ECUTEK DESKey not working

[blsfrs]

Anybody have the ECUTEK DESKey stop working? I've had the kit for 5 years and used it only 6-7 times. Yesterday, I got a message saying the driver was not loaded. I tried different usb ports and even a different computer. ECUTEK has not yet responded to an email.

There are replacement DESKeys for sale from $150 to $200 but I'd rather not spend that much $ if I don't have to.

Recently, my 2013 FRS (FA24 swapped) developed an intermittent misfire but with no cel and it hasn't set a code. I was hoping to do some data logging to help diagnose the problem.

[sly]

What OS are you using? I had no problem using the DESKey on Windows7 but on Windows11, so far I haven't been able to get it to work. I suspect an OS update disabled the driver because it wasn't signed and you need to enable it again.

[blsfrs]

Originally Posted by sly

What OS are you using? I had no problem using the DESKey on Windows7 but on Windows11, so far I haven't been able to get it to work. I suspect an OS update disabled the driver because it wasn't signed and you need to enable it again.

I was using Windows 10 on one computer and 11 on the other.

This morning I got a response from ECUTEK to down load a link that is supposed to fix the problem. I'll find out after work if it works.

[Tatsu333]

Originally Posted by sly

What OS are you using? I had no problem using the DESKey on Windows7 but on Windows11, so far I haven't been able to get it to work. I suspect an OS update disabled the driver because it wasn't signed and you need to enable it again.

Originally Posted by blsfrs

I was using Windows 10 on one computer and 11 on the other.

This morning I got a response from ECUTEK to down load a link that is supposed to fix the problem. I'll find out after work if it works.

FWIW, I've had mine running on Windows 11 no problem. Just checked it again right now, and it still works.

[DarkPira7e]

Mine has been working on multiple computers for years. Constantly tumbling around in my center console, being swapped between multiple workstations, etc.

How do you store the key? In a super hot place?

[blsfrs]

Originally Posted by DarkPira7e

Mine has been working on multiple computers for years. Constantly tumbling around in my center console, being swapped between multiple workstations, etc.

How do you store the key? In a super hot place?

The key has almost always been stored inside my home. I've probably used it fewer than a dozen times.

Ecutek wasn't much help. They suggested reloading their program, which didn't work. They said to contact the vendor, Evasive Mtrsports. I called them Friday morning and explained my situation. I'm still waiting for their guy to return my call. I purchased the kit in 2019 so I'm not too hopeful about a solution that I will be happy with.

A local computer company said that, for $155, they would look at it and try to transfer the license to another thumb drive. No guarantee. I've seen replacement licenses for $150-$200.

Is there another way to datalog without Ecutek?

[DarkPira7e]

Originally Posted by blsfrs

The key has almost always been stored inside my home. I've probably used it fewer than a dozen times.

Ecutek wasn't much help. They suggested reloading their program, which didn't work. They said to contact the vendor, Evasive Mtrsports. I called them Friday morning and explained my situation. I'm still waiting for their guy to return my call. I purchased the kit in 2019 so I'm not too hopeful about a solution that I will be happy with.

A local computer company said that, for $155, they would look at it and try to transfer the license to another thumb drive. No guarantee. I've seen replacement licenses for $150-$200.

Is there another way to datalog without Ecutek?

That really sucks. Unfortunately, the only other solutions require paying in general. Tactrix, brz edit, etc unless you have the Bluetooth dongle for ecutek

[elBarto]

Originally Posted by blsfrs

Anybody have the ECUTEK DESKey stop working? I've had the kit for 5 years and used it only 6-7 times. Yesterday, I got a message saying the driver was not loaded. I tried different usb ports and even a different computer. ECUTEK has not yet responded to an email.

There are replacement DESKeys for sale from $150 to $200 but I'd rather not spend that much $ if I don't have to.

Recently, my 2013 FRS (FA24 swapped) developed an intermittent misfire but with no cel and it hasn't set a code. I was hoping to do some data logging to help diagnose the problem.

I know recent Windows updates have advanced security options and 1 of them is blocking "known unsafe drivers" . You can try turning those options off and test if it works, I do not recommend keeping them turned off since they really help to keep you safe.
Go to Settings, Windows security, Kernel isolation and turn off those 4 options. Restart and try the key again, maybe a reinstall of the software is needed.

Just a disclaimer, I do not own a ECUtek key, but I had troubles loading drivers thanks to that MS security toggle.

[blsfrs]

A shout out to Evasive Motorsports, where I purchased the Ecutek kit. They are going to ship me a new key at cost.

[blsfrs]

I got the Deskey and after some fiddling, it's working. I initially got a message saying there was an interface problem. That was solved by updating the interface firmware.

I'm still chasing the intermittent misfire without a cel or code. I drove around for an hour but it would not misbehave. I'm going back out after lunch.