For those who were compensated, what's the catch?

[spanky4177]

Originally Posted by jasper

I just opened my case today about the dealership fixing my chirp once and refusing to fix it again when it came back. They refused to reflash the ECU or try any fix at all.

Jasper,
Let me know what happens. I recently got my FR-S back from Camelback Toyota/Scion for the same reason (chirping) After 300 miles the chirping is back

[ftc~brz]

they aren't telling everyone the lemon law part....
but they are covering their asses. You waive your rights to any legal actions in the future concerning that particular vehicle.

[Accurate Race Shop]

Originally Posted by spanky4177

Jasper,
Let me know what happens. I recently got my FR-S back from Camelback Toyota/Scion for the same reason (chirping) After 300 miles the chirping is back

Thanks for letting me know about camelback not being able to fix it either I was going to go there but some guy named Jose was not very nice over the phone when I was trying to ask him questions I well let you know what they say and if you want the info on how to do it let me know

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[Gen]

Originally Posted by ftc~brz

they aren't telling everyone the lemon law part....
but they are covering their asses. You waive your rights to any legal actions in the future concerning that particular vehicle.

They'd have to compensate me a lot more than a month's car payment for me to waive ANY future legal action for that particular vehicle.

[ftc~brz]

Originally Posted by Gen

They'd have to compensate me a lot more than a month's car payment for me to waive ANY future legal action for that particular vehicle.

It's messy either way. Trust me no one in here is dumb enough to do that for just one payment, that's why there are disclaimers and release forms

[Le86]

Originally Posted by ftc~brz

they aren't telling everyone the lemon law part....
but they are covering their asses. You waive your rights to any legal actions in the future concerning that particular vehicle.

Maybe I misunderstood. You're basically saying that once your vehicle is fixed, and compensation is agreed upon, they will make you sign a waiver releasing Scion/Subaru of any future legal actions, REGARDLESS of the issue? I certainly hope that's not the case, as I'm supposed to get my car back next Tuesday and by then, it will have been in the shop for exactly 31 days...

[FRSpdDmn]

How are you guys going about elevating your issues and receiving a case manager? I have an unresolved issue that I need to elevate and don't know yet what path to take.
Thanks

[Accurate Race Shop]

Originally Posted by FRSpdDmn

How are you guys going about elevating your issues and receiving a case manager? I have an unresolved issue that I need to elevate and don't know yet what path to take.
Thanks

On the Scion website there is a live chat I used that and they gave me a number to call and they assigned me a case manager

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[travace]

Originally Posted by ftc~brz

^^bingo^^ only people that will even hear the word compensation are people with the CEL issue
There is nothing wrong with calling them in regards to any issue. The more people that report any problem the more likely they will be to tsb or recall if needed.

not true at all. if your car has to spend time in the dealership you can be compensated. i am currently in the final stages of it all and soon will be compensated for my troubles which are DRL's, chirp, tapping noise, rattle under shifter and they scratched my paint.

they calculate how long your car is out of your hands. i will find out what i will be compensated when i fax a car payment to them.

[ftc~brz]

the catch is : you can't discuss your compensation....it's like the rules of fight club

[Accurate Race Shop]

Originally Posted by ftc~brz

the catch is : you can't discuss your compensation....it's like the rules of fight club

They never told me a word about not discussing it. Weird on how they treat this stuff so different person to person

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[whtchocla7e]

Wait, what is this thread even about?

Are they offering compensation for chirp and rattles..? Where I do sign up!

[Accurate Race Shop]

Originally Posted by whtchocla7e

Wait, what is this thread even about?

Are they offering compensation for chirp and rattles..? Where I do sign up!

If you file a complaint with scion USA there is a chance you will be compensated some get free months of payments others their warranty compt others get a gas card or gift card some get nothing it is a case by case basis I guess were not supposed too say what we got but they never told me that when I was compensated.

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[Not4off]

Originally Posted by TurnOne

I'm more concerned about those enticed to keep their cars as opposed to being given new ones. I wonder if they are allowed to pubically announce the details? Do they forego their rights to use 'lemon laws', etc.

The release is related to the specific problem addressed and resolved by the dealer. If the owner was in any way compensated for a particular problem, that would not preclude invoking the "lemon law" for another unrelated issue.