Service advisor at Koons Tysons? - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

sastexan · 10-01-2012, 12:55 PM

Does anyone here have experience at Koons Tysons? I'm planning on bringing my car in for its first oil change (have not decided if this week or next week - have 2300 miles so far but taking it down to Blacksburg Thursday to interview kids at Virginia Tech) and Koons Tysons is right by my office (at least the most convenient). Would like to know if there is a particular service adviser people like (or dislike) so I can make an appointment.

Thanks!

sastexan · 10-08-2012, 10:57 PM

No one?

GMU-BRZ · 10-09-2012, 10:09 AM

Take it to Stohlman Subaru, Carlos is good. It is a Subaru after all.

Flat Black VW · 10-10-2012, 01:01 AM

Carlos at Stohlman is the man. I do some work with Stohlman and have been sending subie owners to Carlos long before I had a Subaru of my own.

IloveBaldEagles · 10-30-2012, 07:07 PM

I know a service adviser at Koons Tysons with the name of Frank Lewis. Hes good people. Not sure about the team he works with there though.

Sargy · 10-30-2012, 08:55 PM

I gave up, going to Lustine in woodbrige this time, since their shop area is soooo cleaaaannnn plus Im friends with a few techs there.

MVJ1975 · 10-30-2012, 10:24 PM

Lustine service department is great.

sastexan · 10-31-2012, 11:23 PM

I ended up going on Monday (yes, right before the hurricane) and dealt with Aria Moshrefi - nice guy, seems very knowledgeable about the car. We discussed the idle dip issue (he has another customer who had the issue and needed ECU reflash and camshaft timing gear) and the fuel pump issue (also aware from his own customers and those handled by other service advisers).

He did not question my first oil change at 3300 miles (7 months from build date though) and charged it through to Scion as part of the complimentary package.

After one experience, I feel comfortable recommending him. They are very convenient to my office so I hope they keep it up!

nataku · 11-02-2012, 12:00 PM

I bought my car from Koons Tysons and have already taken it in for the first oil change around 5k. I also brought them the TSB's for taillight condensation and crickets and they ordered the parts after a quick checkup. No problems with them so far, sorry I didn't see this post until after you went ahead to them anyway.

seannyice81 · 11-02-2012, 08:45 PM

I like taking my cars to Bill Page in Annandale. The parts and service employees know me. Every time I've had one of my cars there, they've always done great work. Long story-short, I trust them.

The building is looking a little dated, but my understanding is that they're to start work on a new one within a year.

10-01-2012, 12:55 PM	#1
sastexan Senior Member Join Date: Apr 2012 Drives: '13 FR-S Ultramarine manual Location: DC area Posts: 110 Thanks: 33 Thanked 17 Times in 11 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Service advisor at Koons Tysons? Does anyone here have experience at Koons Tysons? I'm planning on bringing my car in for its first oil change (have not decided if this week or next week - have 2300 miles so far but taking it down to Blacksburg Thursday to interview kids at Virginia Tech) and Koons Tysons is right by my office (at least the most convenient). Would like to know if there is a particular service adviser people like (or dislike) so I can make an appointment. Thanks! __________________ '13 FR-S - Ultramarine manual (GONE) '98.5 Contour SVT - modded (and threw rod with buyer) '01 Camry 5S-FE (wife's old car) '11 Odyssey EX-L - familymobile and hauler - food-encrusted carpets and other appropriate features

10-08-2012, 10:57 PM	#2
sastexan Senior Member Join Date: Apr 2012 Drives: '13 FR-S Ultramarine manual Location: DC area Posts: 110 Thanks: 33 Thanked 17 Times in 11 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	No one? __________________ '13 FR-S - Ultramarine manual (GONE) '98.5 Contour SVT - modded (and threw rod with buyer) '01 Camry 5S-FE (wife's old car) '11 Odyssey EX-L - familymobile and hauler - food-encrusted carpets and other appropriate features

