Looking for a good deal(er) in Ontario

[Guru Woodman]

Originally Posted by Kazuya

Yup, that's around the price I haggled at with accessories. Throw it at the manager, sales can't do shit for this kind of negotiating.

Otr msrp is about 35500+

I did a build and price on Subaru.ca and it ended up being 34890. Is something not included there?

click for QUOTE

Originally Posted by SLVRSRFR

I am a sales rep at a Kia dealership.

You will have to deal with a sales rep (as most managers won't take customers directly), but he will have to involve his manager, as sales reps have zero power to make decisions for pricing, at least at 99% of dealerships out there.

Not true about the cash buyer having deeper discounts available to them though; cash used to be king at car dealerships. Now, dealerships actually prefer if you finance, because they get a kick-back from the bank for organizing financing through them.

CarCostCanada and Unhaggle are not words that most dealerships like to hear (obviously because it eliminates potential profit), but a deal is a deal. Those tools are there for people who find it worth-while; you have to pay to sign up, but it could potentially save you a bit of money, so probably worth it in the end to you as the consumer.

You know, I have an automotive background too and used to be a sales rep for BMW and Daihatsu (long long ago) and you might think it is helpful because I have had a behind the scene knowledge.
But it is also a problem because I know how it is for the sales rep to be caught between a prospect and a manager. I know how frustrating his job is. If feel for him and I don't want to be that 'know-it-all' a$^hole customer I used to deal with when I was young.
My wife even warned me yesterday before entering the dealership that I should take it easy with my car knowledge. She didn't want the sale rep to have to take an exam. He did okay though and even knew something about the car that I didn't

[roddy]

The dealership in Belleville always seems to have a couple of BRZs around. I can't speak for their sales dept as I have an FR-S, but I do deal with them for some of my parts, and the parts guy is great. Pretty small dealership.

[Wafflejuice]

Originally Posted by Guru Woodman

Perfect!

Is there anybody here that has used sites like CarCostCanada or Unhaggle and the like. I's like to know what the best deal is I could get and I wonder how much $ the dealer has to play with

My situation would be that I pay cash and I have no trade in.

Usually $1000-$1500 on the car for the newest model year.

Cash wouldn't have a difference in price, at least not when I bought mine.

I paid $36500 otd for an Aozora.

[Kazuya]

Originally Posted by Guru Woodman

I did a build and price on Subaru.ca and it ended up being 34890. Is something not included there?

click for QUOTE




You know, I have an automotive background too and used to be a sales rep for BMW and Daihatsu (long long ago) and you might think it is helpful because I have had a behind the scene knowledge.
But it is also a problem because I know how it is for the sales rep to be caught between a prospect and a manager. I know how frustrating his job is. If feel for him and I don't want to be that 'know-it-all' a$^hole customer I used to deal with when I was young.
My wife even warned me yesterday before entering the dealership that I should take it easy with my car knowledge. She didn't want the sale rep to have to take an exam. He did okay though and even knew something about the car that I didn't

uhh AC fee, admin fee and other random hundred dollar fee they throw at you plus tax to earn more commission.

[Guru Woodman]

Originally Posted by Kazuya

uhh AC fee, admin fee and other random hundred dollar fee they throw at you plus tax to earn more commission.

Aren't those fees included in the quote?
See, thats what I hate about these things. random fees etc.. I am sure they do this just to confuse me.

[Kazuya]

Originally Posted by Guru Woodman

Aren't those fees included in the quote?
See, thats what I hate about these things. random fees etc.. I am sure they do this just to confuse me.

quotes from website are what manufact suggest, at the dealer, they can add whatever the hell they want.

When people say read the fine print, they god damn mean it.

And those fees can be argued off or deducted like admin $300 down to 100 or free

[HeadBanger]

Originally Posted by Guru Woodman

Great, thanks for the input. That's the info I need.
Okay, so Ogilvie's is out. If you care to elaborate, please do.

This happened in May, so I don't remember 100% every detail anymore, and this is kind of long and ridiculous.

As I said before I work in a dealership. This is my first experience in the car business, so I'm not sure how we operate compared to other places. However, my dealership bends over backwards to suck itself off to make a customer happy. We do stupid things in order to make a deal.

