Tail Light Recall!!! Please read!!!! - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

ScionFrsFan · 01-17-2013, 07:57 PM

Hey guys, on Monday I went to the dealer to have them order me a pair of new tails...

- I noticed the problem awhile ago and was waiting for their to be a true fix...big mistake now my passenger side is all fogged up. (I recommend anyone who has slight condensation to bring it in there now...it only gets worst)

They took pictures of it and they told me it would take a few weeks before they get it...that was fine.

Today I got a call and they told me that Toyota made a announcement of all the "troubled" cars today and my car doesn't fall under the VIN. My VIN in 69**?! I asked how could that be?!! They told me I was over 3000 off!!!

Now they told me I have to go in to file a complaint with Toyota in order to get them fixed.. They said it would take a few hours and I should leave my car there...They said they have to find out why its leaking and use that to file a complaint....Has anyone else experience this yet?

ScionFrsFan · 01-17-2013, 08:43 PM

bumb

Xdragonxb0i · 01-17-2013, 08:57 PM

i just got mine fixed on tuesday. The guys up there had already a few that had complaints about the tail light. so it was super simple. just order and install and drive away

SportInjected · 01-17-2013, 10:03 PM

Sounds like BS to me; try a different dealer.

evo4g63 · 01-17-2013, 10:14 PM

Quote:

Originally Posted by SportInjected

Sounds like BS to me; try a different dealer.

I agree try another dealer. Best of luck to you.

Flat Black VW · 01-17-2013, 10:17 PM

Doesnt matter if you fit the recall, you car is under warranty and has a problem, they need to fix it. Take it to a different dealer.

BRZnut · 01-17-2013, 10:22 PM

Quote:

Originally Posted by Flat Black VW

Doesnt matter if you fit the recall, you car is under warranty and has a problem, they need to fix it. Take it to a different dealer.

Ya what he said-- if you have a problem and your under warranty the problem gets fixed! End of story!

evo4g63 · 01-17-2013, 10:45 PM

Quote:

Originally Posted by BRZnut

Ya what he said-- if you have a problem and your under warranty the problem gets fixed! End of story!

This is true to a point. I work for a dealership as a service advisor. The problem with this is that if the car vin does not fall into the recall than the dealer cannot switch the part out right there. They need to call Toyota Corp and and file a CA case. In my opinion I would call Toyota Cop yourself. Usually when customers call things get done right away. I know that sounds stupid due to the fact the car is having a known issue and is under warranty. Best of luck.

Jesse · 01-17-2013, 11:29 PM

agreed, go to another dealer.

jadewbj · 01-18-2013, 08:48 AM

Is it actually a recall or just a TSB? What is the vin range they are quoting?

ScionFrsFan · 01-18-2013, 11:23 AM

well I went in today...leaving my car there over night next thurs getting a rental car... well they told me that I was over 3000 off with that I would guess it be the first 3000?

Flat Black VW · 01-18-2013, 12:35 PM

I still dont understand why it matters that there is a recall. If you were not having the issue but wanted to get it swapped, then I would understand them needing to contact corporate, but at the end of the day you bought a new vehicle with a full warranty, something that falls under that warranty was not right, they need to fix it.

I had my tail light replaced for condensation before there was a recall because it was under warranty. Saying you/they need to contact corporate is BS.

RRnold · 01-18-2013, 01:13 PM

Yeah, how is this not covered under warranty!?!

Dealerships are so full of shit!

zoomzoomers · 01-18-2013, 01:16 PM

Quote:

Originally Posted by RRnold

Yeah, how is this not covered under warranty!?!

Dealerships are so full of shit!

Totally! I'd also file a formal complaint on the dealer while your at it. Best of luck.

