SiriusXm - 4 more months of free Sat radio - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

SXM_Help · 02-19-2013, 11:50 AM

Hi there-

Could you send me an email with your contact information to sxm_help@siriusxm.com, so we can get this set up for you.

Thanks,
SiriusXM Digital Care Team

Quote:

Originally Posted by jimbobrand

I got that letter a few months ago and I still don't have the traffic alerts on my navigation.

SXM_Help · 02-19-2013, 11:51 AM

Hi there-

I apologize for your experience. Could you please send me an email with your contact information to sxm_help@siriusxm.com, so we can help with your subscription and answer any questions you may have.

Thanks,
SiriusXM Digital Care Team

Quote:

Originally Posted by gily25

Their customer service is so messed up...they could not seem to understand the concept of "seasonal car" I wanted them to do 6 months with an automatic 6 month hold but was told I would have to call for the hold and then for reactivation. I just hung up...I'll call them when the car cover comes off and it leaves the garage for a Spring voyage.

SXM_Help · 02-19-2013, 11:52 AM

Hi there-

I'm sorry to hear about your experience. Could you send me an email with your contact information to sxm_help@siriusxm.com so we can help.

Thanks,
SiriusXM Digital Care Team

Quote:

Originally Posted by russv

If you have ever tried to call SiriusXM you get someone from India. After arranging for any changes you are then passed off to someone else to "authorize" the change who tries to upsell. I gave up on SiriusXM.

SXM_Help · 02-19-2013, 12:03 PM

Hi there-

Could you send me an email with your contact information to sxm_help@siriusxm.com, so we can help get this fixed.

Thanks,
SiriusXM Digital Care Team

Ranatsu · 02-19-2013, 12:36 PM

Quote:

Originally Posted by jimbobrand

I got that letter a few months ago and I still don't have the traffic alerts on my navigation.

same

immortal_suby · 02-19-2013, 10:42 PM

The traffic alerts are completely wrong and useless. I'd love to see the model for how they get and apply their information. Google maps on a smartphone is way more accurate than the sirius system.

tripjammer · 02-22-2013, 05:03 PM

The XM traffic works perfect here in San Antonio...

Longhorn248 · 02-25-2013, 08:08 PM

I had my unit replaced just before the initial 3 month trial was up. That was almost five months ago and I haven't received anything from Sirius about a new subscription or trial period.

Oh yeah, I also get traffic alerts when there isn't any traffic.

02-19-2013, 10:42 PM	#20
immortal_suby Senior Member Join Date: Apr 2012 Drives: 2015 BRZ Limited 6MT Location: SC Posts: 113 Thanks: 74 Thanked 31 Times in 22 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	The traffic alerts are completely wrong and useless. I'd love to see the model for how they get and apply their information. Google maps on a smartphone is way more accurate than the sirius system. __________________ 2015 BRZ , 1992 SVX LSL, 2019 ASCENT

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02-19-2013, 12:03 PM	#18
SXM_Help Junior Member Join Date: Jan 2013 Drives: Avalon Location: NY Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Hi there- Could you send me an email with your contact information to sxm_help@siriusxm.com, so we can help get this fixed. Thanks, SiriusXM Digital Care Team

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