com or call us at 951.808.9888 we are here 8:00am to 5:00pm, Monday-Friday and break for lunch from 12:00-1:00pm. Emails may not be instant because they are answered in the order received."

We always aim to make things right.

[glamcem]

I took my car to @Drift-Office today for a dyno session, thank you Bob for allocating me some time today

Overall, I am very happy with the results and the power delivery is really smooth, thanks again to @moto-mike for taking time and sending me the revised maps
ambient temps were about 72F





and compared to OEM baseline


@digital_assassin you may now add me to the list

[Model Citizen]

Originally Posted by KraftWerks

We've never left anyone hanging. The fact that @cvjoint (George) decided to pop in and make two posts on FT86club and both of them are here in this thread is interesting... We did out best to make the situation right. He did not wait 3 weeks for anything. Clearing up his attempt to withhold the kit after requesting a refund is what cause things to go 3 weeks.

Here is a brief breakdown including the offers that were made to @cvjoint (George)

We'd like to apologize to the FT86Club for having to endure these types of situations. There is no reason for this situation to have infected such a helpful thread. The twists and turns in the chain of events with @cvjoint's story has so many holes in it is looks like swiss cheese.

Brief breakdown of how things went on our end:
"For those concerned about the missing parts and the injector fitment issue, it was caused by an oversight as we changed our "BOM" (bill of materials) over from the old Kraftwerks supercharger system to the new revised version, and it HAS BEEN CORRECTED. Unfortunately the switch in the "BOM" also caused a few other issues for us internally, which resulted in George's (cvjoint) kit arriving incomplete.

We've offered George (cvjoint) an assortment of options to make this right:
-Overnighting missing parts to him
-Free Header
-Free Install and tune
-Free Clutch (installed)
-40% discount on any of our other products

Sadly making it right didn't seem to be an option, as "cvjoint" stated he was already in the process of having his credit card company refund his money, which means if we sent the remaining components he would have a complete kit for FREE. Also, being that he purchased the kit from a retailer he was instructed to contact the actual seller for the refund, since that is the place he purchased it from. Hopefully everyone can recognize we are not posting to make anyone look bad, or tarnish there reputation, we are simply trying to provide some facts that seem have been left out. If given another chance we'd still like to solve the issues with George's (cvjoint) kit.

The last thing we want is for people to walk away unhappy. We're car people too, so we know first hand what it feels like to have your baby stuck in the garage waiting for parts and we are working on ways to avoid such things from happening to customers when purchasing from Kraftwerks.

Remember everyone, we are not on the board all the time, if you have ANY questions or concerns please feel free to email us at support@kraftwerksusa.com or call us at 951.808.9888 we are here 8:00am to 5:00pm, Monday-Friday and break for lunch from 12:00-1:00pm. Emails may not be instant because they are answered in the order received."

We always aim to make things right.

I wouldn't mind headers or a clutch, what would you like to screw up on my kit?

[KraftWerks]

Originally Posted by SPCorBUST

Well I think darn near every person was missing something. I don't even have the coupler and I had them check in person, I've been waiting almost a month for it now. There's nothing like spending $4300 for a months worth (so far) of table ornaments.

Now, now...It SURELY hasn't been a month. I provided you an update today, it will be here this week. Then you'll be able to In the meantime drive one of the other monsters you were telling us about in the lobby!

[SPCorBUST]

Originally Posted by KraftWerks

Now, now...It SURELY hasn't been a month. I provided you an update today, it will be here this week. Then you'll be able to In the meantime drive one of the other monsters you were telling us about in the lobby!

It's been almost a month. I'm not saying you guys are bad folks at all, but rather that there should definitely have been more than a few of those couplers on hand for customers. Yes, I have other cars to drive and yes, I did receive an update today. But I don't have any issues with communication or friendliness, it's with the supply/inventory. We are certainly coming up on a month, which would make anyone remiss if you had 98% of what you needed and couldn't run out and grab a bolt to finish it off, as some other customers have been able to do. Again thanks for calling me back today but I'm seriously hoping this is resolved soon.

Sent from my SGH-M919 using Tapatalk

[sw20kosh]

Originally Posted by glamcem

I took my car to @Drift-Office


and compared to OEM baseline


@digital_assassin you may now add me to the list

It looks like this rotrex kit doesn't give gains at idle to 3k rpms. @CSG Mike Any reason why? I thought it boost power everywhere?

[cvjoint]

I have no pleasure for creating false information on forums. I'll offer Kraftwerks an option here and let their actions speak for themselves:

Let me post all of our email conversations for the public to see. Let's let the enthusiasts decide if that's the kind of customer support they like to receive.

[FR-S Matt]

Originally Posted by cvjoint

I have no pleasure for creating false information on forums. I'll offer Kraftwerks an option here and let their actions speak for themselves:

Let me post all of our email conversations for the public to see. Let's let the enthusiasts decide if that's the kind of customer support they like to receive.

You should probably take this to the Vendor/Review section and not here. This is for kit discussion.

(I just read everything from page 1 today.... phew tons of info)

[zoth]

Originally Posted by cvjoint

I have no pleasure for creating false information on forums. I'll offer Kraftwerks an option here and let their actions speak for themselves:

Let me post all of our email conversations for the public to see. Let's let the enthusiasts decide if that's the kind of customer support they like to receive.

So far they did good to most us who had issue's. Even sending free parts, not a lot of company will do such a thing.