Scion Durability Survey

[aegisdrgn]

Not sure how many of you have been getting the email invite to participate in a survey about the Scion FRS, but as I was going through it, I noticed that whoever setup the survey got lazy, and included questions about stuff that we don't have in our cars (moonroof, anyone?)

Then I got to this page, and snorted in disbelief.

Is the "Lacks power" question extremely tongue-in-cheek, or are they serious? lol



I'm going to make a note about the coolant...Pretty sure it's just evaporating due to stop & go traffic in socal, but heck, just add it to their list of things to improve on.

[aegisdrgn]

Aaaaand it looks like we have 4 wheel drive too!



LOL this is a terribly put together survey....

[Tcoat]

I have not seen the whole thing but just reading what is posted here looks like it was written by a teenager that just went through the complaints on here and wrote them word for word. Is this confirmed to even come from Scion?
Even the title is dubious in it's wording. "Durability Product Quality Survey"? Really?

[Pickleahoy]

It's a survey from ScionLAB, and I doubt it was created to ask about the FRS only which is why some of the equipment and features didnt match.

[Tcoat]

Originally Posted by Pickleahoy

It's a survey from ScionLAB, and I doubt it was created to ask about the FRS only which is why some of the equipment and features didnt match.

Ahhh so not an official Scion/Toyota site at all. That explain things a bit. Even if meant for all Scions the AWD drive question still makes no sense. The "survey" was probably written by some intern that just looked here for what people were complaining about.

[aegisdrgn]

Originally Posted by Pickleahoy

It's a survey from ScionLAB, and I doubt it was created to ask about the FRS only which is why some of the equipment and features didnt match.

I dunno, this looks pretty official looking to me:

Toyota Motor Sales, USA, sincerely thanks you for owning a Scion FR-S. As a valued Scion owner, we would like to get your input regarding your vehicle and your ownership experience. This survey focuses on any problem(s) you may have experienced during the last 12 months. The information you provide will help us to measure and constantly improve the long-term quality, performance, and durability of our vehicles.

Please take a few moments to give us your input. We know your time is valuable, and we sincerely thank you for taking a moment to share your opinions with us.

Please click here to start the survey. The survey is available in English and Spanish.

Sincerely,

Customer Experience Center
Toyota Motor Sales, USA, Inc.

Please do not reply to this e-mail as we are not able to respond to messages sent to this address.

For assistance or more information, please click on the following links:

You can also access the survey by using the URL and PIN below:
https://sciondurability.com
PIN: BLAHBLAHBLAH

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Unsubscribe from future surveys from Scion, a Marque of Toyota Motor Sales, USA, Inc.

Scion PO Box 64924 St. Paul MN 55164-9273

It could be a part of Toyota/Scion's marketing arm.

[Jake360]

it's not asking if it lacks power and you wish it had more. it's asking if you have engine problems and the engine is having trouble generating power. it's a durability and quality survey. not a complaint/wish list

[aegisdrgn]

But you know people are going to take it out of context and complain. That's the 'beauty' of the internet. =X