subaru dealer 1st oil change free? and other issues - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

DarkestBuddha · 09-15-2013, 03:07 AM

So i went into a dealer today, and the guy said i didnt have an sas contract so i wasn't covered for the oil change. or any maintenance. I have 3300 miles.
And they wouldn't even look at my crickets issue without the manager there becuase he needed to get some sort of approval that he can change the fuel pump.
and now my ABS lights keeps popping up every now and again. probably a bad wheel sensor or something, they wouldnt look at that either.

soooo.

do you only get oil changes and things with the extended warranty?
and what dealers are the people in SOCAL taking their BRZ to.

Gaiseric · 09-15-2013, 03:34 AM

I am not sure if Subaru offers free maintenance for 2 years or 25K miles like Toyota does... I don't recall it does, I think some dealerships offer it as an incentive to buy from them.

As far as the Service department not even looking at the problems on your car because a manager is not there seems wrong to me. If a common problem that has been addressed by a manufacturer, in this case its both Subaru and Toyota they should address it asap.

Especially if there is a problem involving your ABS system its unsafe and a possible lawsuit waiting to happen if something with the ABS goes wrong. Whether it may be a malfunction or not cant be determined till someone actually checks it out and for them to not even look at it is a big no no.

Service contracts are separate to any warranties.

I would go to another dealership with a more competent service department.

2013GTRNate · 09-15-2013, 06:44 AM

I am moving to SoCal soon which dealership did this so I know where not to take my BRZ?

Quote:

Originally Posted by DarkestBuddha

So i went into a dealer today, and the guy said i didnt have an sas contract so i wasn't covered for the oil change. or any maintenance. I have 3300 miles.
And they wouldn't even look at my crickets issue without the manager there becuase he needed to get some sort of approval that he can change the fuel pump.
and now my ABS lights keeps popping up every now and again. probably a bad wheel sensor or something, they wouldnt look at that either.

soooo.

do you only get oil changes and things with the extended warranty?
and what dealers are the people in SOCAL taking their BRZ to.

DarkestBuddha · 09-15-2013, 12:21 PM

subaru of Glendale on Brand

GotM · 09-15-2013, 01:30 PM

I have the 1st 2 years of oil changes free at no charge. There was paperwork that was filled out at the time of the sale. I am sure the 2 years is a specific number of oil changes. Since I have been having it changed every 3K miles it will not last 2 years for me. It has worked this way for my other Subarus as well.

stugray · 09-15-2013, 02:13 PM

Quote:

Since I have been having it changed every 3K miles

Ummmm.. you do know that synthetic oil is good for over 15,000 miles right?

I plan on changing my filter every 5k, but not the oil.

As for the dealer not even looking at the car, I suspect that you need an appointment. If you had mentioned the liability aspect of the ABS, I am sure they would have checked it.

Gaiseric · 09-15-2013, 06:48 PM

Quote:

Originally Posted by stugray

Ummmm.. you do know that synthetic oil is good for over 15,000 miles right?

I plan on changing my filter every 5k, but not the oil.

As for the dealer not even looking at the car, I suspect that you need an appointment. If you had mentioned the liability aspect of the ABS, I am sure they would have checked it.

The oil change intervals would depend on the OP's driving habits and when he feels comfortable with changing his oil.

The owners manual states a 7500 mile oil change under regular circumstances. Can you go longer? Sure can, but would it be good for your car? Maybe, Maybe not. If you arent doing heavy driving ex. Track and AutoX you might be fine going longer. I personally dont trust an oil past 7K and wouldnt have the peace of mind to keep it longer than that. I like my oil changes at 5K and the 1st one much earlier than that.

Oh and if u go 15K miles and something goes wrong, your manufacturer can deny coverage because you went past the recommended oil change interval by double.

ericmpena · 09-16-2013, 03:15 AM

My dealership told me I have free oil changes as long as I have the car. It's an hour drive to the dealership though, so unless I'm already close by to them I probably won't be using them often. I'll be going this week for my second oil change at 7500 miles and also have them look into the cricket sound. It's starting to annoy the hell out of me. And it seems like it's only getting louder.

The359 · 09-16-2013, 03:49 AM

My dealer gave me my first oil change for free, but that's it.

Oil changes are specific to the dealer. If your dealer didn't give you the offer, then they aren't going to give you a free oil change. Or, conversely, if you were offered a free oil change by the dealer you bought the car from, but go to another dealer for an oil change, they wont honor it.

davidchoi · 09-16-2013, 04:25 AM

I got my BRZ premium from Subaru of Glendale on Brand and I got the extended warranty for free and I got my free oil change ~3500 miles.

meeskee2 · 09-16-2013, 02:39 PM

I personally change my oil at about 6K. I get worried if I go any further.

iamsatan · 09-17-2013, 01:14 AM

got my BRZ at Subaru Irvine, got my first oil change for free at Subaru Thousand Oaks

Indestruct · 09-17-2013, 02:55 AM

I bought my BRZ in May last year at Sherman Oaks. Comes with 3yrs or 36k maintenance free... I thought all subies came w/that last year?

zc06_kisstherain · 09-17-2013, 03:40 PM

I never take my car to stealership except major failing.