ANYWAYS

I had a little bit of trouble during the whole buying process. I wanted to pick the car up on a Thursday. That was my salesman's day off. I found it rather weird that we wouldn't come in for the 30 minutes to sign the paperwork with me. Our sales people often come in on days off if they have appointments for test drives, or to deliver a car. That's fine though, not the end of the world.

I wanted to plastics coating the interior and the exterior to remain on the car during delivery. He refused because if there was a fault with the paint [I]or the interior[I] I couldn't come back and blame them since they wouldn't be able to fix it before delivery. I told him I was going directly to have it detailed after leaving and any imperfection in the paint would be handled. He refused.

This was kind of a big deal to me since I'm a "detailer". It was also a big deal because this is my first new car. I'm young and I work very hard to be in a position where I can afford a brand new fully equipped sports car, and I wanted the car to be perfect. There's nothing I could do, so moving on.

I get the car. I'm 95% happy (I immediately notice scratches in the paint). I drive away satisfied knowing I'm getting the car detailed that weekend and everything will be ok. Since it was a friday I decided I'd head over to the M&M meet in Ottawa. As I'm there I'm admiring my car and notice one of the plastic pieces which covers the hole in the bumper for the tow hook doesn't sit in properly. I'm disappointed because whoever prepped my car should have pointed that out to the salesman to have the problem resolved. Wasn't that bad though because It's a part easily changeable.

Monday at work I took a co-worker for a drive. This is my first passenger in the car. He points out two scratches on the plastics in the interior that were only really visible from the passenger side. Not something that would catch your eye driving. Now I'm very disappointed that I have this brand new $30k car with screwed up interior. I assumed (which in hindsight may have been the incorrect thing to do) that they wouldn't do a damn thing about it. IT was just their luck too that I received the customer satisfaction survey from Subaru that day.

I didn't hide anything. I gave a terrible review.

Salesman contacts me, asks why I din't bring it to his attention.
blah blah blah

Salesman tells me to go in that very night, the sales manager will be there and he will solve my problem with the bumper and interior plastics.

I'd like to point out now that I live an hour away, and I work 7 days per week.

I ask if the manager will be expecting me and he says yes.
Ok. Fine. Guess I'm going to Ottawa.
I arrive and the manager had no clue I was coming, nor who I was. He comes outside with me to inspect the car and tells me there's nothing he can do because he needs a technician to look at the vehicle and solve the problem.

Are you serious? I just time and money to go to Ottawa for absolutely nothing.

I'm pissed.

The next day Subaru sends me an email asking me if I was satisfied with the solution to the problem.
Uhhhhh.
What solution?
They closed the report with headquarters before doing anything. I replied to the email saying nothing was done and I was very dissatisfied.

At this point the general manager of the dealership emails me. Asks what's wrong, and when the best time to contact me by phone. It was a Friday evening when I got the email. Told him to call me Monday between 12-1 since I'd be on lunch.

He actually called me during that time! Finally, things are looking up!
We discuss the issues and what's been going on. Tells me to bring the car in the following evening. They will supply me with a courtesy car, and repair the interior plastics and install the new tow hook cover.
I wanted new plastics though. Not a repair. He agreed that given the situation and how I was treated that was fair.

I bring in my car, get a courtesy car. The following day he phones me and tells me my car is ready to be picked up that evening.
Fantastic!
Go to Ottawa. Get the car. New center console. New tow hook cover. I'm happy and leave, never to return.


I'm sorry this was long. But you wanted me to elaborate lol.
Maybe they aren't that bad of a dealership, and my salesman is just incompetent. Funny side note, I was walking around the exterior of the dealership for about 10 minutes and no sales person came to see me. Walked inside and waited around the show room for another 5 minutes. Nothing. Finally sat in the BRZ in the showroom for about another 5 minutes and the guy finally walked up to me.

After that you may wonder why I chose that dealer to do business with. It was kind of by default. 2014 is the first year of the red BRZ in Canada. When I arrived I saw two red cars. I didn't even know you could get the red in Canada for 2014. One was a Sport Tech. No other dealers in the area had a red sport tech, and I didn't want the car driven around from dealer to dealer.

For the record I paid $29k + taxes.

So ya. Sorry if it's hard to read. Just thinking about the situation makes me mad.
I think I'm going to go drifting or do a burnout now :p

[Guru Woodman]

Wow, what a horror story. Excellent read btw, thanks for the write up.

