How to make sure I don't get charged for XM/Starlink? - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

edwardl · 10-01-2018, 06:10 PM

Just got a new BRZ a few days ago and it came with free trials of Subaru Starlink and SiriusXM. I just wanted to make sure I don't have some weird subscription included in my car purchase paperwork that's going to keep these services going. I know Sirius can be a huge pain to actually cancel and I don't even know how to cancel Starlink.

Tcoat · 10-01-2018, 06:37 PM

Quote:

Originally Posted by edwardl

Just got a new BRZ a few days ago and it came with free trials of Subaru Starlink and SiriusXM. I just wanted to make sure I don't have some weird subscription included in my car purchase paperwork that's going to keep these services going. I know Sirius can be a huge pain to actually cancel and I don't even know how to cancel Starlink.

Read your paperwork. Not sure about the US but the wife's Impreza trial lasted about a year before it just stopped working.

ls1ac · 10-01-2018, 06:49 PM

At the end of a year you will get about ten thousand offers to renew. Five years and I still get them.

Mr.ac · 10-01-2018, 07:37 PM

If you gave out your credit card number in the paper work, then you have to call the 800 number to cancel the renewal. If you didn't give out your credit card it would just stop working after the free trial period.

For starlink read the manual and call the 800 number. Simple huh?

edwardl · 10-01-2018, 08:51 PM

Thanks guys! No CC used so looks like I'll just wait it out.

Veloist · 10-02-2018, 06:31 AM

BRZ doesn’t have Starlink subscription so nothing to worry about there.

Breadman · 10-02-2018, 07:16 AM

ive never activated the trial on any of the 3 cars i had so that works

cjd · 10-02-2018, 08:33 AM

Mine never worked, even with the free trial. I've only been harassed, never charged.

Stephen W. · 10-02-2018, 08:55 AM

I received a phone call from a SirusXM rep. about a week after delivery. She wanted to know if I had been told about the free three months trial, if I'd been shown how to access the different stations and a host of other things. She was very pleasant but then she wanted to get me to sign up in advance. That way I'd not loose a minute of their service. She really didn't want to take NO! for an answer.
The wife had the same thing after her three month trial was nearing it's end. I expect a barrage of calls and emails to start within then next two months. Oh joy, the fun of buying a new car...

JMon85 · 10-02-2018, 09:35 AM

I basically had to threaten them..

arkanist · 10-02-2018, 12:26 PM

Quote:

Originally Posted by ls1ac

At the end of a year you will get about ten thousand offers to renew. Five years and I still get them.

Quote:

Originally Posted by cjd

Mine never worked, even with the free trial. I've only been harassed, never charged.

Quote:

Originally Posted by JMon85

I basically had to threaten them..

I kept telling them to put me on their do not call list until they called me from a different number to avoid that. I was pretty pissed, and told them I would be reporting them to the fcc if they ever called me again - with a little less chill and a lot more colorful language. Haven't heard from them since.

extrashaky · 10-02-2018, 06:12 PM

Quote:

Originally Posted by arkanist

I kept telling them to put me on their do not call list until they called me from a different number to avoid that. I was pretty pissed, and told them I would be reporting them to the fcc if they ever called me again - with a little less chill and a lot more colorful language. Haven't heard from them since.

I stopped the calls a different way. I was getting two or three calls a month from them. Finally one day I listened to the guy's spiel, then said, "Nope. Not good enough."

"I'm sorry sir, what's not good enough?"

"That deal. You need to come up with a better one."

"Well I uh... This is the only offer I have..."

"Sorry, not good enough."

"Uh. What kind of deal were you looking for?"

"You gave my dad 5 years for $150. I want that deal."

"Sir, we don't have a deal like that."

"Bullshit. You gave my dad that deal. You can give me that deal."

"Sir, I can't give you that deal."

"Okay, then call me back when you can."

The calls stopped after that. I haven't received a single call since that conversation.

Fact is, they DID give my dad that deal after he left his radio disconnected for about five years. The longer you wait, the better the deal gets.

Recently they sent me a deal for 12 months for $60 with no activation fee, so I reactivated. I have an entry in my calendar to automatically remind me to cancel just before the the renewal date, and we'll start this game over again.

arkanist · 10-02-2018, 06:41 PM

Quote:

Originally Posted by extrashaky

I stopped the calls a different way. I was getting two or three calls a month from them. Finally one day I listened to the guy's spiel, then said, "Nope. Not good enough."

"I'm sorry sir, what's not good enough?"

"That deal. You need to come up with a better one."

"Well I uh... This is the only offer I have..."

"Sorry, not good enough."

"Uh. What kind of deal were you looking for?"

"You gave my dad 5 years for $150. I want that deal."

"Sir, we don't have a deal like that."

"Bullshit. You gave my dad that deal. You can give me that deal."

"Sir, I can't give you that deal."

"Okay, then call me back when you can."

The calls stopped after that. I haven't received a single call since that conversation.

