Sales guy - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Ash_frs · 07-13-2013, 08:47 AM

Hey everyone!

So im picking up my firestorm mt frs on the 23rd of july. But my sales guy said thats his day off, anyone had any issues with rude sales people? I almost want to buy it somewhere else now but they have mine in the back. Just so random how he tryed to re schedule my delevery date. Some back story. Ive wIted scince last november for my tickets too fall off.
Give me your imputs from your sales experience. Getting my car from erim mills scion in mississauga

whaap · 07-13-2013, 09:08 AM

It's simple math. He works purely on commission. If you take delivery from him he gets 100% of the commission. If you take delivery on his day off he has to split his commission with the sales guy that delivers the car to you. It's nothing more than common courtesy to take delivery from him. What's a day anyhow? If he's a good guy wait the day. If you don't care, take delivery from some one else.

5th 86 · 07-13-2013, 09:12 AM

Just take delivery from someone else if you dont wanna wait for him...

Ammonia · 07-13-2013, 09:30 AM

I work in the car business, I can see why he would want to preserve his one day off during the week. Please be understanding, these guys work 13-15 hours a day with no sort of guaranteed income. Time off is precious.

Look at it from the other perspective. Is it rude for you to insist he takes his day off to deliver your car because you cannot wait one more day?

That being said, when I was a salesperson, I would come in on my day off to do a delivery. But I live 5 minutes from the dealership, and I'm a bit of a workaholic. Reason I'm a manager now.

Slash · 07-13-2013, 09:35 AM

Yeah dude chill out and wait a day. Think about it and ask who's being rude.

Sent from my SGH-T999 using Tapatalk 2

hmong337 · 07-13-2013, 11:10 AM

My sales guy was the easiest most coolest guy ever. Steve Tucker at Lexus/Toyota/Scion here in Kitchener. He went above and beyond and his service was beyond excellence. He told me three weeks to a month for my car because of how rare my colour was. But he pulled all the strings he could and found my car in 2 days! I also got lucky with the timing though. He was so awesome that he threw in free tint! I also loved that he is a true car guy like me too. Everything went as smooth as it possibly could. Best car transaction ever.

FiRStsc10n · 07-13-2013, 11:29 AM

If the car is in the back, what makes you think it won't be ready earlier?

wbradley · 07-13-2013, 12:38 PM

Quote:

Originally Posted by Ammonia

I work in the car business, I can see why he would want to preserve his one day off during the week. Please be understanding, these guys work 13-15 hours a day with no sort of guaranteed income. Time off is precious.

Look at it from the other perspective. Is it rude for you to insist he takes his day off to deliver your car because you cannot wait one more day?

That being said, when I was a salesperson, I would come in on my day off to do a delivery. But I live 5 minutes from the dealership, and I'm a bit of a workaholic. Reason I'm a manager now.

Sorry but the Op feels the salesperson is off base and if he's old enough to buy a car he's old enough to understand this is a paid job for the salesperson.
I suspect that 'rude' was just a hastily chosen word as the salesperson is human and any normal human being a knowledges people need a day off their job despite the. momentous occasion when you buy an economy car.

mafrs1 · 07-13-2013, 01:48 PM

meadowvale toyota in mississauga great team !

ScottishJedi · 07-13-2013, 01:52 PM

The Guys I dealt with at Guelph Scion were and still are awesome they continuously go above and beyond in all my dealings with them.

Ash_frs · 07-13-2013, 07:36 PM

Thanks for the imput guys. Ive been waiting scince jan. my ticket came off my licence. And i work in the industyy to. Im an apernticr service tech. At my old store burkington toyota the sales guys would come in on there days off or a saturday to do a delevary. All i wana do is sign my papers and drive my car. I thort the customer is Alwayd right?

