Tail Light Recall!!! Please read!!!!
 

Hey guys, on Monday I went to the dealer to have them order me a pair of new tails...

- I noticed the problem awhile ago and was waiting for their to be a true fix...big mistake now my passenger side is all fogged up. (I recommend anyone who has slight condensation to bring it in there now...it only gets worst)

They took pictures of it and they told me it would take a few weeks before they get it...that was fine.

Today I got a call and they told me that Toyota made a announcement of all the "troubled" cars today and my car doesn't fall under the VIN. My VIN in 69**?! I asked how could that be?!! They told me I was over 3000 off!!!:mad0260:

Now they told me I have to go in to file a complaint with Toyota in order to get them fixed.. They said it would take a few hours and I should leave my car there...They said they have to find out why its leaking and use that to file a complaint....Has anyone else experience this yet?:mad0260::mad0260:

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i just got mine fixed on tuesday. The guys up there had already a few that had complaints about the tail light. so it was super simple. just order and install and drive away

Sounds like BS to me; try a different dealer.

I agree try another dealer. Best of luck to you.

Doesnt matter if you fit the recall, you car is under warranty and has a problem, they need to fix it. Take it to a different dealer.

Ya what he said-- if you have a problem and your under warranty the problem gets fixed! End of story!

This is true to a point. I work for a dealership as a service advisor. The problem with this is that if the car vin does not fall into the recall than the dealer cannot switch the part out right there. They need to call Toyota Corp and and file a CA case. In my opinion I would call Toyota Cop yourself. Usually when customers call things get done right away. I know that sounds stupid due to the fact the car is having a known issue and is under warranty. Best of luck.

agreed, go to another dealer.

Is it actually a recall or just a TSB? What is the vin range they are quoting?

well I went in today...leaving my car there over night next thurs getting a rental car... well they told me that I was over 3000 off with that I would guess it be the first 3000? :(

I still dont understand why it matters that there is a recall. If you were not having the issue but wanted to get it swapped, then I would understand them needing to contact corporate, but at the end of the day you bought a new vehicle with a full warranty, something that falls under that warranty was not right, they need to fix it.

I had my tail light replaced for condensation before there was a recall because it was under warranty. Saying you/they need to contact corporate is BS.

Yeah, how is this not covered under warranty!?!


Dealerships are so full of shit! :thumbdown: :bs:

Totally! I'd also file a formal complaint on the dealer while your at it. Best of luck.