Got your order in? Share your build. - Page 23 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Jucostud · 10-11-2021, 04:55 PM

Ok thanks. I just figured it was mine, but I'd be happy to get it earlier still some Subaru still says October.

DeathEvil · 10-11-2021, 05:03 PM

Quote:

Originally Posted by trippinbillies40

10/21 eta right now.

Likely not the same car. I would just give it a few days and check in with them again.

You lucky mofo, that's 10days away! Really hope mine isn't far from it.

trippinbillies40 · 10-11-2021, 05:10 PM

Well I told ya they'd show up in the PNW first towards the end of October haha.

Anyways, I have a wedding in Ohio to go to next week so it's going to sit at the retailer for almost a week. I told them they can leave it on the showroom floor if it stays locked. It'll be a nice gesture for them to actually have something sitting around for a few days.

MyHybridBurnsGasAndTires · 10-11-2021, 05:16 PM

despite ordering in early august it looks like my delivery has slid from oct to november

Jucostud · 10-11-2021, 08:09 PM

Just got off the phone with SOA again. Still says my car is scheduled for October. No Vin, but he thinks I'll have one by the end of the week. He said he'll email me personally with an update on Friday so I don't need to call back.

groovymoonbear · 10-11-2021, 09:17 PM

I called earlier today because I saw the post about the VIN, and I too had ordered lightning fast on that first day, but they gave me the same story - no VIN but still October estimate.

Fingat · 10-11-2021, 09:41 PM

I called SOA today too. Wanted to see what they showed for an ETA now that I have my VON, and since the dealer was guessing at the February date. SOA said they show third week of December! I'm prepared for it to be delayed to Jan, but either is better than Feb. December would also be perfect to keep my trade offer more intact.

LanceLane174 · 10-12-2021, 12:07 AM

SOA is going to hate the BRZ guys pretty soon with all these calls. I'm prob calling tomorrow. ��

dpfarr · 10-12-2021, 01:22 AM

Godspeed gentleman!

Kona61 · 10-12-2021, 02:10 AM

Just FYI, my dealer couldn’t tell me the VON for some reason, but the nice lady on the phone somehow could SMH… anyways, if you know the dealer it is possible to access the VON without any other information.

Yoshoobaroo · 10-12-2021, 09:15 AM

I still don’t understand why they don’t have a VON tracker online. The overhead for it isn’t much compared to keeping their website running. Something as simple as ordered/scheduled/VIN assigned/built/shipped/port arrival/port departure/dealer arrival.

BMW sends you updates along the assy line AND sends you a video of the car being built!

trippinbillies40 · 10-12-2021, 09:52 AM

Quote:

Originally Posted by Yoshoobaroo

I still don’t understand why they don’t have a VON tracker online. The overhead for it isn’t much compared to keeping their website running. Something as simple as ordered/scheduled/VIN assigned/built/shipped/port arrival/port departure/dealer arrival.

BMW sends you updates along the assy line AND sends you a video of the car being built!

Couple things. First, BMW is a luxury brand.

Second, why develop a website where you have to go enter in information and seek it out when there's already an automated system to just send you the info? I know you seem to have been having trouble getting those emails, so I would encourage you to call into the Customer Advocacy department and mention that to them. If there is an IT or process issue preventing you from receiving emails, you're probably not alone and I'm sure they'd like to get that fixed for you.

Jucostud · 10-12-2021, 10:09 AM

Quote:

Originally Posted by trippinbillies40

Couple things. First, BMW is a luxury brand.

Second, why develop a website where you have to go enter in information and seek it out when there's already an automated system to just send you the info? I know you seem to have been having trouble getting those emails, so I would encourage you to call into the Customer Advocacy department and mention that to them. If there is an IT or process issue preventing you from receiving emails, you're probably not alone and I'm sure they'd like to get that fixed for you.

I haven't received any emails either, and I've confirmed SOA has my email.

trippinbillies40 · 10-12-2021, 10:25 AM

So for anyone who hasn't received an email that thinks they should have, I would start by contacting your dealer. They can run a report on any sold order communication sent. So that will at least troubleshoot if it got sent to a spam folder or something. If they don't show you were sent an email, I would call the customer advocacy dept and ask them to work on getting that fixed for you, above and beyond just verifying an email is on file.

