Dealer busted making fun.... - Page 11 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Mr.Zoolittle · 05-23-2013, 07:12 PM

Good for you

Lonewolf · 05-23-2013, 07:50 PM

Shit it down! Not up!

BadMoon · 05-30-2013, 10:59 PM

Quote:

Originally Posted by Porsche

You handled this matter with grace and class, qualities that are increasingly uncommon in our country, especially amongst our youth.

You did The Right Thing. I thought you might, and was hoping you would.

By your own description, that employee was friendly and helpful, and treated you with nothing but respect. What if he’d plopped down on his sofa at home at the end of his day, and related his thoughts to his wife of the day’s events? How would that have been any different? It wouldn’t. It’s either wrong or not wrong to express one’s private critical thoughts; where one does so is immaterial so long as care is taken to keep them private. He did that. You overheard his thoughts (hardly critical at all, from what you wrote) through an accident of modern technology, nothing more. Those barely “critical” thoughts were never directed towards you or yours. Upsetting? Yes. But, mostly … very funny. You’ll laugh in the years to come. You’ll see.

You may even buy another car from that guy. (You can be reasonably assured that he got a “split deal” on the commission, as small as it may have been, so don’t fret on that account. He got paid.)

That dealership treated you well, ESPECIALLY in the aftermath of that unfortunate “technology hiccup.” I agree with you that they EARNED a top customer survey score. Polish off your act of decency by giving the dealership AND THE SALESMEN (2) top marks, as you say you plan to do.

Causing a man to lose his job for nothing more than accidentally overhearing his PRIVATE thoughts, PRIVATELY EXPRESSED, would have been a CONTEMPTIBLE and DESPICABLE act on your part.

Instead you behaved as a decent and honorable man, a COMPASSIONATE man.

Never apologize for that, least of all to a disgraceful, ignorant, howling lynch mob.

Well done, young fellow. Congratulations, and enjoy your wonderful new car.

You earned my respect.

I wanted to update this thread and this post seems a good Segway to do so. I have not received a phone call or letter from Toyota asking me about my experience. I have bought a few new cars in my day and I know you get flooded with these requests days if not hours after you buy. So was there a "buy cover up"? I don't know. I really can't say. I do think its weird that I have got nothing. I did send the sales manager a kind email as I did the new salesman. To be blunt the only reason I wanted the survey was to prove to them I'm a man of my word. I would have given them top notch feedback and forgot about the initial unpleasant experience. It doesn't matter, at this point water under the bridge.

CircuitJerk · 05-31-2013, 04:33 AM

I've had the surveys appear up to 3 months later.

BadMoon · 05-31-2013, 05:51 AM

Quote:

Originally Posted by CircuitJerk

I've had the surveys appear up to 3 months later.

Well that answers that. :happy0180:

Narcoden · 05-31-2013, 07:30 AM

I got my survey about a month after I bought my frs. It came in an email.

Sent from my Nexus 7 using Tapatalk HD

BadMoon · 06-08-2013, 08:30 PM

Just an update, I got my survey. I gave them a glowing review. I feel good about it. Case closed.

FRSupra · 06-09-2013, 07:58 PM

where you at in PA? Central here as well!

BadMoon · 06-09-2013, 08:53 PM

Quote:

Originally Posted by FRSupra

where you at in PA? Central here as well!

Just outside Mechanicsburg.

Loktai · 06-09-2013, 09:13 PM

Congrats on the new ride, thats what its all about. It sucks you went through so much in the process but now you've got a story to tell and got the car you wanted.

FRSupra · 06-09-2013, 10:37 PM

Quote:

Originally Posted by BadMoon

Just outside Mechanicsburg.

about two hours from here.

RhafikJaan · 06-10-2013, 12:41 AM

LOL.. shoulda recorded and went to dealer and played idk but the story is funny but if i were you i would be pissed too

Timmy_Jones · 06-10-2013, 11:19 PM

I say play the voicemail over the intercom and then piss on the car you were going to buy.

Just kidding, I read the thread but couldn't resist. Well done, she is a beauty, enjoy!

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05-23-2013, 07:12 PM	#141
Mr.Zoolittle Member Join Date: May 2013 Drives: Five Axis FR-S, MR2 Turbo, TacomaDC Location: RI Posts: 89 Thanks: 26 Thanked 15 Times in 13 Posts Mentioned: 0 Post(s)	Good for you

05-23-2013, 07:50 PM	#142
Lonewolf Senior Member Join Date: Dec 2011 Drives: Moped Location: CA Posts: 4,300 Thanks: 4,905 Thanked 2,132 Times in 1,195 Posts Mentioned: 21 Post(s)	Shit it down! Not up!

05-31-2013, 04:33 AM	#144
CircuitJerk Pull my finger... Join Date: Dec 2011 Drives: Silver Scion Slushbox Location: Illinois Posts: 996 Thanks: 476 Thanked 367 Times in 226 Posts Mentioned: 26 Post(s)	I've had the surveys appear up to 3 months later.

05-31-2013, 07:30 AM	#146
Narcoden Senior Member Join Date: Sep 2012 Drives: '13 Ultramarine FR-S Location: Chicago Posts: 139 Thanks: 22 Thanked 58 Times in 33 Posts Mentioned: 26 Post(s)	I got my survey about a month after I bought my frs. It came in an email. Sent from my Nexus 7 using Tapatalk HD

06-08-2013, 08:30 PM	#147
BadMoon Senior Member Join Date: May 2013 Drives: 2014 GLI Autobahn/Nav Location: Central PA Posts: 551 Thanks: 118 Thanked 356 Times in 167 Posts Mentioned: 1 Post(s)	Just an update, I got my survey. I gave them a glowing review. I feel good about it. Case closed.

06-09-2013, 07:58 PM	#148
FRSupra Senior Member Join Date: Dec 2012 Drives: 2013 FR-S Location: PA Posts: 506 Thanks: 455 Thanked 464 Times in 164 Posts Mentioned: 3 Post(s)	where you at in PA? Central here as well!

06-09-2013, 09:13 PM	#150
Loktai Junior Member Join Date: May 2013 Drives: 2013 Subaru BRZ Limited WR Blue Location: The Brookfields, MA Posts: 8 Thanks: 0 Thanked 2 Times in 2 Posts Mentioned: 3 Post(s)	Congrats on the new ride, thats what its all about. It sucks you went through so much in the process but now you've got a story to tell and got the car you wanted.

06-10-2013, 12:41 AM	#152
RhafikJaan Member Join Date: May 2013 Drives: Coming Soon I hope Location: United States Posts: 25 Thanks: 0 Thanked 4 Times in 2 Posts Mentioned: 0 Post(s)	LOL.. shoulda recorded and went to dealer and played idk but the story is funny but if i were you i would be pissed too

06-10-2013, 11:19 PM	#153
Timmy_Jones Spun Join Date: Mar 2013 Drives: 23' Supra Location: New England Posts: 1,179 Thanks: 396 Thanked 400 Times in 273 Posts Mentioned: 1 Post(s)	I say play the voicemail over the intercom and then piss on the car you were going to buy. Just kidding, I read the thread but couldn't resist. Well done, she is a beauty, enjoy!

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