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Old 10-25-2012, 09:41 AM   #1
sparks
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Subaru TSB 15-158-12 for GPS

Countermeasures have been developed to address customer concerns of GPS signal loss, incorrect Vehicle location or vehicle direction (arrow) display and system "freeze". The countermeasures consist of an exchange SD card containing updated operating software to address these customer concerns in addition to a revised GPS antenna /mounting bracket assembly which repositions the GPS antenna.


COUNTERMEASURE STARTING VIN NUMBER

Revised GPS Antenna / Mounting Bracket Assembly

D*603651

Software Change

D*603932
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Old 10-25-2012, 09:58 AM   #2
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Soo..anything before those VIN number will have the TSB applied or is it the other way around?
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Old 10-25-2012, 10:56 AM   #3
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Been waiting for this one!! Attached is the official TSB. It's 10 pages long..
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File Type: pdf 069630-15-158-12.pdf (1.43 MB, 1143 views)
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Old 10-25-2012, 11:07 AM   #4
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Quote:
Originally Posted by ap5512 View Post
Soo..anything before those VIN number will have the TSB applied or is it the other way around?
Cars with VIN's lower than those numbers and with verified problem.
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Old 10-25-2012, 12:48 PM   #5
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Time to make an appointment!
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Old 10-25-2012, 02:14 PM   #6
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Awesome! On hold with service as we speak!
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Old 10-25-2012, 02:27 PM   #7
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Sweet can get this one and the chirping one taken care of at the same time.
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Old 10-25-2012, 02:51 PM   #8
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Nice. Thanks.
Still, not a recall, like it should be. Hence, dealers will have to confirm, which in my case means leaving the car with them for many hours. I hope they can take a video as proof.
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Old 10-25-2012, 04:41 PM   #9
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Just scheduled an initial appointment, where they'll "diagnose" the issue before ordering the parts. I'm making a video of the problem to show the technician, in case they can't duplicate the issue there.

So this will take at least two trips.
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Old 10-25-2012, 05:06 PM   #10
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Could someone that has the new SD card post a zip of it's contents? I'd rather not drive 4 hours and wait for the dealer, then drive another 4 for when it comes in...

If so, thanks!
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Old 10-25-2012, 05:11 PM   #11
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Ugh, I don't use GPS much...but I want it to work when I use it. I don't have time to let them diagnose if I have the issue NOW when I could very well have it happen to me on the road.
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Old 10-25-2012, 05:19 PM   #12
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Quote:
Originally Posted by michaelahess View Post
Could someone that has the new SD card post a zip of it's contents? I'd rather not drive 4 hours and wait for the dealer, then drive another 4 for when it comes in...

If so, thanks!
I think it's more about the relocation of the GPS antenna farther back than the software update. You could probably take some scrap metal and make a new bracket that works just as well.
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Old 10-25-2012, 08:00 PM   #13
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Quote:
Originally Posted by Spaceywilly View Post
I think it's more about the relocation of the GPS antenna farther back than the software update. You could probably take some scrap metal and make a new bracket that works just as well.
I don't know, to me it really looks more of a software glitch. Not that I am a GPS designer, but I have seen a lot of software bugs; Most of which I have created.

@michaelahess: PM me and we can see if something can be arranged. It probably wont be for a couple of weeks, waiting for the parts and going out of town.
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Old 10-25-2012, 08:06 PM   #14
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I hear "gps signal lost" twice a day every day, but didn't want to tell service cuz I thought they were sick of me!!! lol now I can say fix it!
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