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Old 01-02-2013, 06:56 AM   #15
Kilzod
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Quote:
Originally Posted by Flat Black VW View Post
From my experience JVC has been a second tier brand as far as car audio goes, for nav radios the big three are pretty much alpine, kenwood, and pioneer. To put things quickly, (and I can probably go into more detail later, although im on vacation and this is what I do at work)

Alpine: bad product support, they want to go OEM and are not supporting their aftermarket products like they should.

Kenwood: new ipod comes out, get new parts or a new radio, no software updates. Also difficult user interface compared to Pioneer, this probably wont be an issue to most people but when im showing an older couple who still dont know what smartphones are how to use their radio, I like it to be incredibly simple.

Pioneer: slow loading when first turning on, X930/Z130 had issues with touchscreen, however most were cleared up with X940/Z140. Z140 voice control SUCKS, but I hate VC anyway.

JVC: In my experience, (I dont sell JVC but ive had all kinds of radios come in with problems) poor product support, poor customer service for repairs, long delays on repairs. obviously most of my experience with these is when they break since I dont sell them, but from other shops who do sell them ive heard DOA has been an issue before (something I NEVER experience with Pioneer and Kenwood) and again poor customer service.

I prefer Pioneer to anything else because of: Ease of use, readily available parts and service, all the necessary features and add-ons, reasonable price, and a good looking interface (on the NAV units, dont like the AVH series)

Again, this is all just my experience, there will be many people who have owned each of these brands and loved them or not had these issues occur at all. My word is not the end all be all, JUST my experience.

Good luck with whichever decision you make!


I've always used either Alpine or Pioneer in my cars.. I had a full Alpine system (speakers/subs/amps/HU) in 2 of them and I'd have to agree with their poor customer service. But if you don't have any problems, the quality is great Both Alpine and Pioneer are fairly expensive, but if you want quality, you're going to pay for it.
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