/thread

09-15-2013, 03:07 AM	#1
DarkestBuddha Senior Member Join Date: May 2013 Drives: BRZ limited GBS Location: SoCal Posts: 378 Thanks: 27 Thanked 122 Times in 61 Posts Mentioned: 12 Post(s) Tagged: 1 Thread(s)	subaru dealer 1st oil change free? and other issues So i went into a dealer today, and the guy said i didnt have an sas contract so i wasn't covered for the oil change. or any maintenance. I have 3300 miles. And they wouldn't even look at my crickets issue without the manager there becuase he needed to get some sort of approval that he can change the fuel pump. and now my ABS lights keeps popping up every now and again. probably a bad wheel sensor or something, they wouldnt look at that either. soooo. do you only get oil changes and things with the extended warranty? and what dealers are the people in SOCAL taking their BRZ to.

09-15-2013, 01:30 PM	#5
GotM Senior Member Join Date: Nov 2012 Drives: 14 Porsche Cayman S Location: Arizona Posts: 137 Thanks: 34 Thanked 53 Times in 30 Posts Mentioned: 8 Post(s) Tagged: 0 Thread(s)	I have the 1st 2 years of oil changes free at no charge. There was paperwork that was filled out at the time of the sale. I am sure the 2 years is a specific number of oil changes. Since I have been having it changed every 3K miles it will not last 2 years for me. It has worked this way for my other Subarus as well. __________________ Previous cars: 2013 Subaru BRZ (2012-2017) 2009 BMW135 6MT (2009-2012) 1999 BMW M Roadster (2000-2010) 2004 Audi A6 2.7T (2004-2007)

09-16-2013, 03:49 AM	#9
The359 X Rated Join Date: Jan 2013 Drives: 2017 BRZ Series.Yellow Location: Pennsylvania Posts: 265 Thanks: 16 Thanked 113 Times in 63 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	My dealer gave me my first oil change for free, but that's it. Oil changes are specific to the dealer. If your dealer didn't give you the offer, then they aren't going to give you a free oil change. Or, conversely, if you were offered a free oil change by the dealer you bought the car from, but go to another dealer for an oil change, they wont honor it. __________________ NULLA TENACI INVIA EST VIA My BRZ

09-16-2013, 02:39 PM	#11
meeskee2 Senior Member Join Date: Apr 2013 Drives: World Rally Blue BRZ Limited, MT Location: Manchester, NH Posts: 259 Thanks: 93 Thanked 81 Times in 62 Posts Mentioned: 6 Post(s) Tagged: 0 Thread(s)	I personally change my oil at about 6K. I get worried if I go any further. __________________ - World Rally Blue BRZ \| Limited \| Manual - "Some guys think that having a better car makes them better than other guys, and those guys are right." -Top Gear

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09-15-2013, 03:34 AM	#2
Gaiseric Senior Member Join Date: Oct 2012 Drives: 2012 Scion TC Location: Tampa Posts: 143 Thanks: 19 Thanked 69 Times in 36 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I am not sure if Subaru offers free maintenance for 2 years or 25K miles like Toyota does... I don't recall it does, I think some dealerships offer it as an incentive to buy from them. As far as the Service department not even looking at the problems on your car because a manager is not there seems wrong to me. If a common problem that has been addressed by a manufacturer, in this case its both Subaru and Toyota they should address it asap. Especially if there is a problem involving your ABS system its unsafe and a possible lawsuit waiting to happen if something with the ABS goes wrong. Whether it may be a malfunction or not cant be determined till someone actually checks it out and for them to not even look at it is a big no no. Service contracts are separate to any warranties. I would go to another dealership with a more competent service department.

09-15-2013, 12:21 PM	#4
DarkestBuddha Senior Member Join Date: May 2013 Drives: BRZ limited GBS Location: SoCal Posts: 378 Thanks: 27 Thanked 122 Times in 61 Posts Mentioned: 12 Post(s) Tagged: 1 Thread(s)	subaru of Glendale on Brand

09-17-2013, 01:14 AM	#12
iamsatan Member Join Date: Jul 2013 Drives: 2013 Subaru BRZ Premium WR Blue Location: Lost Angeles, CA Posts: 33 Thanks: 4 Thanked 12 Times in 5 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	got my BRZ at Subaru Irvine, got my first oil change for free at Subaru Thousand Oaks

09-17-2013, 02:55 AM	#13
Indestruct Senior Member Join Date: Mar 2012 Drives: 2013 SWP Limited BRZ, MT Location: Oakland, CA Posts: 252 Thanks: 52 Thanked 51 Times in 34 Posts Mentioned: 6 Post(s) Tagged: 1 Thread(s)	I bought my BRZ in May last year at Sherman Oaks. Comes with 3yrs or 36k maintenance free... I thought all subies came w/that last year?

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