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Old 08-10-2016, 11:55 AM   #99
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Originally Posted by Brandond15 View Post
The extended warranty had a rep go to the dealership where my engine was and look at it to decide whether or not they would cover it. After investigation they found that it should be covered, but by Toyota. They said that it all indicates to it not being my fault but since it's still under Toyota's Powertrain warranty, they can't pay for it. Apparently their terms say that they step in once my original factory warranty expires. (I wasn't made aware of this part at the time of purchase though. Dealership told me my extended warranty will cover any issues.)
then your next step if Toyota refuses is to start the arbitration process.

link was already previously provided.
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Old 08-10-2016, 12:26 PM   #100
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DON'T TAKE LEGAL ADVICE FROM STRANGERS ON THE WEB!

Sorry for yelling, but it's that simple. The extended warranty is to go beyond the manufacturer's. The engine is under powertrain warranty still so Toyota should be responsible.

If they refuse, they must site very specific reason(s) in writing. You should then consult a lawyer.
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Old 08-10-2016, 12:32 PM   #101
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Hells bells .......after all that "they" have put you through ...... I'd suggest you file a big assed lawsuit against ALL parties ........ ask for a new car and 5 million dollars (for mental aggravation) ........... settle out of court for a new car and $500,000.



OR, the redneck way ....... send Bubba and Billy Bob, armed with baseball bats, into the dealership to "talk" with the owner .......


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Old 08-10-2016, 12:40 PM   #102
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DON'T TAKE LEGAL ADVICE FROM STRANGERS ON THE WEB!

Sorry for yelling, but it's that simple. The extended warranty is to go beyond the manufacturer's. The engine is under powertrain warranty still so Toyota should be responsible.

If they refuse, they must site very specific reason(s) in writing. You should then consult a lawyer.
Except in California, if anyone wants to invoke lemon law, you have to use the arbitration process provided by the state.

You can hire a lawyer too if you want to sue under the M-M Act, but lemon law has a specific process and this varies state by state. I'm just providing OP the relevant info for lemon law.

-alex
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Old 08-10-2016, 05:30 PM   #103
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whenever i read update, i want to burn the all stealerships
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Old 08-11-2016, 01:37 AM   #104
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Quote:
Originally Posted by wbradley View Post
DON'T TAKE LEGAL ADVICE FROM STRANGERS ON THE WEB!

Sorry for yelling, but it's that simple. The extended warranty is to go beyond the manufacturer's. The engine is under powertrain warranty still so Toyota should be responsible.

If they refuse, they must site very specific reason(s) in writing. You should then consult a lawyer.


I just sent them an email asking for specific reasons of why they aren't covering it in a formal document. I'll get a response tomorrow but I have a feeling they aren't going to be able to provide me with the document since they have no actual evidence of what happened. They say it "had to be hydrolock" yet there was no coolant in the cylinder and there are no signs of leaking coolant anywhere or any signs of where the coolant could have come from to cause the hydrolock.
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Old 08-11-2016, 02:00 AM   #105
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Actually, they just responded to my email saying they have no documentation or anything else they can provide me with. They say the key point to them not covering it is because of last year at 37,000 miles with the previous owner that he took it in for service and they noted that he must remove all aftermarket parts before Toyota fixes anything.

They are saying because of those aftermarket parts, warranty is being denied.

I replied with a very detailed message but essentially saying that they have no evidence/proof that those aftermarket parts caused this issue and that I called Toyota and my powertrain warranty was still good. They never denied the warranty last time the previous owner brought the car in with those aftermarket parts. They don't even know what type of aftermarket parts they were. So I told them that I'll give them until Friday for an official last response because if they stick to their answer, then I will get a lawyer involved because it makes no sense that they can't tell me what happened exactly that caused my rod to bend and they still deny warranty based of previous history that, again, they have no proof of it causing it.


