Is my car insurance stiffing me? - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

SnyperSuicide · 05-08-2014, 03:35 PM

I was just wondering if anyone's ever had any problems with their car insurance.

I recently got into kind of a bad accident and my car insurance has been pretty unprofessional and unhelpful about the whole process.

Calls have been ignored, I feel like they're seriously lagging on getting everything finalized, even the owner of the body shop my car is currently at said that my insurance company has been pretty unprofessional.

This is my first major accident so I really have no idea of the process and whatnot.

What's the worse case scenario and is there anything I can do to speed things along?

PLEASE HELP!!

codesplice · 05-08-2014, 03:46 PM

Which insurance company do you have? That's a good starting point for folks to be able to offer suggestions.

tahdizzle · 05-08-2014, 03:57 PM

Also the time frame would help too.

But it doesn't sound like they are being the greatest insurance company.

LadyFRZ · 05-08-2014, 03:57 PM

You're paying them, therefore, they work for you.Make them remember that.

If you need to, get the body shop to put it in writing what was said unprofessionally, and take it to a manager.
I was in a pretty bad accident and the insurance was a real hassle, ignoring calls, doing basically the same thing you're going through. We would keep calling, even getting on the phone with the agent's supervisor. Yes, it was probably a bitch move, but I wasn't about to be disrespected and treated the way they were treating us sitting down.

ayau · 05-08-2014, 04:04 PM

Were you at fault? If not, make sure the other insurance company pays for the damages and not yours. Your rates may or may not go up regardless if you were at fault or not if you made a claim on your own insurance company.

05-08-2014, 03:46 PM	#2
codesplice Elite Recognized Geek Join Date: Mar 2014 Drives: 2014 DGM BRZ Limited Location: Huntsville, AL Posts: 183 Thanks: 192 Thanked 67 Times in 48 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	Which insurance company do you have? That's a good starting point for folks to be able to offer suggestions. __________________ This post is a work of fiction. Names, characters, places, and incidents either are the product of the poster's imagination or are used fictitiously, and any resemblance to actual persons, living or dead, business establishments, events, or locales is entirely coincidental. G+

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05-08-2014, 03:57 PM	#4
LadyFRZ Car N00b Join Date: Jan 2014 Drives: 97 Miata Location: San Diego,CA Posts: 506 Thanks: 168 Thanked 1,167 Times in 450 Posts Mentioned: 22 Post(s) Tagged: 1 Thread(s)	You're paying them, therefore, they work for you.Make them remember that. If you need to, get the body shop to put it in writing what was said unprofessionally, and take it to a manager. I was in a pretty bad accident and the insurance was a real hassle, ignoring calls, doing basically the same thing you're going through. We would keep calling, even getting on the phone with the agent's supervisor. Yes, it was probably a bitch move, but I wasn't about to be disrespected and treated the way they were treating us sitting down.

05-08-2014, 04:04 PM	#5
ayau Senior Member Join Date: Nov 2011 Drives: Some rust bucket Location: Polar ice cap Posts: 3,058 Thanks: 312 Thanked 1,046 Times in 556 Posts Mentioned: 37 Post(s) Tagged: 0 Thread(s)	Were you at fault? If not, make sure the other insurance company pays for the damages and not yours. Your rates may or may not go up regardless if you were at fault or not if you made a claim on your own insurance company.

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