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#365 | |
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Senior Member
Join Date: Feb 2012
Drives: 2013 DGM Subaru BRZ (Subie #9)
Location: ATL, US
Posts: 2,667
Thanks: 123
Thanked 861 Times in 552 Posts
Mentioned: 32 Post(s)
Tagged: 0 Thread(s)
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#366 |
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Senior Member
Join Date: Mar 2012
Drives: t
Location: United States
Posts: 446
Thanks: 14
Thanked 56 Times in 36 Posts
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
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anyone have the TSB they can post up? I'd like to read it..
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#367 | ||
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Banned
Join Date: Aug 2012
Drives: 86
Location: Arizona, sometimes PA.
Posts: 9
Thanks: 0
Thanked 1 Time in 1 Post
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
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Id take the post below vvvv to heart. :wink: Quote:
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#368 | |
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Senior Member
Join Date: Aug 2012
Drives: '12 370Z Monterey Blue
Location: Washington
Posts: 230
Thanks: 120
Thanked 60 Times in 42 Posts
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
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I don't think there's anything emotional about expecting a car that's been in development for 5 years to work properly, especially after how much it was hyped and reviewed. That's just being fair to your customers. Of course every car has issues first year. I've had a first year production car in the past, my friends do now, and none of us had to have this many components replaced internally. Sounds more like you are the one emotionally attached to the romanticized "hachi-roku" ideal. |
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| The Following 2 Users Say Thank You to alrashwa For This Useful Post: | eurospeed (08-30-2012), irxproductions (08-30-2012) |
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#369 |
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Senior Member
Join Date: Aug 2012
Drives: BRZ
Location: SoCal
Posts: 157
Thanks: 29
Thanked 71 Times in 41 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
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Wow! You don't have your car hand washed? I admire your courage sir.
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#370 | |
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Member
Join Date: Aug 2012
Drives: Whiteout FR-S
Location: Inland Empire, CA
Posts: 59
Thanks: 7
Thanked 18 Times in 9 Posts
Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
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#371 |
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Senior Member
Join Date: Aug 2012
Drives: 2013 FR-S Ultramarine
Location: Temecula, CA
Posts: 959
Thanks: 288
Thanked 560 Times in 269 Posts
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
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Bought mine last night, the day it arrived at the dealership. Drove it home ~90 miles (100 miles on it now, 10 when I got it) and got a CEL and traction control light this morning.
Taking it in at 12 to get things started... Sigh. I traded in my old car because it was getting long in the tooth and some of the maintenance things I was going to have to do were going to cost more than I wanted to put into it and the lack of warranty meant I would be stranded during repairs. no bueno. Guess the consolation at this point is that A. it gets taken care of for free and B. I get a free rental. Hoping for a resolution soon. I don't even have a guarantee that mine has this issue, but I did notice a couple low idle moments last night but didn't think anything of it. Nathan |
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#372 | |
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Senior Member
Join Date: Jun 2012
Drives: 2013 BRZ Limited 6MT WR Blue Pearl
Location: San Diego
Posts: 147
Thanks: 27
Thanked 90 Times in 47 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
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Anyway, it's now 3:00p their time, and I haven't gotten a call yet. It really, really bugs me when people say they'll call and then they don't. Am I being impatient? Maybe. But the alternative is letting this slip YET ANOTHER day. Even if there isn't an update yet, you said you would call, so follow through and just tell me there isn't an update. Thus the feeling that I need to micromanage these yahoos... I need to start billing for my time.
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2013 BRZ Limited 6MT WR Blue Pearl
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#373 | |
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Senior Member
Join Date: Aug 2012
Drives: 86
Location: US
Posts: 686
Thanks: 377
Thanked 303 Times in 181 Posts
Mentioned: 27 Post(s)
Tagged: 1 Thread(s)
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I'm at ~300miles now, and haven't had any issues (hope it stays that way). |
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#374 |
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Senior Member
Join Date: Aug 2012
Drives: 2013 FR-S Ultramarine
Location: Temecula, CA
Posts: 959
Thanks: 288
Thanked 560 Times in 269 Posts
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
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I think I've already seen you around, but while I was still driving my 1999 Impreza L wagon.
![]() I bought it at Penske Toyota/Scion in Rancho Santa Margarita. Closest dealer that had an ultramarine with a manual and not a ton of dealer options added. All it has is an upgraded alarm which I'm okay with. They were awesome to work with and knocked off a good chunk of the alarm price for me as well as the $1k paint/interior protection. I'm having it serviced locally, I've heard mixed things so far. I just don't want to drive it a large number of miles for service if there's a real issue. Nathan |
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#375 |
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Senior Member
Join Date: Jun 2012
Drives: 2013 BRZ Limited 6MT WR Blue Pearl
Location: San Diego
Posts: 147
Thanks: 27
Thanked 90 Times in 47 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
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Well, apparently the main office suffered a utility strike nearby and didn't have phone service until just now. It happens.
Anyway, "week of 9/10" is when the ECU will ship from Japan. Which, with my luck thusfar, means 9/14, and maybe it gets here 9/18. I thanked my CSR and asked for his boss to call me, so hopefully I find myself at yet another tier of customer service tomorrow AM. One thing I really haven't developed a good sense for is what level of empowerment the customer service folks actually have to resolve my issue...it sure doesn't feel like much. I wonder how they track outstanding cases and choose what to spend time on. With the number of things they've tried at this point and their continued inability to resolve the issue, shouldn't my case be more interesting? Why do I keep needing to fight for attention? Crummy. Hopefully tomorrow will be better.
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2013 BRZ Limited 6MT WR Blue Pearl
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#376 | |
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Senior Member
Join Date: Aug 2012
Drives: 86
Location: US
Posts: 686
Thanks: 377
Thanked 303 Times in 181 Posts
Mentioned: 27 Post(s)
Tagged: 1 Thread(s)
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Quote:
Gary |
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#377 | |
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Senior Member
Join Date: Aug 2012
Drives: 2013 FR-S Ultramarine
Location: Temecula, CA
Posts: 959
Thanks: 288
Thanked 560 Times in 269 Posts
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
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I worked with Amir. He was great, really advocated for me with the manager to get the price down as much as possible. ![]() When I get my car back we'll have to go for a drive sometime. Nathan |
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#378 | |
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Senior Member
Join Date: Aug 2012
Drives: 86
Location: US
Posts: 686
Thanks: 377
Thanked 303 Times in 181 Posts
Mentioned: 27 Post(s)
Tagged: 1 Thread(s)
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Anyway, good to hear you picked it up. We'll have to do a run through Rice and Rainbow Canyon sometime (quick 20min loop). I'll shoot you a PM with my information. FYI...I just picked up my FR-S last weekend as well! |
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