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10-11-2021, 04:55 PM	#309
Jucostud Rookie Join Date: Oct 2021 Drives: '22 BRZ Premium MT6 Location: DFW Posts: 151 Thanks: 200 Thanked 156 Times in 55 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Ok thanks. I just figured it was mine, but I'd be happy to get it earlier still some Subaru still says October.

10-11-2021, 05:10 PM	#311
trippinbillies40 Senior Member Join Date: Mar 2013 Drives: '22 WRB Location: US Posts: 863 Thanks: 201 Thanked 1,227 Times in 405 Posts Mentioned: 37 Post(s) Tagged: 0 Thread(s)	Well I told ya they'd show up in the PNW first towards the end of October haha. Anyways, I have a wedding in Ohio to go to next week so it's going to sit at the retailer for almost a week. I told them they can leave it on the showroom floor if it stays locked. It'll be a nice gesture for them to actually have something sitting around for a few days.

10-11-2021, 05:16 PM	#312
MyHybridBurnsGasAndTires Senior Member Join Date: Jun 2019 Drives: what Location: WA Posts: 341 Thanks: 338 Thanked 278 Times in 161 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	despite ordering in early august it looks like my delivery has slid from oct to november

10-11-2021, 08:09 PM	#313
Jucostud Rookie Join Date: Oct 2021 Drives: '22 BRZ Premium MT6 Location: DFW Posts: 151 Thanks: 200 Thanked 156 Times in 55 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Just got off the phone with SOA again. Still says my car is scheduled for October. No Vin, but he thinks I'll have one by the end of the week. He said he'll email me personally with an update on Friday so I don't need to call back.

10-11-2021, 09:17 PM	#314
groovymoonbear Member Join Date: Oct 2021 Drives: ‘22 CWP BRZ LTD 6MT Location: CO Posts: 81 Thanks: 61 Thanked 64 Times in 35 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I called earlier today because I saw the post about the VIN, and I too had ordered lightning fast on that first day, but they gave me the same story - no VIN but still October estimate.

10-11-2021, 09:41 PM	#315
Fingat Member Join Date: Sep 2021 Drives: 22 BRZ (WRB) Location: CLT NC Posts: 80 Thanks: 1 Thanked 64 Times in 30 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I called SOA today too. Wanted to see what they showed for an ETA now that I have my VON, and since the dealer was guessing at the February date. SOA said they show third week of December! I'm prepared for it to be delayed to Jan, but either is better than Feb. December would also be perfect to keep my trade offer more intact.

10-12-2021, 12:07 AM	#316
LanceLane174 Senior Member Join Date: Aug 2021 Drives: 2022 BRZ Limited WRB, MT Location: MO Posts: 169 Thanks: 2 Thanked 112 Times in 58 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	SOA is going to hate the BRZ guys pretty soon with all these calls. I'm prob calling tomorrow. ��

10-12-2021, 01:22 AM	#317
dpfarr Senior Member Join Date: May 2020 Drives: BRZ ts Location: SACRAMENTO Posts: 761 Thanks: 420 Thanked 799 Times in 304 Posts Mentioned: 8 Post(s) Tagged: 1 Thread(s)	Godspeed gentleman!

10-12-2021, 02:10 AM	#318
Kona61 Senior Member Join Date: Feb 2021 Drives: ‘22 CWP Location: SoCal Posts: 261 Thanks: 156 Thanked 242 Times in 108 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Just FYI, my dealer couldn’t tell me the VON for some reason, but the nice lady on the phone somehow could SMH… anyways, if you know the dealer it is possible to access the VON without any other information.

10-12-2021, 10:25 AM	#322
trippinbillies40 Senior Member Join Date: Mar 2013 Drives: '22 WRB Location: US Posts: 863 Thanks: 201 Thanked 1,227 Times in 405 Posts Mentioned: 37 Post(s) Tagged: 0 Thread(s)	So for anyone who hasn't received an email that thinks they should have, I would start by contacting your dealer. They can run a report on any sold order communication sent. So that will at least troubleshoot if it got sent to a spam folder or something. If they don't show you were sent an email, I would call the customer advocacy dept and ask them to work on getting that fixed for you, above and beyond just verifying an email is on file.

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