RS 2.0 peeling rims with a positive outcome. - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

michaelchatten · 03-16-2017, 07:35 PM

So to try and keep this short, I had a total of 3 rims peeling on my RS 2.0 after 5 months of buying the car new. They were replaced under warranty. A few months later all 4 started to peel.

I contacted Toyota Customer Service and started a case. I asked since there is an obvious flaw in the paint process if they would work with me. I asked since the stock rims are $400 and the TRD 18" rims are $250 if they would replace my rims the them and put a set of tires on the rims since they are 18's. this would come out to about the same $400 per wheel as just replacing my rims.

Well after about 2 months of working with Toyota and the dealership, they agreed to do this. Since this was not normal warranty work, the did this as a "Good Faith Customer Service". I had to pay up front and then Toyota will reimburse me up to $1900.

Since it was done this way I got the new TRD 18" rims with new tires and I got to keep my stock rims and tires too!!

Toyota made a forever loyal customer. I was always kind and professional as were they. Awesome service!!

humfrz · 03-16-2017, 08:59 PM

hmmmm.......I haven't heard of peeling rims on stock FR-S before this.

Were you cleaning them with a sand blaster .... ?? (just kidding).

Glad you were taken care of.

humfrz

Lantana frs · 03-16-2017, 09:36 PM

Sometimes being respectful has its rewards.

funwheeldrive · 03-16-2017, 09:47 PM

It's interesting, RS 2.0 owners also report their rear spoilers coming off due to cheap double sided tape.

Quality control for the car seems pretty rushed.

Khánh · 03-16-2017, 09:55 PM

thats awesome! pix?

michaelchatten · 03-16-2017, 10:24 PM

Quote:

Originally Posted by humfrz

hmmmm.......I haven't heard of peeling rims on stock FR-S before this.

Were you cleaning them with a sand blaster .... ?? (just kidding).

Glad you were taken care of.

humfrz

These are not the normal stock rims. These are the rims on the RS 2.0 seems to be a common relatively common tissue with them.

michaelchatten · 03-16-2017, 10:25 PM

Quote:

Originally Posted by funwheeldrive

It's interesting, RS 2.0 owners also report their rear spoilers coming off due to cheap double sided tape.

Quality control for the car seems pretty rushed.

I had that issue too. Had it fixed. Not a big deal.

michaelchatten · 03-16-2017, 10:26 PM

Quote:

Originally Posted by Khánh

thats awesome! pix?

Hate to admit it but don't know how to post pics on here. Never really took the time to learn. I have posted them on the RS 2.0 Facebook group though.

Tcoat · 03-16-2017, 10:53 PM

Quote:

Originally Posted by funwheeldrive

It's interesting, RS 2.0 owners also report their rear spoilers coming off due to cheap double sided tape.

Quality control for the car seems pretty rushed.

If the same as the RS1 all the aero and wheels were installed at port after they got here.

Cole · 03-16-2017, 11:11 PM

Quote:

Originally Posted by Tcoat

If the same as the RS1 all the aero and wheels were installed at port after they got here.

Fairly certain that's the case.

humfrz · 03-17-2017, 12:26 AM

Quote:

Originally Posted by michaelchatten

These are not the normal stock rims. These are the rims on the RS 2.0 seems to be a common relatively common tissue with them.

Thanks for the clarification.

Oh, I hope the forum grammar/spelling Nazis don't get ahold of your post ......

But, I knew what you meant ...... I went to a small country school also .....

humfrz

funwheeldrive · 03-17-2017, 02:01 AM

Quote:

Originally Posted by Tcoat

If the same as the RS1 all the aero and wheels were installed at port after they got here.

That's what I figured. Not the same JDM quality.

Ultramaroon · 03-17-2017, 03:16 AM

Quote:

Originally Posted by humfrz

Thanks for the clarification.

Oh, I hope the forum grammar/spelling Nazis don't get ahold of your post ......

Too late.