01-17-2013, 07:57 PM	#1
ScionFrsFan Senior Member Join Date: Nov 2012 Drives: 2013 Scion FR-S Location: America Posts: 702 Thanks: 274 Thanked 119 Times in 79 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	Tail Light Recall!!! Please read!!!! Hey guys, on Monday I went to the dealer to have them order me a pair of new tails... - I noticed the problem awhile ago and was waiting for their to be a true fix...big mistake now my passenger side is all fogged up. (I recommend anyone who has slight condensation to bring it in there now...it only gets worst) They took pictures of it and they told me it would take a few weeks before they get it...that was fine. Today I got a call and they told me that Toyota made a announcement of all the "troubled" cars today and my car doesn't fall under the VIN. My VIN in 69*?! I asked how could that be?!! They told me I was over 3000 off!!! Now they told me I have to go in to file a complaint with Toyota in order to get them fixed.. They said it would take a few hours and I should leave my car there...They said they have to find out why its leaking and use that to file a complaint....Has anyone else experience this yet? __________________ ScionFrsFan*

01-17-2013, 08:43 PM	#2
ScionFrsFan Senior Member Join Date: Nov 2012 Drives: 2013 Scion FR-S Location: America Posts: 702 Thanks: 274 Thanked 119 Times in 79 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	bumb __________________ ScionFrsFan

01-17-2013, 11:29 PM	#9
Jesse wheel gap Join Date: Jun 2012 Drives: whiteout frs, 04 xrs Location: MA Posts: 555 Thanks: 460 Thanked 249 Times in 153 Posts Mentioned: 10 Post(s) Tagged: 1 Thread(s)	agreed, go to another dealer. __________________ http://www.ft86club.com/forums/showthread.php?t=20039 - journal --- http://www.flickr.com/photos/29438365@N04/

01-18-2013, 11:23 AM	#11
ScionFrsFan Senior Member Join Date: Nov 2012 Drives: 2013 Scion FR-S Location: America Posts: 702 Thanks: 274 Thanked 119 Times in 79 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	well I went in today...leaving my car there over night next thurs getting a rental car... well they told me that I was over 3000 off with that I would guess it be the first 3000? __________________ ScionFrsFan

01-18-2013, 01:13 PM	#13
RRnold 2 wheel member Join Date: Feb 2010 Drives: JZA80, 997.1, Taco Location: SoCal->NorCal Posts: 4,330 Thanks: 1,318 Thanked 938 Times in 480 Posts Mentioned: 9 Post(s) Tagged: 0 Thread(s)	Yeah, how is this not covered under warranty!?! Dealerships are so full of shit! __________________

01-17-2013, 08:57 PM	#3
Xdragonxb0i Senior Member Join Date: Nov 2011 Drives: ex500r Location: AR Posts: 859 Thanks: 13 Thanked 105 Times in 77 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	i just got mine fixed on tuesday. The guys up there had already a few that had complaints about the tail light. so it was super simple. just order and install and drive away

01-17-2013, 10:17 PM	#6
Flat Black VW Senior Member Join Date: Jun 2012 Drives: 2013 Subaru BRZ Location: NOVA Posts: 894 Thanks: 227 Thanked 343 Times in 202 Posts Mentioned: 8 Post(s) Tagged: 1 Thread(s)	Doesnt matter if you fit the recall, you car is under warranty and has a problem, they need to fix it. Take it to a different dealer.

01-18-2013, 12:35 PM	#12
Flat Black VW Senior Member Join Date: Jun 2012 Drives: 2013 Subaru BRZ Location: NOVA Posts: 894 Thanks: 227 Thanked 343 Times in 202 Posts Mentioned: 8 Post(s) Tagged: 1 Thread(s)	I still dont understand why it matters that there is a recall. If you were not having the issue but wanted to get it swapped, then I would understand them needing to contact corporate, but at the end of the day you bought a new vehicle with a full warranty, something that falls under that warranty was not right, they need to fix it. I had my tail light replaced for condensation before there was a recall because it was under warranty. Saying you/they need to contact corporate is BS.

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