Dealer Related screwup-New car in paint/body shop - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Emerald025 · 06-24-2013, 10:53 PM

Still have paper tags on my car. I have the Raven colored FR-S. It was in the showroom but had a scratch on the door. Took it back to the dealer to get it fixed. The guy wet sanded it with one finger leaving an indention and ripple effect, by the time he buffed and buffed and buffed the orange peel off, another dent was in it. Today I am carless b/c it's in the paint and body shop.(different one the dealer uses for bigger things) Suppose to have a dent person pop the dent out and lightly buff over that spot and (hope that the paint don't burn thru?) and then spray it with a orange peel again. Nothing more to make you sick thinking about it, b/c it was THEIR SCREW UP.... urgh... Not starting off good with this and the radio issue!...

asia_minor · 06-25-2013, 12:02 AM

i'd ask for a brand new car, at this point.

topazsparrow · 06-25-2013, 12:37 AM

Quote:

Originally Posted by asia_minor

i'd ask for a brand new car, at this point.

You paid for a new car. When you buy a new car you should get a new car. You're not eating the 8000 dollar depreciation for no reason.

spitfire481 · 06-27-2013, 02:06 PM

no such thing as "spraying it with an orange peel again". they will have to clear coat the entire panel, but there will be less orange peel in that panel compared to the rest of the car (if its properly applied) because its clear coat over a sanded, cured clear. that leaves and almost mirror finish. when clear is shot over basecoat there is more orange peel visible because of the texture of the basecoat that has been laid beforehand

FnFast · 06-30-2013, 03:49 PM

Tell them thank you, but no thank you! There are plenty of cars on the lots now a days, you can just tell them you're going to take your business elsewhere.

Emerald025 · 06-30-2013, 07:42 PM

I got it back and it looks good. but still sorta of a shotty deal to begin with.....

FnFast · 06-30-2013, 10:38 PM

As long as your happy man

Greg Nichols · 07-02-2013, 11:33 PM

I think you settled on this deal.

That respray is not as good as the orginal, that panel is now twice as thick and likely will be a problem in the long run.

I guess if you're happy so be it, but........

Cheers,

06-24-2013, 10:53 PM	#1
Emerald025 Junior Member Join Date: Jun 2013 Drives: 2013 FR-S Location: Aiken, SC Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Dealer Related screwup-New car in paint/body shop Still have paper tags on my car. I have the Raven colored FR-S. It was in the showroom but had a scratch on the door. Took it back to the dealer to get it fixed. The guy wet sanded it with one finger leaving an indention and ripple effect, by the time he buffed and buffed and buffed the orange peel off, another dent was in it. Today I am carless b/c it's in the paint and body shop.(different one the dealer uses for bigger things) Suppose to have a dent person pop the dent out and lightly buff over that spot and (hope that the paint don't burn thru?) and then spray it with a orange peel again. Nothing more to make you sick thinking about it, b/c it was THEIR SCREW UP.... urgh... Not starting off good with this and the radio issue!...

06-30-2013, 03:49 PM	#5
FnFast Doctor Join Date: Aug 2012 Drives: Fast Location: Philadelphia Posts: 496 Thanks: 410 Thanked 203 Times in 126 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	Tell them thank you, but no thank you! There are plenty of cars on the lots now a days, you can just tell them you're going to take your business elsewhere. __________________ Jeremy Clarkson "If you go though the Pearly Gates, backwards, in a fireball, that's a cool way to die!" 2013 White Pearl BRZ Limited 6MT - 15% Tint, Debadged, HIDPowerhouse LED Interiors and Dome

06-30-2013, 10:38 PM	#7
FnFast Doctor Join Date: Aug 2012 Drives: Fast Location: Philadelphia Posts: 496 Thanks: 410 Thanked 203 Times in 126 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	As long as your happy man __________________ Jeremy Clarkson "If you go though the Pearly Gates, backwards, in a fireball, that's a cool way to die!" 2013 White Pearl BRZ Limited 6MT - 15% Tint, Debadged, HIDPowerhouse LED Interiors and Dome

07-02-2013, 11:33 PM	#8
Greg Nichols Paint Correction Guru Join Date: Dec 2012 Drives: F150 Platinum Location: Utah Posts: 124 Thanks: 23 Thanked 53 Times in 37 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I think you settled on this deal. That respray is not as good as the orginal, that panel is now twice as thick and likely will be a problem in the long run. I guess if you're happy so be it, but........ Cheers, __________________ Reflections Detailing of Utah "Detailing for the discerning owner" Meguiars/Ford detailing team SEMA 2010 and 2011 Ask a pro blog writer for detailed image duPont Registry approved detailer

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06-25-2013, 12:02 AM	#2
asia_minor Superleggera Join Date: Jan 2013 Drives: 2016 Mazda MX-5 Location: San Francisco, CA Posts: 191 Thanks: 72 Thanked 68 Times in 48 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	i'd ask for a brand new car, at this point.

06-27-2013, 02:06 PM	#4
spitfire481 Senior Member Join Date: Mar 2013 Drives: 2JZ FRS Location: Pure Automotive Performance Posts: 1,378 Thanks: 97 Thanked 1,354 Times in 621 Posts Mentioned: 27 Post(s) Tagged: 2 Thread(s)	no such thing as "spraying it with an orange peel again". they will have to clear coat the entire panel, but there will be less orange peel in that panel compared to the rest of the car (if its properly applied) because its clear coat over a sanded, cured clear. that leaves and almost mirror finish. when clear is shot over basecoat there is more orange peel visible because of the texture of the basecoat that has been laid beforehand

06-30-2013, 07:42 PM	#6
Emerald025 Junior Member Join Date: Jun 2013 Drives: 2013 FR-S Location: Aiken, SC Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	I got it back and it looks good. but still sorta of a shotty deal to begin with.....

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