Subaru trying to deny my warranty please help! - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Jordan Silveira · 06-25-2016, 10:39 PM

Quote:

Originally Posted by Ashikabi

Unfortunately I don't know much more than you. You could get a tuners opinion but Subaru won't give a shit cuz they are the "experts". Maybe if you took them to court but obviously we don't want to fuss with that. It seems very unlikely that you would have a flash from the wrong year. Other than they are probably lying to you and there likely is nothing you can do I can't offer much help

I understand well nonetheless I appreciate your time just even reading my incredibly long story up to this point.

Ashikabi · 06-26-2016, 01:46 PM

Quote:

Originally Posted by Jordan Silveira

I understand well nonetheless I appreciate your time just even reading my incredibly long story up to this point.

I had an idea. Could the ECU have been replaced with the wrong model years ECU? Maybe it wasn't flashed but the whole unit replaced(which would then have the wrong flash on it). Is there a vin or post number that could be matched to your cars VIN?

tofurun · 06-26-2016, 03:20 PM

I would refuse any payments to the current subaru shop you are at. Currently you are at the mercy of the rep theyre sending out. If the rep from SoA provides you with warranty coverage, get that baby towed to another shop and never go back. If they deny you the warranty I would immediately get my car towed back home and figure out what you are going to do from there. DO NOT let the current douche working on your car continue to work on your car. Refuse any payments and tell them to see you in court.

tofurun · 06-26-2016, 03:21 PM

Quote:

Originally Posted by Ashikabi

I had an idea. Could the ECU have been replaced with the wrong model years ECU? Maybe it wasn't flashed but the whole unit replaced(which would then have the wrong flash on it). Is there a vin or post number that could be matched to your cars VIN?

If this was the case why would it all of a sudden stop working out of no where? Wouldnt this show up on a car fax if it was done by any reputable shop?

Ashikabi · 06-26-2016, 06:08 PM

Quote:

Originally Posted by tofurun

If this was the case why would it all of a sudden stop working out of no where? Wouldnt this show up on a car fax if it was done by any reputable shop?

I don't know... really that's the weird part is why did it happen suddenly ? Op mentioned looking at security footage for someone flashing the car, what about a quick ecu swap on the complete other side of the vehicle? I'm pretty stumped, it was just one tiny clue I thought he could check

tofurun · 06-26-2016, 07:11 PM

Quote:

Originally Posted by Ashikabi

I don't know... really that's the weird part is why did it happen suddenly ? Op mentioned looking at security footage for someone flashing the car, what about a quick ecu swap on the complete other side of the vehicle? I'm pretty stumped, it was just one tiny clue I thought he could check

The thing is a Cobb ap shouldn't work at all. The device has to pair with a car and once it's paired it can't be used on another vehicle is my understanding. The access port is very persnickety from my experience. Makes you wonder if for some reason a wire or something got cut or crimped during the tint installation. Idk what they did to install the tint. Maybe car died while tinting and it's something as simple as a bad battery. What I don't get is why the shop doesn't just slap a new battery in it and reset the Ecu and go from there. The whole 2015 Wrx tune is bull crap IMO

Jordan Silveira · 06-26-2016, 07:22 PM

@tofurun You are 100% with me on that one. I won't be trusting them to do anything further with the car. Believe me, I am already worried about them trying to exact revenge because I opened up a case with SoA. I know this is clear paranoia but a part of me says if my car didn't have a tune prior to entering the dealer, it sure does now. Again, I know that sounds preposterous but I just don't trust the dealer especially after I was called a liar despite me going through all I've done in the last week to say otherwise. As for the COBB stuff, the service manager called me later in the same day to say he was inaccurate and upon speaking with a SoA technician about the readings, it was a 2015 BRZ profile and that the calibration ID/numbers were off which is why he still claims the car was "tuned/flashed"

