America's Tire Damaged My Wheels. - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Lust · 07-27-2015, 11:46 AM

So just got done speaking to Michael the store manager at the Dublin Americas tire. He stated that the chipping and scratching is completely normal on the hub itself. I didn't even bother wasting my time. Going to try the corporate route now

fika84 · 07-27-2015, 01:06 PM

Quote:

Originally Posted by Lust

So just got done speaking to Michael the store manager at the Dublin Americas tire. He stated that the chipping and scratching is completely normal on the hub itself. I didn't even bother wasting my time. Going to try the corporate route now

I take it he didn't address the other scratches at all? Did you ask him about the other ones?

8R6 · 07-27-2015, 01:18 PM

damn those are pretty bad scratches. id be pissed as hell if that happened to my wheels, especially te's!

Lust · 07-27-2015, 01:26 PM

Quote:

Originally Posted by fika84

I take it he didn't address the other scratches at all? Did you ask him about the other ones?

He saw them. He said its all "normal" and that it was done to his own work wheels that were powder coated. I can tell he was just talking out his ass. Didn't want to bother wasting time and causing a scene. Hopefully there's a few numbers I can call that will get it taken care of. Good thing is I have you guys + multiple local shops that have seen this and can identify this is NOT normal. I also got his name so we will see how it turns out

continuecrushing · 07-27-2015, 02:11 PM

sucks, let us know the outcome.

Definitely one of those things to pay extra on at a real shop that specializes in performance/low profile tires/expensive wheels to ensure this type of thing doesnt happen.

raven1231 · 07-27-2015, 02:20 PM

Those are some damn nice wheels to get messed up. Sorry to hear it man...I was so protective of my damn XXR's can't imagine having these and that happening.

Lust · 07-27-2015, 03:45 PM

Got off the phone just now with one of the VPs from Americas Tire. It was a great experience so far and hopefully he can fake care of it for me. He asked what the best solution would be for me and I insisted on having a new set. Hopefully it all works out.

Lust · 07-27-2015, 03:55 PM

Okay great news. Tracy, the VP, just left me a message saying they can get a replacement set of wheels of equal value. It's a bummer that now I have to wait 3 months to order a new set but I'm glad there was a solution.

ZOMFGAARON · 07-27-2015, 04:14 PM

Quote:

Originally Posted by Lust

Okay great news. Tracy, the VP, just left me a message saying they can get a replacement set of wheels of equal value. It's a bummer that now I have to wait 3 months to order a new set but I'm glad there was a solution.

Glad to hear someone took ownership and you're getting new wheels!

Sent from my iPhone using Tapatalk

fika84 · 07-28-2015, 09:37 AM

Definitely good to hear. I like Discount Tire (America's Tire).. they have always been good to me, so I'm glad they are taking care of you!

Poodles · 07-28-2015, 04:56 PM

I've got personal horror stories about Discount Tire around here... As it is, most tire places will scratch wheels because they don't even use the non-marring wheel sockets.

swarb · 07-28-2015, 05:38 PM

Quote:

Originally Posted by Lust

Okay great news. Tracy, the VP, just left me a message saying they can get a replacement set of wheels of equal value. It's a bummer that now I have to wait 3 months to order a new set but I'm glad there was a solution.

I'm glad it was resolved in your favor. How many wheels are they replacing? I would personally try to get paid out and go for a powder coat, and keep the change. It would save everyone money and you would have some in your pocket.

Lust · 07-28-2015, 06:35 PM

Quote:

Originally Posted by swarb

I'm glad it was resolved in your favor. How many wheels are they replacing? I would personally try to get paid out and go for a powder coat, and keep the change. It would save everyone money and you would have some in your pocket.

They did offer to get them powdered but I think a brand new set would be best. They're going to be taking back the old wheels but I still feel like I'm losing some how...

swarb · 07-28-2015, 08:58 PM

Quote:

Originally Posted by Lust

They did offer to get them powdered but I think a brand new set would be best. They're going to be taking back the old wheels but I still feel like I'm losing some how...

I hope they will mount your tires for free on the new set, since you already paid.
You are losing. 3 months wait. But be happy that you were able to resolve this without any big hassle.

07-27-2015, 01:18 PM	#17
8R6 Senior Member Join Date: Jan 2014 Drives: FRS Location: SoCal Posts: 2,086 Thanks: 2,738 Thanked 1,339 Times in 746 Posts Mentioned: 30 Post(s)	damn those are pretty bad scratches. id be pissed as hell if that happened to my wheels, especially te's! __________________ Team BRG inspire-usa My car build #8R6

07-27-2015, 02:20 PM	#20
raven1231 Senior Member Join Date: Aug 2013 Drives: 2013 Firestorm FR-S, 2016 DGM WRX Location: Cincinnati, Ohio Posts: 4,580 Thanks: 8,264 Thanked 3,118 Times in 1,667 Posts Mentioned: 24 Post(s)	Those are some damn nice wheels to get messed up. Sorry to hear it man...I was so protective of my damn XXR's can't imagine having these and that happening. __________________ http://www.ft86club.com/forums/showthread.php?t=59870

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07-27-2015, 11:46 AM	#15
Lust Senior Member Join Date: Jun 2015 Drives: 2017 Subaru BRZ Location: California Bay Area Posts: 214 Thanks: 121 Thanked 105 Times in 55 Posts Mentioned: 4 Post(s)	So just got done speaking to Michael the store manager at the Dublin Americas tire. He stated that the chipping and scratching is completely normal on the hub itself. I didn't even bother wasting my time. Going to try the corporate route now

07-27-2015, 02:11 PM	#19
continuecrushing Join Date: Mar 2013 Drives: 2013 Firestorm FRS Location: Lake Elsinore, CA Posts: 2,707 Thanks: 1,231 Thanked 2,144 Times in 1,003 Posts Mentioned: 73 Post(s)	sucks, let us know the outcome. Definitely one of those things to pay extra on at a real shop that specializes in performance/low profile tires/expensive wheels to ensure this type of thing doesnt happen.

07-27-2015, 03:45 PM	#21
Lust Senior Member Join Date: Jun 2015 Drives: 2017 Subaru BRZ Location: California Bay Area Posts: 214 Thanks: 121 Thanked 105 Times in 55 Posts Mentioned: 4 Post(s)	Got off the phone just now with one of the VPs from Americas Tire. It was a great experience so far and hopefully he can fake care of it for me. He asked what the best solution would be for me and I insisted on having a new set. Hopefully it all works out.

07-27-2015, 03:55 PM	#22
Lust Senior Member Join Date: Jun 2015 Drives: 2017 Subaru BRZ Location: California Bay Area Posts: 214 Thanks: 121 Thanked 105 Times in 55 Posts Mentioned: 4 Post(s)	Okay great news. Tracy, the VP, just left me a message saying they can get a replacement set of wheels of equal value. It's a bummer that now I have to wait 3 months to order a new set but I'm glad there was a solution.

07-28-2015, 04:56 PM	#25
Poodles Senior Member Join Date: Oct 2013 Drives: 2015 Series.Blue Location: Fort Worth, TX Posts: 1,781 Thanks: 88 Thanked 781 Times in 481 Posts Mentioned: 16 Post(s)	I've got personal horror stories about Discount Tire around here... As it is, most tire places will scratch wheels because they don't even use the non-marring wheel sockets.

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