Recommended Maintenance

[blunova]

Hey folks,

I'm new here so I apologize if this has been discussed before. Has anyone noticed that the recommended maintenance intervals don't agree between the car's "Warranty and Maintenance Booklet" and the Subaru website?

The Warranty and Maintenance Booklet shows the following intervals:
7500, 15000, 22500, 30000, 37500, 45000, etc.

But mysubaru.com (where you go to schedule services) shows the following:
3750, 7500, 11250, 15000, 18750, 22500

And on top of that, my dealer told me to make sure to get an oil change at 3,000 miles, which isn't listed on either of those lists.

Why is this so complicated? Why doesn't anything agree?

Another thing that bothers me is that if you want to schedule service on the subaru website, you just schedule it based on the miles on the list above... and it doesn't actually tell you what they're going to do to the car. So frustrating!

Will the dealer go ahead and give me a free oil change at 3,000 miles because that's what they told me? Or will they go by the "Warranty and Maintenance" booklet? Or will they go by the website? Surely this shouldn't be so difficult!

[jadewbj]

The dealer wants you to do your oil change at 3000 because they make more money that way. There are also a bunch of "scheduled maintenance's" that are a bunch of bull. For our Lancer they wanted to do a 15,000 mile service, it was like $250.

I asked them if this was required to keep the warranty and they said no. It was just something the "recommend". Check your manual and that is what is required to maintain your warranty.

The 3,000 mile oil change is a thing of the past, cars are now designed to go much longer due to better tech in engines and oils.

Always ask if the service is required by the manufacturer to maintain the warranty or if it is something they just recommend.

[bluesubie]

^+1.
And never ask for the dealer's 3,000, 7,500. etc. mile service. Tell them what you want done (only the items in the maintenance booklet) or they'll charge you for a bunch of add-on's that are not needed.

-Dennis

[whtchocla7e]

Even though the manual recommends 7500 maintenance intervals, I was planning to shorten them to 5000 just to be on the safe side. Are you guys saying this is a waste?

[bluesubie]

Originally Posted by whtchocla7e

Even though the manual recommends 7500 maintenance intervals, I was planning to shorten them to 5000 just to be on the safe side. Are you guys saying this is a waste?

Quite possibly, yes. But a used oil analysis will tell you if the interval is safe or too long.

Some folks use Blackstone, but you get more bang for the buck with Oil Analyzer's Inc.
http://www.blackstone-labs.com/free-test-kits.php
http://oaitesting.com/prices_automotive_fleet.htm

-Dennis

[blunova]

Thanks guys - good info. But no oil change at 3000 miles? I keep hearing that you should do that since metal shavings get in there... is that not true? Are you guys really waiting 7500 miles til the first oil change?

On a related topic - I've never had a car that I've taken to the dealer to get an oil change. Always done it myself. But how can you say no to free oil changes for 2 years? I can't lie, though - I'm quite nervous about someone else working on my baby. If I decide to change my mind and do 'em myself, does that void the warranty? Is the warranty only valid if I come in and let them do it? Otherwise, how do I prove that they've actually been done if something goes wrong?

[bluesubie]

Originally Posted by blunova

Thanks guys - good info. But no oil change at 3000 miles? I keep hearing that you should do that since metal shavings get in there... is that not true? Are you guys really waiting 7500 miles til the first oil change?

On a related topic - I've never had a car that I've taken to the dealer to get an oil change. Always done it myself. But how can you say no to free oil changes for 2 years? I can't lie, though - I'm quite nervous about someone else working on my baby. If I decide to change my mind and do 'em myself, does that void the warranty? Is the warranty only valid if I come in and let them do it? Otherwise, how do I prove that they've actually been done if something goes wrong?

It's the job of the oil filter to catch the metals shavings. Some paranoid people do change the oil at 500 or 1,000 miles. You can do a used oil analysis at 500 miles, 1,000 miles, and 3,000 miles and there would be virtually no change in break-in wear metals.

The oil at the factory has higher levels of molybdenum, zinc, and phosphorus which is why I would leave it in a bit longer. I've seen uoa's on the factory fill at 5,000 miles and 7,500 miles from a WRX and it wasn't anything shocking. If you change your own oil and ever have a warranty claim, your dealer or Subaru of America would ask for copies of the receipts of your oil purchase. You should save those along with adding the info at mysubaru.com.

-Dennis

[Mac1235]

If you are worried about maintenance of a brand new car like this, follow these simple directions and you will be golden. Shortly after the break in period of 1k miles, change the oil. People will argue all day with you whether this is needed or not, but my oil had metal fragments in it from manufacturing and changing your oil after a break in CAN'T hurt your vehicle. The synthetic oil we use is good for 7500 miles and that is when your first free oil change comes up. Depending on your driving style you might want to change it out earlier or wait for it(after your break in change).

Personally I do my own oil changes because this car is easy to do and I trust myself more then the high school kids their hiring in my area.

Now you can wait and change your oil every 7500 miles and things may be great, but it is easy and cheap to change your own a little more frequently and it gives piece of mind. People say it is a waste of time and money, but for 30 bucks I will just change it and ignore all their comments. In the end , do what you feel is best for your car.