@Ashikabi Thank you for the suggestion. I mean I guess it could be possible but I doubt the car was really ever tampered with. I bought it with a 193 miles as used. Who really goes and purchases a tune or tuning equipment with the car that new? I still believe the dealer did a half assed diagnosis. As for the tint, all that was done is my doors were left opened as the tint was being done. they did something with where the door latches were that the owner described as them disabling the auto window roll down when we open our doors. From that point everything looked on point. They drove the car out of the bay to a parking spot with the doors ajar as to not close anything. They then had a worker go around and clean up any solution residue etc on the car but that was it. It is an extremely reputable shop that has 5 stars on yelp and I have used them before and others I know have with zero issues. Nonetheless I appreciate the suggestion

Ashikabi · 06-27-2016, 12:52 AM

Officially out of ideas

Wayno · 06-27-2016, 02:05 AM

I wouldn't look into any of these bizarre theories until you try a new fully charged battery. It won't attempt to crank on half arsed voltage.

guybo · 06-27-2016, 09:05 AM

Speaking of wild theories....

Did you actually see the car being driven out of the bay at the tint place? If you weren't there they could have pushed it out. Look around and see if one of the employees there has the same car as you. <tin foil hat time> It's possible one of the employees had a flash go bad, brick their ECU and they did the ole' switcharoo and you ended up with the brick.

If you drove it in to the tint place and the car worked then went to start it up and it didn't- the tint place is liable for the repair.

Ashikabi · 06-27-2016, 09:17 AM

Quote:

Originally Posted by guybo

Speaking of wild theories....

Did you actually see the car being driven out of the bay at the tint place? If you weren't there they could have pushed it out. Look around and see if one of the employees there has the same car as you. <tin foil hat time> It's possible one of the employees had a flash go bad, brick their ECU and they did the ole' switcharoo and you ended up with the brick.

If you drove it in to the tint place and the car worked then went to start it up and it didn't- the tint place is liable for the repair.

This is pretty much what I was suggesting. It's just such a weird occurrence I think all possible theories have to be pretty wild. What would happen if they hooked up the battery backwards? Is that even possible?

Tcoat · 06-27-2016, 09:54 AM

At no point in this saga have I seen any indication that the battery power was checked. The car is known to have sat for hours (if not a whole day) with the doors open which means lights were on.

"The vehicle had full electricity from alarms, stereo, lights, etc. However, the engine would not turn over (crank)." Has low battery written all over it.

Car won't start? Step one, check battery power.

JazzleSAURUS · 06-27-2016, 10:06 AM

Can you PLEAAAAASE go hook the car up to a voltmeter? RIGHT NOW? I wanna know!

Ashikabi · 06-27-2016, 10:20 AM

Quote:

Originally Posted by JazzleSAURUS

Can you PLEAAAAASE go hook the car up to a voltmeter? RIGHT NOW? I wanna know!

I've actually had this fail, battery read 12 volts but wouldn't crank. I'd suggest new battery all together

06-26-2016, 07:22 PM	#21
Jordan Silveira Senior Member Join Date: Feb 2016 Drives: 2016 Subaru Series.HyperBlue #631 Location: Los Angeles Posts: 504 Thanks: 310 Thanked 191 Times in 130 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	@tofurun You are 100% with me on that one. I won't be trusting them to do anything further with the car. Believe me, I am already worried about them trying to exact revenge because I opened up a case with SoA. I know this is clear paranoia but a part of me says if my car didn't have a tune prior to entering the dealer, it sure does now. Again, I know that sounds preposterous but I just don't trust the dealer especially after I was called a liar despite me going through all I've done in the last week to say otherwise. As for the COBB stuff, the service manager called me later in the same day to say he was inaccurate and upon speaking with a SoA technician about the readings, it was a 2015 BRZ profile and that the calibration ID/numbers were off which is why he still claims the car was "tuned/flashed" @Ashikabi Thank you for the suggestion. I mean I guess it could be possible but I doubt the car was really ever tampered with. I bought it with a 193 miles as used. Who really goes and purchases a tune or tuning equipment with the car that new? I still believe the dealer did a half assed diagnosis. As for the tint, all that was done is my doors were left opened as the tint was being done. they did something with where the door latches were that the owner described as them disabling the auto window roll down when we open our doors. From that point everything looked on point. They drove the car out of the bay to a parking spot with the doors ajar as to not close anything. They then had a worker go around and clean up any solution residue etc on the car but that was it. It is an extremely reputable shop that has 5 stars on yelp and I have used them before and others I know have with zero issues. Nonetheless I appreciate the suggestion __________________ BRZ3N - Unique, Bold, Shameless http://www.ft86club.com/forums/showthread.php?t=103863

