ecutek deskey problem!! - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

ahk · 03-07-2013, 07:26 AM

I have an Toyota gt-86. I bought proecu package , licensing ve flash for it. (visconti tuning) I run it by the help of Deskey. Program automaticlly updated itself and I never able to open it again. It gave "Deskey not found. Insert deskey and restart application" warning. When I tried to install it to a new computer, But again I took the same warning. What can I do?

Thank a lot

[ame]http://youtu.be/IsKsqAyd_pg[/ame]

Dynotronics1 · 03-07-2013, 08:35 AM

You need to update the drivers

ahk · 03-07-2013, 09:41 AM

all drivers updated

Kodename47 · 03-07-2013, 09:45 AM

Just a suggestion but have you given the laptop a propper restart?

ahk · 03-07-2013, 09:55 AM

a lot of times restart

but

p.s : it is working sometimes (for example : 500 restart one times working)

wWaldo · 03-07-2013, 10:44 AM

Is that windows vista?
if so you might want to upgrade to 7 or 8... Could be the issue, Vista is GARBAGE. no offence

Try another computer?

Foobar · 03-07-2013, 11:17 AM

Try inserting the USB Key Dongle in another USB port?

Sportsguy83 · 03-07-2013, 11:20 AM

Quote:

Originally Posted by ahk

I have an Toyota gt-86. I bought proecu package , licensing ve flash for it. (visconti tuning) I run it by the help of Deskey. Program automaticlly updated itself and I never able to open it again. It gave "Deskey not found. Insert deskey and restart application" warning. When I tried to install it to a new computer, But again I took the same warning. What can I do?

Thank a lot

Go to Visconti's ticket system, submit a support ticket and explain the problem. He will get back to you and get it resolved.

ahk · 03-07-2013, 11:24 AM

İ use windows 7
please watch video

Dynotronics1 · 03-07-2013, 11:42 AM

Looks like a damaged key. Did you try calling JV? I see your overseas, but John, like a lot of us, never seems to sleep.

If for some reason you can't get in touch with him, feel free to contact me, and I'll be happy to try to help.

Foobar · 03-07-2013, 11:45 AM

Sorry - I didn't realize there was a video, I was browsing on my phone and not paying attention. Definitely agree with Dynotronics1 on this - I think something's wrong with the key, unless you can verify it on another computer. If it works on another computer, then it's probably a driver/OS/USB problem. Reach out to your ECUTek vendor.

Huehuecoyotl · 03-07-2013, 11:59 AM

call up ecutek if in doubt theyre great about help

ahk · 03-07-2013, 12:27 PM

Quote:

Originally Posted by Sportsguy83

Go to Visconti's ticket system, submit a support ticket and explain the problem. He will get back to you and get it resolved.

thank you for your interest,
I sent a mail to their mail adress on their internet page, but I could not take an answer yet. They may be busy much. I wonder whether Visconti's ticket system is another way to reach them or not. If not, how can I use this system (I am in europe). I will be very pleased If you could help me.

Visconti · 03-07-2013, 12:34 PM

Quote:

Originally Posted by ahk

thank you for your interest,
I sent a mail to their mail adress on their internet page, but I could not take an answer yet. They may be busy much. I wonder whether Visconti's ticket system is another way to reach them or not. If not, how can I use this system (I am in europe). I will be very pleased If you could help me.

I responded to your email yesterday, I suggested trying a different USB port.

It's strange because all DesKeys are tested before they're shipped

Call me if you want, I'll remote in and see what's going on.

-John

03-07-2013, 07:26 AM	#1
ahk Member Join Date: Dec 2012 Drives: pearl white gt86 Location: turkey Posts: 10 Thanks: 0 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	ecutek deskey problem!! I have an Toyota gt-86. I bought proecu package , licensing ve flash for it. (visconti tuning) I run it by the help of Deskey. Program automaticlly updated itself and I never able to open it again. It gave "Deskey not found. Insert deskey and restart application" warning. When I tried to install it to a new computer, But again I took the same warning. What can I do? Thank a lot [ame]http://youtu.be/IsKsqAyd_pg[/ame]

03-07-2013, 09:45 AM	#4
Kodename47 Senior Member Join Date: Oct 2012 Drives: UK GT86 Location: UK Posts: 3,040 Thanks: 185 Thanked 1,633 Times in 1,113 Posts Mentioned: 156 Post(s) Tagged: 1 Thread(s)	Just a suggestion but have you given the laptop a propper restart? __________________ .: Stealth 86 :. Abbey Motorsport/K47 Tuned Sprintex 210 Supercharger Kodename 47 DJ: Soundcloud / Instagram / Facebook

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03-07-2013, 08:35 AM	#2
Dynotronics1 Join Date: Nov 2012 Drives: 2013 BRZ Location: New braunfels Posts: 223 Thanks: 2 Thanked 102 Times in 76 Posts Mentioned: 15 Post(s) Tagged: 0 Thread(s)	You need to update the drivers

03-07-2013, 09:41 AM	#3
ahk Member Join Date: Dec 2012 Drives: pearl white gt86 Location: turkey Posts: 10 Thanks: 0 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	all drivers updated

03-07-2013, 09:55 AM	#5
ahk Member Join Date: Dec 2012 Drives: pearl white gt86 Location: turkey Posts: 10 Thanks: 0 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	a lot of times restart but p.s : it is working sometimes (for example : 500 restart one times working)

03-07-2013, 10:44 AM	#6
wWaldo Banned Join Date: Oct 2012 Drives: Asphalt Frs Location: Montreal Posts: 134 Thanks: 4 Thanked 8 Times in 7 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	Is that windows vista? if so you might want to upgrade to 7 or 8... Could be the issue, Vista is GARBAGE. no offence Try another computer?

03-07-2013, 11:24 AM	#9
ahk Member Join Date: Dec 2012 Drives: pearl white gt86 Location: turkey Posts: 10 Thanks: 0 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	İ use windows 7 please watch video

03-07-2013, 11:42 AM	#10
Dynotronics1 Join Date: Nov 2012 Drives: 2013 BRZ Location: New braunfels Posts: 223 Thanks: 2 Thanked 102 Times in 76 Posts Mentioned: 15 Post(s) Tagged: 0 Thread(s)	Looks like a damaged key. Did you try calling JV? I see your overseas, but John, like a lot of us, never seems to sleep. If for some reason you can't get in touch with him, feel free to contact me, and I'll be happy to try to help.

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