[OrbitalEllipses]

Originally Posted by blunova

Thanks guys - good info. But no oil change at 3000 miles? I keep hearing that you should do that since metal shavings get in there... is that not true? Are you guys really waiting 7500 miles til the first oil change?

On a related topic - I've never had a car that I've taken to the dealer to get an oil change. Always done it myself. But how can you say no to free oil changes for 2 years? I can't lie, though - I'm quite nervous about someone else working on my baby. If I decide to change my mind and do 'em myself, does that void the warranty? Is the warranty only valid if I come in and let them do it? Otherwise, how do I prove that they've actually been done if something goes wrong?

While the My.Subaru.com page does in fact show a 3750 mile service, the official oil spec sheet (from the same website) for all Subarus does NOT have this service interval listed.

[Gixxersixxerman]

Originally Posted by Mac1235

If you are worried about maintenance of a brand new car like this, follow these simple directions and you will be golden. Shortly after the break in period of 1k miles, change the oil. People will argue all day with you whether this is needed or not, but my oil had metal fragments in it from manufacturing and changing your oil after a break in CAN'T hurt your vehicle. The synthetic oil we use is good for 7500 miles and that is when your first free oil change comes up. Depending on your driving style you might want to change it out earlier or wait for it(after your break in change).

Personally I do my own oil changes because this car is easy to do and I trust myself more then the high school kids their hiring in my area.

Now you can wait and change your oil every 7500 miles and things may be great, but it is easy and cheap to change your own a little more frequently and it gives piece of mind. People say it is a waste of time and money, but for 30 bucks I will just change it and ignore all their comments. In the end , do what you feel is best for your car.

30$???? I spent 60$ alone just for the oil.. And another 15 for the filter.. And that was after I took it to the dealership and have those dumbasses change it and stick a STP oil filter on.. That's the only reason I had it changed again.. If that shit place went to autozone to get my filter, I wondered if they even stuck in synthetic oil.. Called scion.. Had another year added to my free oil changes.. That was not a local dealer by the way.. One in El Paso..

[Mac1235]

Originally Posted by Gixxersixxerman

30$???? I spent 60$ alone just for the oil.. And another 15 for the filter.. And that was after I took it to the dealership and have those dumbasses change it and stick a STP oil filter on.. That's the only reason I had it changed again.. If that shit place went to autozone to get my filter, I wondered if they even stuck in synthetic oil.. Called scion.. Had another year added to my free oil changes.. That was not a local dealer by the way.. One in El Paso..

I bought my filter for like 8 bucks from the subbie dealership and the oil I get on discount because my family owns an auto part store lol. Even for 50 bucks or 60 bucks it is worth it to me. I would recommend buying your own stuff and doing it yourself, will always be satisfied with the results. Make sure if you buy the filter from the dealership you get the black one (Japanese) and not the blue one (N.A.) because the blue one is a knock off.

[Gixxersixxerman]

Originally Posted by Mac1235

I bought my filter for like 8 bucks from the subbie dealership and the oil I get on discount because my family owns an auto part store lol. Even for 50 bucks or 60 bucks it is worth it to me. I would recommend buying your own stuff and doing it yourself, will always be satisfied with the results. Make sure if you buy the filter from the dealership you get the black one (Japanese) and not the blue one (N.A.) because the blue one is a knock off.

Subbie dealer was the only one to have the filter in stock.. Didn't know about the colors tho thanks.. Still changed me 15$

Also being a ASE tech and all.. Working at a couple dealerships, I've seen the hassles of getting warranty work done with receipts.. As long as its under warranty I'll just suck it up and have the dealership do my maintenance.. I've seen people wait for over a month to get work approved because they did their own work.. And by law it has to still be covered.. I also seen work get pushed back and crap.. I'll just have to use the peace of mind that if something goes wrong I can point it at the dealership to get it fixed... Also doesn't hurt if you can become friends with a tech at your local dealership.. I don't know any Toyota techs.. But I know my Suzuki tech at my bike dealership personally and know that my bike gets serviced right every time

[Mac1235]

Originally Posted by Gixxersixxerman

Subbie dealer was the only one to have the filter in stock.. Didn't know about the colors tho thanks.. Still changed me 15$

Also being a ASE tech and all.. Working at a couple dealerships, I've seen the hassles of getting warranty work done with receipts.. As long as its under warranty I'll just suck it up and have the dealership do my maintenance.. I've seen people wait for over a month to get work approved because they did their own work.. And by law it has to still be covered.. I also seen work get pushed back and crap.. I'll just have to use the peace of mind that if something goes wrong I can point it at the dealership to get it fixed... Also doesn't hurt if you can become friends with a tech at your local dealership.. I don't know any Toyota techs.. But I know my Suzuki tech at my bike dealership personally and know that my bike gets serviced right every time

Yeah the dealership near me is junk. I will however go to them for major repairs and anything warranty related. Changing your own oil doesn't void your warranty unless you put gasoline in instead of oil. Anything major, by all means go to your dealer until out of warranty. Toyota is good about not ****ing around with people about little things like oil changes and warranty problems.

[blunova]

What do you think Subaru would say if I walked in and said: "ok, you guys said I'd get free oil changes for 2 years. How 'bout you just give me the oil and filters for free and I take them home and do the work myself?"

I doubt they'd go for it, even though it would technically be saving them money and time. But since when do big companies listen to logic?