VIS Racing Warning - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Goulash · 06-06-2018, 07:32 PM

Just a heads up for those considering any VIS Racing carbon fiber parts. I ordered an AMS style carbon fiber trunk and when it was delivered I was pretty disappointed with how it came.

As you can see, this is what arrived (brand new). I was told by the director of sales that he had never seen anything like it, and it should have never left like that but there was nothing he can do for me and essentially blamed me. Was pretty shocked how they handled it. Just be careful, I would have gotten better quality for cheaper if I had just ordered a china rep one.

NRXRaptor · 06-06-2018, 08:59 PM

sucks, but just get some light duty polish and the scratches will come out easy. probably 15 min of work. you should also ask if it came with a uv coating, otherwise you should get something that specifically protects carbon fiber from the sun

is the fitment good? who knows what the fitment would have been like from a rep

VIP BRZ · 06-06-2018, 09:12 PM

Quote:

Originally Posted by NRXRaptor

sucks, but just get some light duty polish and the scratches will come out easy. probably 15 min of work. you should also ask if it came with a uv coating, otherwise you should get something that specifically protects carbon fiber from the sun

is the fitment good? who knows what the fitment would have been like from a rep

Scratches?

I think he is referring to the large discolored patches that look almost like delaminations or heat damage?

i'd be on the phone yelling at someone until they replaced it

x808drifter · 06-06-2018, 09:41 PM

Why the hell did you even put it on?

I would have snapped photos right after unpacking and told them to fix it.

Irace86.2.0 · 06-06-2018, 09:57 PM

Quote:

Originally Posted by x808drifter

Why the hell did you even put it on?

I would have snapped photos right after unpacking and told them to fix it.

This

Goulash · 06-06-2018, 10:35 PM

I've been in contact with them for a week now trying to get them to do something about it. No luck.

And yeah for sure not scratches or sun damage (as its brand new) I think the carbon fiber just didn't stick to the coating properly.

ZionsWrath · 06-07-2018, 01:25 AM

Charge back your card, that's fucked

8RZ · 06-07-2018, 10:11 AM

Unacceptable, never should have installed it like that.

You could put a giant wing over it to take attention off the cancer.

Brink · 06-07-2018, 10:29 AM

Quote:

Originally Posted by Goulash

I've been in contact with them for a week now trying to get them to do something about it. No luck.

And yeah for sure not scratches or sun damage (as its brand new) I think the carbon fiber just didn't stick to the coating properly.

Did you contact them before or after putting it on your car?

KDad2 · 06-07-2018, 11:18 AM

Or get it paint matched. That's what I did with my spoiler when it arrived damaged and needed repair. See if they will go in on the cost as a compromise. It's better than paying shipping back and forth.

mav1178 · 06-07-2018, 11:35 AM

Quote:

Originally Posted by Goulash

but there was nothing he can do for me and essentially blamed me.

Get his comments in writing, and file a chargeback on your card. That's all there is to it.

Soloside · 06-07-2018, 11:36 AM

Quote:

Originally Posted by NRXRaptor

sucks, but just get some light duty polish and the scratches will come out easy. probably 15 min of work. you should also ask if it came with a uv coating, otherwise you should get something that specifically protects carbon fiber from the sun

is the fitment good? who knows what the fitment would have been like from a rep

jokes.

I don't think VIS or Seibon uv coat their products. You'll want to put your own protective layers on to keep the longevity.

I know personally that MarshPowerHouse clears and coats every hood he makes.

tyler_win_photo · 06-11-2018, 01:03 PM

Have you tried washing it? I remember when I picked up a used one it had similar discoloration but after a wash it disappeared.

NRXRaptor · 06-11-2018, 11:33 PM

Quote:

Originally Posted by VIP BRZ

Scratches?

I think he is referring to the large discolored patches that look almost like delaminations or heat damage?

i'd be on the phone yelling at someone until they replaced it

those looked like reflections to me

06-06-2018, 07:32 PM	#1
Goulash Member Join Date: Jun 2017 Drives: Black 2013 FR-S Location: Ontario Posts: 16 Thanks: 0 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	VIS Racing Warning Just a heads up for those considering any VIS Racing carbon fiber parts. I ordered an AMS style carbon fiber trunk and when it was delivered I was pretty disappointed with how it came. As you can see, this is what arrived (brand new). I was told by the director of sales that he had never seen anything like it, and it should have never left like that but there was nothing he can do for me and essentially blamed me. Was pretty shocked how they handled it. Just be careful, I would have gotten better quality for cheaper if I had just ordered a china rep one. Last edited by Goulash; 06-06-2018 at 07:42 PM.

06-07-2018, 01:25 AM	#7
ZionsWrath Thanks Join Date: Apr 2013 Drives: BRZ Location: NY Posts: 4,163 Thanks: 5,989 Thanked 3,100 Times in 1,498 Posts Mentioned: 38 Post(s) Tagged: 3 Thread(s)	Charge back your card, that's fucked __________________

06-11-2018, 01:03 PM	#13
tyler_win_photo Senior Member Join Date: Dec 2013 Drives: 2014 Scion FRS (Asphalt) Location: Redmond, WA Posts: 559 Thanks: 39 Thanked 173 Times in 143 Posts Mentioned: 6 Post(s) Tagged: 2 Thread(s)	Have you tried washing it? I remember when I picked up a used one it had similar discoloration but after a wash it disappeared. __________________ AVO Stage 2 Turbo Build Thread https://wheelwell.com/tyler-nguyen-1...014-scion-fr-s

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06-06-2018, 08:59 PM	#2
NRXRaptor Senior Member Join Date: Aug 2016 Drives: BRZ Location: Mendocino County Posts: 369 Thanks: 7 Thanked 96 Times in 75 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	sucks, but just get some light duty polish and the scratches will come out easy. probably 15 min of work. you should also ask if it came with a uv coating, otherwise you should get something that specifically protects carbon fiber from the sun is the fitment good? who knows what the fitment would have been like from a rep

06-06-2018, 09:41 PM	#4
x808drifter LMGTFY Join Date: Mar 2016 Drives: 13 FRS, 91 Miata Location: Lava Town, HI Posts: 2,776 Thanks: 5,561 Thanked 3,650 Times in 1,625 Posts Mentioned: 15 Post(s) Tagged: 0 Thread(s)	Why the hell did you even put it on? I would have snapped photos right after unpacking and told them to fix it.

06-06-2018, 10:35 PM	#6
Goulash Member Join Date: Jun 2017 Drives: Black 2013 FR-S Location: Ontario Posts: 16 Thanks: 0 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I've been in contact with them for a week now trying to get them to do something about it. No luck. And yeah for sure not scratches or sun damage (as its brand new) I think the carbon fiber just didn't stick to the coating properly.

06-07-2018, 11:18 AM	#10
KDad2 Senior Member Join Date: Jan 2014 Drives: 2013 Raven Location: Texas Posts: 485 Thanks: 202 Thanked 345 Times in 183 Posts Mentioned: 2 Post(s) Tagged: 1 Thread(s)	Or get it paint matched. That's what I did with my spoiler when it arrived damaged and needed repair. See if they will go in on the cost as a compromise. It's better than paying shipping back and forth.

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