Frozen windows - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

venturaII · 05-22-2015, 04:22 PM

Yeah, it's summer in the northern hemisphere, but this has been kind of bugging me... I had the problem last year with power windows freezing and tripping the window switch, so I got it fixed at the local dealership under warranty - no problems there. New switch, seals, and some other parts I forget right now... Anyways, this winter the same thing happens - the windows freeze. Only this time because of the updated parts and software, the windows don't stall - they keep trying to go down, and so they eventually tore up the new window seals/wipes (at the bottom of the window, where the glass meets the door). All the felt tore off. I brought it back to the dealere to have it logged, but decided to wait until warm weather to have it fixed again.

So, it's warm weather now and I want them replaced. Is the dealership going to replace it with the same parts that will freeze and destroy themselves again this winter? Eventually something else will break if this happens every year, not to mention my warranty will expire at some point down the road... Or is there a better solution?

NOHOME · 05-22-2015, 05:35 PM

Based on my exposure to this, Scion is not overly interested in the problem and is just going to wait out the warranty period. Then they will be most attentive as long as you pay for the repair. "Normal Wear and Tear".

Tcoat · 05-22-2015, 05:39 PM

There were two separate TSBs for this. Make sue they do both. I had them done and never had an issue once all winter (even though I live a few blocks from Nohome)

navanodd · 05-22-2015, 06:04 PM

If only Subaru would publish that second TSB too

Tcoat · 05-22-2015, 11:33 PM

Quote:

Originally Posted by navanodd

If only Subaru would publish that second TSB too

Take the FRS ones in. They may have the second one and not even know it if they stop looking as soon as one comes up.

Aozora.BRZ · 05-23-2015, 12:30 AM

The window issue was one of those common annoyances I decided to accept from my research before buying the car. To my surprise I noticed 0 problems with the windows freezing during the whole season. I think they fixed it on the '15 model.

navanodd · 05-23-2015, 12:47 AM

Quote:

Originally Posted by Tcoat

Take the FRS ones in. They may have the second one and not even know it if they stop looking as soon as one comes up.

No luck at the Halifax dealer trying that, going to try that again in Saint John.

Halifax just said "cannot reproduce issue" and sent me on my merry way.

Tcoat · 05-23-2015, 01:22 AM

Quote:

Originally Posted by navanodd

No luck at the Halifax dealer trying that, going to try that again in Saint John.

Halifax just said "cannot reproduce issue" and sent me on my merry way.

I am always glad I have a good dealer. Took mine in before it got cold gave them the TSB numbers and said "I would like this done before it freezes out" they said "sure" ordered the parts and fixed it right up when they came in.

venturaII · 05-23-2015, 09:27 PM

Quote:

Originally Posted by Tcoat

I am always glad I have a good dealer. Took mine in before it got cold gave them the TSB numbers and said "I would like this done before it freezes out" they said "sure" ordered the parts and fixed it right up when they came in.

Do you have those numbers handy? I printed out the TSB (the one outlining the three levels of repair, based on VIN) and brought it in for them the first time; they were quite accommodating and did the work well, but from their reaction it seemed like it was the first time they'd read anything about the issue, so I'd rather be prepared this time around again.

Tcoat · 05-23-2015, 09:39 PM

Quote:

Originally Posted by venturaII

Do you have those numbers handy? I printed out the TSB (the one outlining the three levels of repair, based on VIN) and brought it in for them the first time; they were quite accommodating and did the work well, but from their reaction it seemed like it was the first time they'd read anything about the issue, so I'd rather be prepared this time around again.

They are both here: http://www.ft86club.com/forums/showthread.php?t=21868 I printed them out so there was no question they existed.

venturaII · 05-23-2015, 09:47 PM

Quote:

Originally Posted by Tcoat

They are both here: http://www.ft86club.com/forums/showthread.php?t=21868 I printed them out so there was no question they existed.

Ah-haa! I had the one dated Jan 9 2014, but not the April rev. Thanks for the pointer - never noticed the sticky before...

05-22-2015, 04:22 PM	#1
venturaII Only users lose drugs. Join Date: Nov 2014 Drives: All the time Location: Shrewsbury upon Worcestershire Posts: 1,834 Thanks: 888 Thanked 1,078 Times in 681 Posts Mentioned: 3 Post(s) Tagged: 2 Thread(s)	Frozen windows Yeah, it's summer in the northern hemisphere, but this has been kind of bugging me... I had the problem last year with power windows freezing and tripping the window switch, so I got it fixed at the local dealership under warranty - no problems there. New switch, seals, and some other parts I forget right now... Anyways, this winter the same thing happens - the windows freeze. Only this time because of the updated parts and software, the windows don't stall - they keep trying to go down, and so they eventually tore up the new window seals/wipes (at the bottom of the window, where the glass meets the door). All the felt tore off. I brought it back to the dealere to have it logged, but decided to wait until warm weather to have it fixed again. So, it's warm weather now and I want them replaced. Is the dealership going to replace it with the same parts that will freeze and destroy themselves again this winter? Eventually something else will break if this happens every year, not to mention my warranty will expire at some point down the road... Or is there a better solution?

05-22-2015, 05:39 PM	#3
Tcoat Senior Member Join Date: Jul 2014 Drives: 2020 Hakone Location: London, Ont Posts: 69,841 Thanks: 61,656 Thanked 108,295 Times in 46,456 Posts Mentioned: 2499 Post(s) Tagged: 50 Thread(s)	There were two separate TSBs for this. Make sue they do both. I had them done and never had an issue once all winter (even though I live a few blocks from Nohome) __________________ Racecar spelled backwards is Racecar, because Racecar.

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05-22-2015, 05:35 PM	#2
NOHOME Senior Member Join Date: Jun 2012 Drives: RAVEN Location: LONDON ONTARIO Posts: 795 Thanks: 86 Thanked 800 Times in 346 Posts Mentioned: 12 Post(s) Tagged: 2 Thread(s)	Based on my exposure to this, Scion is not overly interested in the problem and is just going to wait out the warranty period. Then they will be most attentive as long as you pay for the repair. "Normal Wear and Tear".

05-22-2015, 06:04 PM	#4
navanodd Senior Member Join Date: Nov 2013 Drives: 2013 BRZ Sport-tech WRB Location: Nova Scotia Posts: 308 Thanks: 95 Thanked 171 Times in 102 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	If only Subaru would publish that second TSB too

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