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-   -   RS 2.0 peeling rims with a positive outcome. (https://www.ft86club.com/forums/showthread.php?t=116601)

michaelchatten 03-16-2017 07:35 PM

RS 2.0 peeling rims with a positive outcome.
 
So to try and keep this short, I had a total of 3 rims peeling on my RS 2.0 after 5 months of buying the car new. They were replaced under warranty. A few months later all 4 started to peel.

I contacted Toyota Customer Service and started a case. I asked since there is an obvious flaw in the paint process if they would work with me. I asked since the stock rims are $400 and the TRD 18" rims are $250 if they would replace my rims the them and put a set of tires on the rims since they are 18's. this would come out to about the same $400 per wheel as just replacing my rims.

Well after about 2 months of working with Toyota and the dealership, they agreed to do this. Since this was not normal warranty work, the did this as a "Good Faith Customer Service". I had to pay up front and then Toyota will reimburse me up to $1900.

Since it was done this way I got the new TRD 18" rims with new tires and I got to keep my stock rims and tires too!!

Toyota made a forever loyal customer. I was always kind and professional as were they. Awesome service!!

humfrz 03-16-2017 08:59 PM

hmmmm.......I haven't heard of peeling rims on stock FR-S before this.

Were you cleaning them with a sand blaster .... ?? (just kidding).

Glad you were taken care of.


humfrz

Lantana frs 03-16-2017 09:36 PM

Sometimes being respectful has its rewards.

funwheeldrive 03-16-2017 09:47 PM

It's interesting, RS 2.0 owners also report their rear spoilers coming off due to cheap double sided tape.

Quality control for the car seems pretty rushed.

Khánh 03-16-2017 09:55 PM

thats awesome! pix?

michaelchatten 03-16-2017 10:24 PM

Quote:

Originally Posted by humfrz (Post 2873696)
hmmmm.......I haven't heard of peeling rims on stock FR-S before this.

Were you cleaning them with a sand blaster .... ?? (just kidding).

Glad you were taken care of.


humfrz

These are not the normal stock rims. These are the rims on the RS 2.0 seems to be a common relatively common tissue with them.

michaelchatten 03-16-2017 10:25 PM

Quote:

Originally Posted by funwheeldrive (Post 2873733)
It's interesting, RS 2.0 owners also report their rear spoilers coming off due to cheap double sided tape.

Quality control for the car seems pretty rushed.

I had that issue too. Had it fixed. Not a big deal.

michaelchatten 03-16-2017 10:26 PM

Quote:

Originally Posted by Khánh (Post 2873746)
thats awesome! pix?

Hate to admit it but don't know how to post pics on here. Never really took the time to learn. I have posted them on the RS 2.0 Facebook group though.

Tcoat 03-16-2017 10:53 PM

Quote:

Originally Posted by funwheeldrive (Post 2873733)
It's interesting, RS 2.0 owners also report their rear spoilers coming off due to cheap double sided tape.

Quality control for the car seems pretty rushed.

If the same as the RS1 all the aero and wheels were installed at port after they got here.

Cole 03-16-2017 11:11 PM

Quote:

Originally Posted by Tcoat (Post 2873796)
If the same as the RS1 all the aero and wheels were installed at port after they got here.

Fairly certain that's the case.

humfrz 03-17-2017 12:26 AM

Quote:

Originally Posted by michaelchatten (Post 2873777)
These are not the normal stock rims. These are the rims on the RS 2.0 seems to be a common relatively common tissue with them.

Thanks for the clarification.

Oh, I hope the forum grammar/spelling Nazis don't get ahold of your post ......:eyebulge:

But, I knew what you meant ...... I went to a small country school also .....;)


humfrz

funwheeldrive 03-17-2017 02:01 AM

Quote:

Originally Posted by Tcoat (Post 2873796)
If the same as the RS1 all the aero and wheels were installed at port after they got here.

That's what I figured. Not the same JDM quality.

Ultramaroon 03-17-2017 03:16 AM

Quote:

Originally Posted by humfrz (Post 2873857)
Thanks for the clarification.

Oh, I hope the forum grammar/spelling Nazis don't get ahold of your post ......:eyebulge:

Too late.

Quote:

Originally Posted by michaelchatten (Post 2873777)
These are not the normal stock rims. These are the rims on the RS 2.0 seems to be a common relatively common tissue with them.

http://www.ft86club.com/forums/pictu...pictureid=8447

Spec C Wannabe 03-17-2017 05:27 AM

Quote:

Originally Posted by michaelchatten (Post 2873658)
So to try and keep this short, I had a total of 3 rims peeling on my RS 2.0 after 5 months of buying the car new. They were replaced under warranty. A few months later all 4 started to peel.

I contacted Toyota Customer Service and started a case. I asked since there is an obvious flaw in the paint process if they would work with me. I asked since the stock rims are $400 and the TRD 18" rims are $250 if they would replace my rims the them and put a set of tires on the rims since they are 18's. this would come out to about the same $400 per wheel as just replacing my rims.

Well after about 2 months of working with Toyota and the dealership, they agreed to do this. Since this was not normal warranty work, the did this as a "Good Faith Customer Service". I had to pay up front and then Toyota will reimburse me up to $1900.

Since it was done this way I got the new TRD 18" rims with new tires and I got to keep my stock rims and tires too!!

Toyota made a forever loyal customer. I was always kind and professional as were they. Awesome service!!


I have read that sentence like 10 times but I am struggling with understanding what was the deal the OP has made with the dealer.


Can someone help explain?


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