FiRStsc10n · 07-13-2013, 07:44 PM

Why this particular day, July 23rd. Is that when your tickets won't affect insurance? If the car is already sitting in the back of the dealer like you said, can't you go and look at it, approve of condition (no scratches, etc) and sign the papers, leave it parked there. Then all you would need is to wait til insurance is good and drive it off the lot on the 23rd since it will already be yours, no need for salesguy?

^ This is how I perceived your situation, I could of missed something in your explanation.

Ash_frs · 07-13-2013, 07:52 PM

Yeah. I called today im signing for it on monday and picking it up from the sales manager on tuesday at noon. All resolved. But st my dealer (applewood chev cadillac) the sales team take eachothers deleveies on ther days off ect. To acomidate the customer needs. So when i go somewhere else and dont get the same treatment i feel ripped off, but all resolved now cars gonna be mine in just over a week

FiRStsc10n · 07-13-2013, 07:55 PM

Quote:

Originally Posted by Ash_frs

Yeah. I called today im signing for it on monday and picking it up from the sales manager on tuesday at noon. All resolved. But st my dealer (applewood chev cadillac) the sales team take eachothers deleveies on ther days off ect. To acomidate the customer needs. So when i go somewhere else and dont get the same treatment i feel ripped off, but all resolved now cars gonna be mine in just over a week

Glad all is resolved. Enjoy your new firestorm when you get it! No tickets this time

07-13-2013, 08:47 AM	#1
Ash_frs Member Join Date: Jul 2013 Drives: 2013 FR-S firestorm (MT) Location: Oakville, Ontatio, Canada Posts: 22 Thanks: 0 Thanked 3 Times in 3 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Sales guy Hey everyone! So im picking up my firestorm mt frs on the 23rd of july. But my sales guy said thats his day off, anyone had any issues with rude sales people? I almost want to buy it somewhere else now but they have mine in the back. Just so random how he tryed to re schedule my delevery date. Some back story. Ive wIted scince last november for my tickets too fall off. Give me your imputs from your sales experience. Getting my car from erim mills scion in mississauga

07-13-2013, 11:10 AM	#6
hmong337 Emperor JDM Join Date: Jun 2013 Drives: '91 MR2 Gen3 3SGTE, '13 FRS Location: Onterrible, Canada Posts: 1,750 Thanks: 3,498 Thanked 909 Times in 495 Posts Mentioned: 20 Post(s) Tagged: 3 Thread(s)	My sales guy was the easiest most coolest guy ever. Steve Tucker at Lexus/Toyota/Scion here in Kitchener. He went above and beyond and his service was beyond excellence. He told me three weeks to a month for my car because of how rare my colour was. But he pulled all the strings he could and found my car in 2 days! I also got lucky with the timing though. He was so awesome that he threw in free tint! I also loved that he is a true car guy like me too. Everything went as smooth as it possibly could. Best car transaction ever. __________________

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07-13-2013, 09:08 AM	#2
whaap Senior Member Join Date: Dec 2009 Drives: '13 FR-S firestorm, 6 mt - '11 CR-V Location: Tucson Posts: 2,133 Thanks: 243 Thanked 1,387 Times in 657 Posts Mentioned: 36 Post(s) Tagged: 0 Thread(s)	It's simple math. He works purely on commission. If you take delivery from him he gets 100% of the commission. If you take delivery on his day off he has to split his commission with the sales guy that delivers the car to you. It's nothing more than common courtesy to take delivery from him. What's a day anyhow? If he's a good guy wait the day. If you don't care, take delivery from some one else.

07-13-2013, 09:12 AM	#3
5th 86 Senior Member Join Date: Mar 2013 Drives: 2013 BRZ SPORT TECH Location: CANADA Posts: 306 Thanks: 31 Thanked 98 Times in 68 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Just take delivery from someone else if you dont wanna wait for him...

