How long does it take to get a vehicle order number? - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

edwardl · 06-16-2018, 11:07 AM

I put in an order at the local Subaru dealer for a 2018 BRZ last Saturday. I still haven't received a Subaru confirmation email with a vehicle order number or date of delivery yet. I called the dealer 2 days ago to make sure they had my email as I wasn't sure if I gave it to them and the salesman told me they are still waiting for information from the factory then they would email me.

Does it usually take this long? A person I talked to on reddit said they got theirs the same day which is why I'm concerned.

Brink · 06-16-2018, 11:43 AM

I don't know what's normal, but when I ordered mine the salesperson was able to give me a VON the same day the order was placed.

edwardl · 06-16-2018, 02:14 PM

Thanks for the reply. I called the dealer for a second time and was given a vehicle order number but no arrival estimate and I still haven't received an email.

Geese1 · 06-16-2018, 09:30 PM

Make sure they got your email correct. My dealer typed my email in wrong, and even though they went back and corrected it right away, it was too late. If they get it wrong initially, that's it; you won't get any emails regarding order status from Subaru. For some reason, once it's first put in their system, that's what they go by. Not sure why they can't correct it, but I ended up having to call Subaru customer service or my salesperson every few weeks to check and see if there were any updates.

By the way, at least with mine, there weren't any changes for weeks. Once a VIN was finally assigned though (which took somewhere between 6-8 weeks), then things started moving very rapidly. Went from nothing to full speed in almost no time. All in all, it took me about 10 weeks from the order initially going in the system to the car arriving at the dealership.

spike021 · 06-16-2018, 09:33 PM

VON from the sales person the day I ordered.

As far as email, my sales person just entered his email IIRC, and then I'd email him for updates. No big deal.

Veloist · 06-19-2018, 01:07 PM

VONs are instantly generated when an order is submitted.

Tcoat · 06-19-2018, 01:11 PM

Quote:

Originally Posted by Veloist

VONs are instantly generated when an order is submitted.

Are orders for 18s even still open?

Veloist · 06-19-2018, 02:00 PM

Quote:

Originally Posted by Tcoat

Are orders for 18s even still open?

Yeah! We just ordered one on Sunday. Orders for 18s opened late November so it’ll be a while before they close orders.

atomicalex · 06-19-2018, 02:11 PM

Check your spam folder. Mine was there for a week before I found it.

FRSBRZGT86FAN · 06-21-2018, 11:09 PM

Wow, that's actually really cool 2018s can still be ordered. Did dealers add any extra fee for ordering or is it just placing a deposit down that's involved?

edwardl · 06-21-2018, 11:35 PM

Quote:

Originally Posted by FRSBRZGT86FAN

Wow, that's actually really cool 2018s can still be ordered. Did dealers add any extra fee for ordering or is it just placing a deposit down that's involved?

We discussed how much it would cost out the door after taxes and fees and all that. (It came to $29,770 for a limited with performance package) and I placed a $1000 deposit and went home.

I still have not received an email after confirming they had my correct email address, but the sales manager gave me my order # (which was a 5 digit number I hope it's correct) and said the factory accepted the order on June 12th.

FRSBRZGT86FAN · 06-21-2018, 11:37 PM

Quote:

Originally Posted by edwardl

We discussed how much it would cost out the door after taxes and fees and all that. (It came to $29,770 for a limited with performance package) and I placed a $1000 deposit and went home.

I still have not received an email after confirming they had my correct email address, but the sales manager gave me my order # (which was a 5 digit number I hope it's correct) and said the factory accepted the order on June 12th.

The fact that your in NJ makes it even better, back when I bought my FR-S in 2015 the toyota dealership legitimately said theres no way to order 2016s or 2015s and they get what they get. So I simply bought an auto off there lot.

I think if I sell this one and get another I'll for sure spend more time to find a dealer that will take an order.

edwardl · 06-22-2018, 01:21 AM

Quote:

Originally Posted by FRSBRZGT86FAN

The fact that your in NJ makes it even better, back when I bought my FR-S in 2015 the toyota dealership legitimately said theres no way to order 2016s or 2015s and they get what they get. So I simply bought an auto off there lot.

I think if I sell this one and get another I'll for sure spend more time to find a dealer that will take an order.

They had a '17 premium and a 18 tS on the lot but didn't pressure me at all to try to buy them. I even mentioned another dealer had the exact car I wanted but it was sitting on the lot for at least a month so I wanted to order one instead and they didn't try to convince me otherwise at all.