Fact is, they DID give my dad that deal after he left his radio disconnected for about five years. The longer you wait, the better the deal gets.

Recently they sent me a deal for 12 months for $60 with no activation fee, so I reactivated. I have an entry in my calendar to automatically remind me to cancel just before the the renewal date, and we'll start this game over again.

See, I never plan to give that garbage company any money so I don't want them sending me any deals at all. If you actually plan to use their service then my plan wouldn't be advised lol

Seiryuu · 10-02-2018, 07:06 PM

I don't care to use XM as I only listen to my own music. Biggest mistake with activating it when I purchased my car. I just thought "it's free so whatever" at the time of purchase. Never again. All the damn spam mails, calls, and emails... Holy ****. I had to tell them, in many ways, to **** off.

If I ever have to buy a new car again, I'll make sure this "option" is absolutely removed.

10-01-2018, 06:10 PM	#1
edwardl Senior Member Join Date: Jun 2018 Drives: 2018 BRZ Location: New Jersey Posts: 117 Thanks: 2 Thanked 49 Times in 25 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	How to make sure I don't get charged for XM/Starlink? Just got a new BRZ a few days ago and it came with free trials of Subaru Starlink and SiriusXM. I just wanted to make sure I don't have some weird subscription included in my car purchase paperwork that's going to keep these services going. I know Sirius can be a huge pain to actually cancel and I don't even know how to cancel Starlink.

10-01-2018, 07:37 PM	#4
Mr.ac [insert cool phrase here] Join Date: Aug 2015 Drives: BRZ Premium Location: Central Coast CA Posts: 2,369 Thanks: 709 Thanked 1,558 Times in 930 Posts Mentioned: 30 Post(s) Tagged: 0 Thread(s)	If you gave out your credit card number in the paper work, then you have to call the 800 number to cancel the renewal. If you didn't give out your credit card it would just stop working after the free trial period. For starlink read the manual and call the 800 number. Simple huh? __________________ New daily driver - Subaru BRZ Premium Weekend fun/track car - '91 MR2 Turbo Gen3 Old daily driver - '88 MR2 Supercharged

10-02-2018, 06:31 AM	#6
Veloist Senior Member Join Date: Mar 2012 Drives: ‘93 MR2, ‘22 GR86, ‘23 GR Corolla Location: N. California Posts: 1,525 Thanks: 700 Thanked 1,713 Times in 668 Posts Mentioned: 75 Post(s) Tagged: 0 Thread(s)	BRZ doesn’t have Starlink subscription so nothing to worry about there. __________________ SPECIAL EDITION VIN LISTS: Series.Blue/ Series.HyperBlue/ Series.Yellow/ 2018 tS / 50th Anniversary/ Series.Gray/ 2020 tS

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10-01-2018, 08:51 PM	#5
edwardl Senior Member Join Date: Jun 2018 Drives: 2018 BRZ Location: New Jersey Posts: 117 Thanks: 2 Thanked 49 Times in 25 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Thanks guys! No CC used so looks like I'll just wait it out.

10-02-2018, 07:16 AM	#7
Breadman Senior Member Join Date: Jul 2017 Drives: 2017 BRZ w/PP Location: Pa Posts: 1,027 Thanks: 51 Thanked 302 Times in 225 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	ive never activated the trial on any of the 3 cars i had so that works

10-02-2018, 08:55 AM	#9
Stephen W. Senior Member Join Date: Jan 2016 Drives: 1993 Caterham HPC Evo Location: Quinte West Ontario Posts: 1,477 Thanks: 1,218 Thanked 2,513 Times in 983 Posts Mentioned: 7 Post(s) Tagged: 0 Thread(s)	I received a phone call from a SirusXM rep. about a week after delivery. She wanted to know if I had been told about the free three months trial, if I'd been shown how to access the different stations and a host of other things. She was very pleasant but then she wanted to get me to sign up in advance. That way I'd not loose a minute of their service. She really didn't want to take NO! for an answer. The wife had the same thing after her three month trial was nearing it's end. I expect a barrage of calls and emails to start within then next two months. Oh joy, the fun of buying a new car...

10-02-2018, 09:35 AM	#10
JMon85 Senior Member Join Date: Apr 2017 Drives: 2019 WRX Location: USA Posts: 131 Thanks: 419 Thanked 40 Times in 33 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I basically had to threaten them..

10-02-2018, 07:06 PM	#14
Seiryuu Senior Member Join Date: Feb 2018 Drives: ZC6 Location: PNW Posts: 110 Thanks: 38 Thanked 32 Times in 27 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I don't care to use XM as I only listen to my own music. Biggest mistake with activating it when I purchased my car. I just thought "it's free so whatever" at the time of purchase. Never again. All the damn spam mails, calls, and emails... Holy **. I had to tell them, in many ways, to ** off. If I ever have to buy a new car again, I'll make sure this "option" is absolutely removed.

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