06-27-2016, 02:05 AM	#23
Wayno Senior Member Join Date: Apr 2014 Drives: Toyota 86 GTS Location: Australia Posts: 1,129 Thanks: 453 Thanked 896 Times in 424 Posts Mentioned: 211 Post(s) Tagged: 0 Thread(s)	I wouldn't look into any of these bizarre theories until you try a new fully charged battery. It won't attempt to crank on half arsed voltage. __________________ rom downloads, information and examples Toyota 86 GTS OFT - Guide To Dialling In OTS Base Tune OFT - Example Alternate Maps for AT, 98RON, E85, MAF Scales

06-27-2016, 09:54 AM	#26
Tcoat Senior Member Join Date: Jul 2014 Drives: 2020 Hakone Location: London, Ont Posts: 69,841 Thanks: 61,656 Thanked 108,295 Times in 46,456 Posts Mentioned: 2499 Post(s) Tagged: 50 Thread(s)	At no point in this saga have I seen any indication that the battery power was checked. The car is known to have sat for hours (if not a whole day) with the doors open which means lights were on. "The vehicle had full electricity from alarms, stereo, lights, etc. However, the engine would not turn over (crank)." Has low battery written all over it. Car won't start? Step one, check battery power. __________________ Racecar spelled backwards is Racecar, because Racecar.

06-27-2016, 10:06 AM	#27
JazzleSAURUS Senior Member Join Date: May 2015 Drives: 15 BRZ LTD, 05 FXT Location: Western MA Posts: 1,032 Thanks: 561 Thanked 560 Times in 353 Posts Mentioned: 10 Post(s) Tagged: 0 Thread(s)	Can you PLEAAAAASE go hook the car up to a voltmeter? RIGHT NOW? I wanna know! __________________ SOLD: 2015 WRB BRZ Limited ('02 WRX BBS, S-04's, Stoptech Sport pads, MXP SP, AVO drop in filter, Mishimoto Intake tube, decatted header, OFT 93 Stage 2 EL Tune, Kartboy rear shifter bushing, Whiteline transmission and subframe lockout bushings, ST Coilovers, SPC Camber bolts w/smaller crash bolt, SPC LCA's & SPC Toe Arm bushings, Red TOMs, TRD Wing.)

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06-27-2016, 12:52 AM	#22
Ashikabi Senior Member Join Date: Aug 2014 Drives: 2013 FR-S Location: Northwest Iowa Posts: 7,359 Thanks: 454 Thanked 4,549 Times in 2,950 Posts Mentioned: 59 Post(s) Tagged: 5 Thread(s)	Officially out of ideas

06-27-2016, 09:05 AM	#24
guybo Huge E85 fan! Join Date: May 2016 Drives: 2016 Scion FRS Location: Tampa, FL, USA Posts: 1,850 Thanks: 539 Thanked 1,010 Times in 605 Posts Mentioned: 32 Post(s) Tagged: 0 Thread(s)	Speaking of wild theories.... Did you actually see the car being driven out of the bay at the tint place? If you weren't there they could have pushed it out. Look around and see if one of the employees there has the same car as you. <tin foil hat time> It's possible one of the employees had a flash go bad, brick their ECU and they did the ole' switcharoo and you ended up with the brick. If you drove it in to the tint place and the car worked then went to start it up and it didn't- the tint place is liable for the repair.

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