Quote:

Originally Posted by michaelchatten

These are not the normal stock rims. These are the rims on the RS 2.0 seems to be a common relatively common tissue with them.

Spec C Wannabe · 03-17-2017, 05:27 AM

Quote:

Originally Posted by michaelchatten

So to try and keep this short, I had a total of 3 rims peeling on my RS 2.0 after 5 months of buying the car new. They were replaced under warranty. A few months later all 4 started to peel.

I contacted Toyota Customer Service and started a case. I asked since there is an obvious flaw in the paint process if they would work with me. I asked since the stock rims are $400 and the TRD 18" rims are $250 if they would replace my rims the them and put a set of tires on the rims since they are 18's. this would come out to about the same $400 per wheel as just replacing my rims.

Well after about 2 months of working with Toyota and the dealership, they agreed to do this. Since this was not normal warranty work, the did this as a "Good Faith Customer Service". I had to pay up front and then Toyota will reimburse me up to $1900.

Since it was done this way I got the new TRD 18" rims with new tires and I got to keep my stock rims and tires too!!

Toyota made a forever loyal customer. I was always kind and professional as were they. Awesome service!!

I have read that sentence like 10 times but I am struggling with understanding what was the deal the OP has made with the dealer.

Can someone help explain?

03-16-2017, 07:35 PM	#1
michaelchatten Member Join Date: May 2016 Drives: 2016 FR-S RS 2.0 Location: TN Posts: 76 Thanks: 6 Thanked 53 Times in 22 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	RS 2.0 peeling rims with a positive outcome. So to try and keep this short, I had a total of 3 rims peeling on my RS 2.0 after 5 months of buying the car new. They were replaced under warranty. A few months later all 4 started to peel. I contacted Toyota Customer Service and started a case. I asked since there is an obvious flaw in the paint process if they would work with me. I asked since the stock rims are $400 and the TRD 18" rims are $250 if they would replace my rims the them and put a set of tires on the rims since they are 18's. this would come out to about the same $400 per wheel as just replacing my rims. Well after about 2 months of working with Toyota and the dealership, they agreed to do this. Since this was not normal warranty work, the did this as a "Good Faith Customer Service". I had to pay up front and then Toyota will reimburse me up to $1900. Since it was done this way I got the new TRD 18" rims with new tires and I got to keep my stock rims and tires too!! Toyota made a forever loyal customer. I was always kind and professional as were they. Awesome service!!

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03-16-2017, 08:59 PM	#2
humfrz Senior Member Join Date: May 2013 Drives: 2013 FR-S, white, MT Location: Puyallup, WA Posts: 30,432 Thanks: 29,826 Thanked 32,845 Times in 16,844 Posts Mentioned: 715 Post(s) Tagged: 2 Thread(s)	hmmmm.......I haven't heard of peeling rims on stock FR-S before this. Were you cleaning them with a sand blaster .... ?? (just kidding). Glad you were taken care of. humfrz

03-16-2017, 09:36 PM	#3
Lantana frs Senior Member Join Date: Jun 2016 Drives: 13 frs red Location: Lantana fl Posts: 448 Thanks: 51 Thanked 198 Times in 115 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Sometimes being respectful has its rewards.

03-16-2017, 09:47 PM	#4
funwheeldrive Senior Member Join Date: Jan 2014 Drives: BANNED FOR TELLING THE TRUTH Location: MODS ARE ON A POWER TRIP Posts: 3,447 Thanks: 7,830 Thanked 3,022 Times in 1,409 Posts Mentioned: 38 Post(s) Tagged: 1 Thread(s)	It's interesting, RS 2.0 owners also report their rear spoilers coming off due to cheap double sided tape. Quality control for the car seems pretty rushed.

03-16-2017, 09:55 PM	#5
Khánh Senior Member Join Date: Nov 2012 Drives: sc00ter Location: 805 818 Posts: 568 Thanks: 76 Thanked 139 Times in 115 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	thats awesome! pix?

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