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Old 08-11-2016, 06:50 AM   #106
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What "aftermarket parts" were fitted? Have they been specific about those?

He literally said in the post above yours that they don't even know what parts they were.
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Old 08-11-2016, 02:33 PM   #107
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Originally Posted by Brandond15 View Post
I just sent them an email asking for specific reasons of why they aren't covering it in a formal document. I'll get a response tomorrow but I have a feeling they aren't going to be able to provide me with the document since they have no actual evidence of what happened. They say it "had to be hydrolock" yet there was no coolant in the cylinder and there are no signs of leaking coolant anywhere or any signs of where the coolant could have come from to cause the hydrolock.
Doesn't matter, THEIR engine failed. It was working when you got it and it isn't now.
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Old 08-11-2016, 02:36 PM   #108
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Doesn't matter, THEIR engine failed. It was working when you got it and it isn't now.


Yeah, that's why I sent that last email giving them until Friday (tomorrow) for a final decision before I go to a lawyer. I asked them how they are denying warranty for something they don't even know caused it. They have absolutely no evidence it was because of the aftermarket parts the previous owner had and my warranty was still valid even after they documented that they had aftermarket parts. Makes no sense that they're trying to deny it now because of that.
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Old 08-11-2016, 04:41 PM   #109
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Quote:
Originally Posted by Norville Rogers View Post
Ok. I'll make this simpler. What aftermarket parts were on the car when it was bought and warrantied?


If you mean when I bought it, then I haven't added anything to the car. But i bought it with a seibon carbon fiber hood, megan racing lowering springs, painted headlights, Sharkfin antenna... All appearance stuff, nothing else.
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Old 08-11-2016, 04:48 PM   #110
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Originally Posted by Norville Rogers View Post
Understand. Shouldn't affect the engine.


Agreed. That's why they aren't even mentioning the aftermarket parts currently in my car.. They're trying to pin it on the previous owner in any way they can so they won't have to be responsible and the only way they can do it is by mentioning the aftermarket parts that were documented last year last time he took the car in for some issue he was having. But they never wrote specifically what aftermarket parts he/she had and they can't even tell what part of the engine actually failed that caused the rod to bend so they have no reason to be denying warranty.
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Old 08-14-2016, 12:08 PM   #111
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Quote:
Originally Posted by Brandond15 View Post
Yeah, that's why I sent that last email giving them until Friday (tomorrow) for a final decision before I go to a lawyer. I asked them how they are denying warranty for something they don't even know caused it. They have absolutely no evidence it was because of the aftermarket parts the previous owner had and my warranty was still valid even after they documented that they had aftermarket parts. Makes no sense that they're trying to deny it now because of that.
Any lawyer fees will come out of your pocket.

If there is an arbitration process I would do that if I were you.

It is obvious what happened here-- the fuel injector failed in the open position and put enough fuel in that cylinder that when the engine fired on a different cylinder that rod was driven against that non-compressible fuel and it bent the rod. The fuel didn't burn because the damage was done before the piston got all the way up in the cylinder and the plug fired.

I think if Toyota has an engineer look at the facts he will see that. Everyone you have been dealing with thus far is ignorant or crooked.
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Old 08-14-2016, 12:10 PM   #112
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Quote:
Originally Posted by pantdino View Post
Any lawyer fees will come out of your pocket.



If there is an arbitration process I would do that if I were you.



It is obvious what happened here-- the fuel injector failed in the open position and put enough fuel in that cylinder that when the engine fired on a different cylinder that rod was driven against that non-compressible fuel and it bent the rod. The fuel didn't burn because the damage was done before the piston got all the way up in the cylinder and the plug fired.



I think if Toyota has an engineer look at the facts he will see that. Everyone you have been dealing with thus far is ignorant or crooked.


Lawyer fees wont come out of my pocket... I've already spoken to a lawyer about this.

But I agree with you on everything else.

They never replied to my email so I start the lawsuit process tomorrow.
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