I am sure you're not the only one with experiences like this. I know I have a few.
A lot of sales reps have no idea how important the purchase is for some and they give the whole automotive business a bad name. That'w why I prefer dealing with a small family owned company even if I end up playing slightly more. They should put effort in the whole experience, not simply providing a means of transportation. I actually went to school for this so I like to think I know lol

[Guru Woodman]

Wow, did I ever have a unpleasant dealer experience yesterday.

I am in the process of selling my current vehicle, a 2006 Lexus LX470. Great vehicle but hardly a drivers car. Anyway, it is listed for $26500 (which is what they sell for) and I have had a few bites which eventually resulted in nothing although I am not totally ruling out one person.

Yesterday I thought it might be a good idea to visit my local Subaru dealer in Kingston and see if they would be willing to trade in my Lexus. They have a 2014 demo and although i'd prefer a 2015 I thought that they might be eager to get rid of the '14.
I was at that dealership a couple of weeks ago and the sales rep was an okay guy so I was looking forward to this experience.
When I got there, 'my' guy was busy with a delivery but there was an older gentleman that was willing to assist me. Fine. So I tell him what I would like to do and he looks like he sees water burning. I notice his expression so I ask him if he prefers not to deal with trade ins, but he says they are more then happy to work out a deal. They have a 'trade in specialist' in another building (the adjacent Hyundai dealer) and he drives my Lexus over to have in appraised and leave me behind. I realize that I would take a bit of a hit what I trade in a vehicle, but I like to pursue all my options before committing to anything. Like I said in one of my previous posts, I am schooled en certified in Automotive management, so I not only know how the game is played, it is also important to me that things are done right.
Anyway, the guy come back, complements me on my vehicle and starts his sales rhetoric. Blah, blah... difficult, blah blah... there are none for sale in Canada (I counted 19), blah blah etc... and then the punch line: the best we can do is between $5000 and $6000 (!!)
They obviously don't want to trade in my vehicle but this is ridiculous. I was totally insulted and told him my 'surprise'. His first reaction was "well don't shoot the messenger'. That's it. I didn't really know what else to say anymore. So I stood up and walked out. He tried to save the situation by telling me that they would make some calls but as far as I am concerned, Subaru Kingston is not getting my business.

[Burrcold]

Doesn't sound a fun visit at all! If you were willing to take a hit on the sale of your Lexus, why not knock a few grand off the sale price privately? If you already have a few bites, pricing it aggressively could result in a pretty quick sale. Then just go to whatever dealer you feel comfortable with (obviously not them).

[Guru Woodman]

No it wasn't. I just hate it when I am not treated seriously, probably just because the sales rep was grumpy having to work on a rainy Saturday. His whole attitude really pissed me off and to be honest, I still am. The whole ordeal leaves a bitter taste and yesterday I was ready to give Subaru the finger. But I am not giving up that easy.

Good point about nocking off some $. I might do that but with having it priced the way it is now I wanted to weave out those dreamers that simply can't afford a vehicle like that. When a serious buyer nocks on my door, I'd be happy to negotiate with him and give him a deal if I feel like it. But I'm not desperate to sell it and would rather keep it then to try and force a sale just because I have the urge to buy a BRZ.

So I am making some new plans. Some might be slightly far fetched, but I want to fantasize and have some fun with the vehicle switch.

One plan is to buy the BRZ privately and as far away as possible. I saw a nice '15 Auzora in Victoria BC. I could fly over and make it into an epic road trip.
Oh well, the hunt goes on.

[Guru Woodman]

Looks like a pretty good deal no?

http://www.autotrader.ca/a/Subaru/BR...a/19_8616290_/

[Burrcold]

Originally Posted by Guru Woodman

Looks like a pretty good deal no?

http://www.autotrader.ca/a/Subaru/BR...a/19_8616290_/

I'm not sure how this guy is figuring a savings of $10k. The MSRP is $33,376 including fees (excluding HST). That's only a savings of about $3k for a car that's been driven by a teenager for 13,000 km's? Meh not such a good deal to me.

[Guru Woodman]

but, but, but they are including the mugs & Subaru picnic blanket. Seems like no brainer to me.

But you are right. I think what they are saying is that they are loosing 10k on the sale. 3k on the car, 4k on tax, round it of and add some goodies I suppose and you have 10k(ish).
13000 young punk km is not appealing either. I not going to consider it anymore. I wouldn't even know if it would be easy to buy out of province.