06-16-2018, 11:07 AM	#1
edwardl Senior Member Join Date: Jun 2018 Drives: 2018 BRZ Location: New Jersey Posts: 117 Thanks: 2 Thanked 49 Times in 25 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	How long does it take to get a vehicle order number? I put in an order at the local Subaru dealer for a 2018 BRZ last Saturday. I still haven't received a Subaru confirmation email with a vehicle order number or date of delivery yet. I called the dealer 2 days ago to make sure they had my email as I wasn't sure if I gave it to them and the salesman told me they are still waiting for information from the factory then they would email me. Does it usually take this long? A person I talked to on reddit said they got theirs the same day which is why I'm concerned.

06-19-2018, 01:07 PM	#6
Veloist Senior Member Join Date: Mar 2012 Drives: ‘93 MR2, ‘22 GR86, ‘23 GR Corolla Location: N. California Posts: 1,525 Thanks: 700 Thanked 1,714 Times in 668 Posts Mentioned: 75 Post(s) Tagged: 0 Thread(s)	VONs are instantly generated when an order is submitted. __________________ SPECIAL EDITION VIN LISTS: Series.Blue/ Series.HyperBlue/ Series.Yellow/ 2018 tS / 50th Anniversary/ Series.Gray/ 2020 tS

06-19-2018, 02:11 PM	#9
atomicalex Senior Member Join Date: Apr 2018 Drives: 2018 BRZ Limited Perf Pack Location: Outside of Detroit Posts: 191 Thanks: 244 Thanked 159 Times in 70 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Check your spam folder. Mine was there for a week before I found it. __________________ www.atomicalex.com 2018 BRZ Limited Perf Pack 6MT, a couple of motorcycles, and a stick shift station wagon

06-21-2018, 11:09 PM	#10
FRSBRZGT86FAN Senior Member Join Date: Jun 2013 Drives: 2023 GR SUPRA,15 FR-S (SOLD) Location: Philadelphia, PA Posts: 4,234 Thanks: 3,087 Thanked 2,101 Times in 1,397 Posts Mentioned: 31 Post(s) Tagged: 2 Thread(s)	Wow, that's actually really cool 2018s can still be ordered. Did dealers add any extra fee for ordering or is it just placing a deposit down that's involved? __________________ SOLDOFT Stage 2 UEL E85/Nameless Performance 3 inch axleback with 5 inch mufflers/ TRD CAI / CNT UEL/ Cusco Strut BAR & LHD Brake Stop / "JDM" Toyota Badges / WinJet JDM headlights - DRL MOD from fteightysix.com - 5000K Diode Dynamics HID kit / Diode Dynamics LED interior Lights and sidemarker bulbs / JDM Clear Sidemarkers / Diode Dynamics LED switchbacks/ OLM LED rear turn signals / Tap Turn RelaySOLD

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06-16-2018, 11:43 AM	#2
Brink Senior Member Join Date: Apr 2017 Drives: 2017 BRZ Location: CA Posts: 662 Thanks: 200 Thanked 392 Times in 236 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	I don't know what's normal, but when I ordered mine the salesperson was able to give me a VON the same day the order was placed.

06-16-2018, 02:14 PM	#3
edwardl Senior Member Join Date: Jun 2018 Drives: 2018 BRZ Location: New Jersey Posts: 117 Thanks: 2 Thanked 49 Times in 25 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Thanks for the reply. I called the dealer for a second time and was given a vehicle order number but no arrival estimate and I still haven't received an email.

06-16-2018, 09:30 PM	#4
Geese1 Member Join Date: Nov 2017 Drives: 2018 BRZ w/ PP - WRB Location: Northwest PA Posts: 76 Thanks: 114 Thanked 39 Times in 28 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Make sure they got your email correct. My dealer typed my email in wrong, and even though they went back and corrected it right away, it was too late. If they get it wrong initially, that's it; you won't get any emails regarding order status from Subaru. For some reason, once it's first put in their system, that's what they go by. Not sure why they can't correct it, but I ended up having to call Subaru customer service or my salesperson every few weeks to check and see if there were any updates. By the way, at least with mine, there weren't any changes for weeks. Once a VIN was finally assigned though (which took somewhere between 6-8 weeks), then things started moving very rapidly. Went from nothing to full speed in almost no time. All in all, it took me about 10 weeks from the order initially going in the system to the car arriving at the dealership.

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