07-13-2013, 09:30 AM	#4
Ammonia Senior Member Join Date: Jun 2013 Drives: Whiteout FRS, Audi A4, 135i (sold) Location: Fayetteville, NC Posts: 918 Thanks: 1,440 Thanked 567 Times in 289 Posts Mentioned: 11 Post(s) Tagged: 0 Thread(s)	I work in the car business, I can see why he would want to preserve his one day off during the week. Please be understanding, these guys work 13-15 hours a day with no sort of guaranteed income. Time off is precious. Look at it from the other perspective. Is it rude for you to insist he takes his day off to deliver your car because you cannot wait one more day? That being said, when I was a salesperson, I would come in on my day off to do a delivery. But I live 5 minutes from the dealership, and I'm a bit of a workaholic. Reason I'm a manager now.

07-13-2013, 09:35 AM	#5
Slash Senior Member Join Date: Jun 2013 Drives: 2013 FRS Location: Northeast ohio Posts: 131 Thanks: 6 Thanked 90 Times in 43 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Yeah dude chill out and wait a day. Think about it and ask who's being rude. Sent from my SGH-T999 using Tapatalk 2

07-13-2013, 11:29 AM	#7
FiRStsc10n Canadian FR-S Member Join Date: May 2013 Drives: FR-S '10 Series' Location: Windsor, Ontario Posts: 1,160 Thanks: 341 Thanked 695 Times in 413 Posts Mentioned: 7 Post(s) Tagged: 0 Thread(s)	If the car is in the back, what makes you think it won't be ready earlier?

07-13-2013, 01:48 PM	#9
mafrs1 Junior Member Join Date: Jul 2013 Drives: 13 frs Location: toronto Posts: 7 Thanks: 0 Thanked 2 Times in 2 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	meadowvale toyota in mississauga great team !

07-13-2013, 01:52 PM	#10
ScottishJedi Senior Member Join Date: Jul 2012 Drives: Raven FR-S Location: Guelph,Ontario Posts: 100 Thanks: 6 Thanked 8 Times in 6 Posts Mentioned: 5 Post(s) Tagged: 0 Thread(s)	The Guys I dealt with at Guelph Scion were and still are awesome they continuously go above and beyond in all my dealings with them.

07-13-2013, 07:36 PM	#11
Ash_frs Member Join Date: Jul 2013 Drives: 2013 FR-S firestorm (MT) Location: Oakville, Ontatio, Canada Posts: 22 Thanks: 0 Thanked 3 Times in 3 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Thanks for the imput guys. Ive been waiting scince jan. my ticket came off my licence. And i work in the industyy to. Im an apernticr service tech. At my old store burkington toyota the sales guys would come in on there days off or a saturday to do a delevary. All i wana do is sign my papers and drive my car. I thort the customer is Alwayd right?

07-13-2013, 07:44 PM	#12
FiRStsc10n Canadian FR-S Member Join Date: May 2013 Drives: FR-S '10 Series' Location: Windsor, Ontario Posts: 1,160 Thanks: 341 Thanked 695 Times in 413 Posts Mentioned: 7 Post(s) Tagged: 0 Thread(s)	Why this particular day, July 23rd. Is that when your tickets won't affect insurance? If the car is already sitting in the back of the dealer like you said, can't you go and look at it, approve of condition (no scratches, etc) and sign the papers, leave it parked there. Then all you would need is to wait til insurance is good and drive it off the lot on the 23rd since it will already be yours, no need for salesguy? ^ This is how I perceived your situation, I could of missed something in your explanation.

07-13-2013, 07:52 PM	#13
Ash_frs Member Join Date: Jul 2013 Drives: 2013 FR-S firestorm (MT) Location: Oakville, Ontatio, Canada Posts: 22 Thanks: 0 Thanked 3 Times in 3 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Yeah. I called today im signing for it on monday and picking it up from the sales manager on tuesday at noon. All resolved. But st my dealer (applewood chev cadillac) the sales team take eachothers deleveies on ther days off ect. To acomidate the customer needs. So when i go somewhere else and dont get the same treatment i feel ripped off, but all resolved now cars gonna be mine in just over a week

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