Anyone else experienced an oil change ordeal?

[FBaxteR-S]

Originally Posted by jmaryt

am i hearin' this right? a beautiful woman like you changin'
your own oil? hmmm! well it IS very easy to do! that's for sure!
good on you,but i will wait before i do that,as i have an excellent,
''first class" dealer i bought from,so they will get it until the free services
are gone!

Sexism makes me smh, even when purposed to look like a compliment.

How do physical characteristics of a person affect their interests and hobbies? This was just a little too flagrant for me to ignore.

[Ingen]

So is the service boost something that just comes with the car, or do you have to purchase it? I have my car but I have been too busy driving to look at much paperwork

[Nevermore]

I just went for an orientation for my lease today. They had to inform me of all the stuff that goes with it. The woman I spoke with did mention that the synthetic oil was good for 10k miles, but per the lease, I was supposed to take my car in for every 5k miles. They'll put new windshield wipers and tires on the car as requested too, I just have to ask, and the treads have to be low enough for it to be OK'd by them.

[gmookher]

Sounds like you need to locate another dealership. Dont be afraid to name a dealership.

I'm not going back to the dealer I got my car from for these very reasons, their mentality is about joyrides, based on my mileage in and out; and the gross lack of training they exhibited as a group towards a car they sold. Panels returned with plastic rivets missing, SOA toll free is a useless bunch- this aint no BMW.

[charger]

Originally Posted by travace

you are lucky they even did it... i was told 7500 and they wont do it until then. the dealer im dealing with now is really bad. so far they have scratched my paint, chipped the paint, killed my high beams(do not work), i had a service guy shout at me in the lobby in front of about 10 other customers and they drilled into my bumper and lied to me saying its mandatory yet a dealer 1 city away does not do it.

headquarters is taking care of me now. i will h ave to take it back to this dealership 1 more time to have the new ECU put it. while its there they are sending a corporate guy to the dealer to look at my car about the chirp. after that i will be driving 2 city's away to have my car serviced cause this place is really really bad.

What dealership was this?

[Texas BRZ]

No problem for me... Dealer took me in right when I touched 7k miles (close enough to the 7,500 mile service mark anyway).

Although I've really started disliking dealerships lately... If it weren't complimentary, I'd learn to do it myself... Sooner or later, I'm going to have to start pushing myself to perform the task. I'm a sports car fanatic, so why not get intimate with it?

[Rayme]

Originally Posted by ft86Fan

Maybe you were the special tool they were looking for to remove the oil filter.

You just made my day sir

[blu_]

If you want to help Scion get its dealer's act together and get better service yourself in the future I would call Scion up on the phone and tell them about your experience... Or at least email them and request to be contacted.

Dealers that do this kind of shit need to be called on it.

[whataboutbob]

Originally Posted by ft86Fan

Maybe you were the special tool they were looking for to remove the oil filter.

^^^^ That is a F**KING awesome comment!!!

[whataboutbob]

Originally Posted by travace

you are lucky they even did it... i was told 7500 and they wont do it until then. the dealer im dealing with now is really bad. so far they have scratched my paint, chipped the paint, killed my high beams(do not work), i had a service guy shout at me in the lobby in front of about 10 other customers and they drilled into my bumper and lied to me saying its mandatory yet a dealer 1 city away does not do it.

headquarters is taking care of me now. i will h ave to take it back to this dealership 1 more time to have the new ECU put it. while its there they are sending a corporate guy to the dealer to look at my car about the chirp. after that i will be driving 2 city's away to have my car serviced cause this place is really really bad.

Not sure what dealer you're going to, but Scion of Escondido has treated me well.

[travace]

toyota of poway and they are a nightmare

[Don Ivey]

Someone mentioned taking the FR-S to a Subaru dealership for service. Surely, that won't work, will it? I mean will Subaru do the service?

[jmaryt]

Originally Posted by Asterisked Accolade

This was a painful story to read. Sometimes people are impossible. I'm glad i do all my own oil changes.

in other words!..they determine that they "hate" themselves?
low self esteem is NOT the "common" denominator!..just sayin'

[Turbowned]

Is the "complementary maintenance" really worth it for the hassle you're dealing with? That's what you have to ask yourself. In the time you spend driving to the dealer you could be changing your own oil in your driveway or garage. It's painfully simple, inexpensive, and you have the satisfaction of knowing that your car is being 100% properly maintained. I'm sorry you're dealing with such incompetence at that dealer.

I stopped letting people change my oil the day I went into a shop and the mechanic "couldn't find the engine under the hood of my Fiero"