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Wheels | Tires | Spacers | Hub -- Sponsored by The Tire Rack Specific topics relating to wheels and tires.

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Old 10-20-2013, 12:18 AM   #1
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New Wheels Bent

So I get the wheels (VIP Modular VRC 13) naked without paint and the boxes appeared fine but I didn't check out the condition of the wheels before I dropped them off at Zen Motors in Suwanee,GA for powdercoating/tire mounting and fitment on the car for fender pulling/rolling and airlift install. Anyway so they come back from the powdercoater and tires mounted and then they noticed the bends in the wheel at 2 different places (one inside and one outside the rim). Of course Zen say that this wasn't there doing and VIP say that they don't know how this could have happened and say that for all they know this could have happened before being powdercoated and the powdercoater just painted over the mistake. I'm not sure what to do or what will come of this. I'm hoping VIP will give me some sort of repayment as I know Zen and they would never lie to a customer for their benefit. The shipping too could not be the problem as the boxes were all in good condition. Here are the pics




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Old 10-20-2013, 12:23 AM   #2
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Sorry to hear this. That's a hard way to learn a lesson.
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Old 10-20-2013, 12:24 AM   #3
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Sorry to hear this. That's a hard way to learn a lesson.
What lesson?
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Old 10-20-2013, 12:32 AM   #4
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Sometimes the powder coating process will warp new wheels. There was another thread similar to yours about some DY wheels that this happened to.
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That guy, like me after BBQ Thursdays, is full of shit.
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Old 10-20-2013, 12:33 AM   #5
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Sometimes the powder coating process will warp new wheels. There was another thread similar to yours about some DY wheels that this happened to.
Hmmm, that is true. What do you think I need to do about this? What are my options?
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Old 10-20-2013, 12:34 AM   #6
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In the future you will inspect/photograph delicate parts recieved via shipping. Especially when handing them off in someone elses care. Lesson learned...like whaap said, the hard way. (OK, one decent question is why didnt your top-notch-I-dont-lie powdercoater inspect the wheels he was preparing and let you know one was borked? And can you at least recoat the replacement wheel I might get for free?) On the bright side you will now have a fullsized spare.
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Old 10-20-2013, 12:37 AM   #7
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Ok I understand. To be honest I don't think I could spot those slight bends unless I looked at them from multiple angles and stuff. But what are my options?
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Old 10-20-2013, 12:39 AM   #8
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Contact the wheel manufacturer and go from there. If the wheel co says your out of luck perhaps you can work with Zen in regards to wheel repair.
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Old 10-20-2013, 12:43 AM   #9
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most wheel companies say that once a wheel is mounted, it's not their problem. Powder coating can warp wheels if the oven heat is over i think like 5-600*F. Honestly, i think it's the result of the powder coat, but im probably wrong.
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Old 10-20-2013, 12:44 AM   #10
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I'm not a wheel expert but the way that outer wheel "bend" looks like a warped. But don't take my word.

I've heard of powder coating warping wheels as well. Mostly aluminum wheels. Find out what temps they used during power coating, i'm assuming they didn't sand blast since the wheels were just naked? When i was doing research for powder coating i was told to find a local low temp powder coating shop, you can read more about it on google, plenty of info.
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Old 10-20-2013, 12:45 AM   #11
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You modified the wheels from the original manufacturer. I highly doubt they will own up and say it's their fault.
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Old 10-20-2013, 12:46 AM   #12
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Contact the wheel manufacturer and go from there. If the wheel co says your out of luck perhaps you can work with Zen in regards to wheel repair.
Obviously if the wheel repair shop/power coater bent em they would fix them enough to cover their asses (then maybe hope that the distressed customer uses their repair services after the manufacturer certainly tells them to go pound sand. ) Your option is to order another cheap wheel and another cheap tire, document this one's condition, and enjoy a spare tire in case(once) you really mess one up.
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Old 10-20-2013, 12:50 AM   #13
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Going to go out on a limb here and say you're effed. There was another crazy-ridiculous thread about this same thing not too long ago if I recall..
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Old 10-20-2013, 12:56 AM   #14
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Hmmm, that is true. What do you think I need to do about this? What are my options?
Well, Admired, that's a shame .....

Most of your options have been discussed ..... except one.

I'd suggest you just "live with them". Why:? Because, as "bright" as those wheels are ..... I don't think anyone else is going to notice that minor deviation .....

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Last edited by humfrz; 10-20-2013 at 02:36 AM.
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