10-10-2012, 01:01 AM	#4
Flat Black VW Senior Member Join Date: Jun 2012 Drives: 2013 Subaru BRZ Location: NOVA Posts: 894 Thanks: 227 Thanked 343 Times in 202 Posts Mentioned: 8 Post(s) Tagged: 1 Thread(s)	Carlos at Stohlman is the man. I do some work with Stohlman and have been sending subie owners to Carlos long before I had a Subaru of my own. __________________ Build Thread: http://www.ft86club.com/forums/showthread.php?t=43355

10-30-2012, 08:55 PM	#6
Sargy Long Distance Driver Join Date: Aug 2012 Drives: 2013 Scion FR-S Location: Northern VA Posts: 779 Thanks: 565 Thanked 312 Times in 207 Posts Mentioned: 43 Post(s) Tagged: 3 Thread(s)	I gave up, going to Lustine in woodbrige this time, since their shop area is soooo cleaaaannnn plus Im friends with a few techs there. __________________ My TRD transformation build: http://www.ft86club.com/forums/showthread.php?t=38648

10-31-2012, 11:23 PM	#8
sastexan Senior Member Join Date: Apr 2012 Drives: '13 FR-S Ultramarine manual Location: DC area Posts: 110 Thanks: 33 Thanked 17 Times in 11 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I ended up going on Monday (yes, right before the hurricane) and dealt with Aria Moshrefi - nice guy, seems very knowledgeable about the car. We discussed the idle dip issue (he has another customer who had the issue and needed ECU reflash and camshaft timing gear) and the fuel pump issue (also aware from his own customers and those handled by other service advisers). He did not question my first oil change at 3300 miles (7 months from build date though) and charged it through to Scion as part of the complimentary package. After one experience, I feel comfortable recommending him. They are very convenient to my office so I hope they keep it up! __________________ '13 FR-S - Ultramarine manual (GONE) '98.5 Contour SVT - modded (and threw rod with buyer) '01 Camry 5S-FE (wife's old car) '11 Odyssey EX-L - familymobile and hauler - food-encrusted carpets and other appropriate features

10-09-2012, 10:09 AM	#3
GMU-BRZ Senior Member Join Date: Feb 2012 Drives: 2013 Subaru Impreza Sport Location: Fairfax, VA Posts: 279 Thanks: 103 Thanked 122 Times in 32 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	Take it to Stohlman Subaru, Carlos is good. It is a Subaru after all.

10-30-2012, 07:07 PM	#5
IloveBaldEagles Junior Member Join Date: Oct 2012 Drives: Gray. Location: VA.gina Posts: 1,937 Thanks: 3,620 Thanked 2,086 Times in 995 Posts Mentioned: 67 Post(s) Tagged: 1 Thread(s)	I know a service adviser at Koons Tysons with the name of Frank Lewis. Hes good people. Not sure about the team he works with there though.

11-02-2012, 12:00 PM	#9
nataku Negative Mass Join Date: May 2012 Drives: Orange Metallic AVO Turbo GT86 6MT Location: Arlington VA Posts: 702 Thanks: 272 Thanked 346 Times in 201 Posts Mentioned: 56 Post(s) Tagged: 1 Thread(s)	I bought my car from Koons Tysons and have already taken it in for the first oil change around 5k. I also brought them the TSB's for taillight condensation and crickets and they ordered the parts after a quick checkup. No problems with them so far, sorry I didn't see this post until after you went ahead to them anyway.

11-02-2012, 08:45 PM	#10
seannyice81 Member Join Date: Jun 2012 Drives: 2013 Asphalt FR-S Location: Mid-Atlantic, USA Posts: 74 Thanks: 8 Thanked 5 Times in 5 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I like taking my cars to Bill Page in Annandale. The parts and service employees know me. Every time I've had one of my cars there, they've always done great work. Long story-short, I trust them. The building is looking a little dated, but my understanding is that they're to start work on a new one within a year.

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