Repair shop botched some repairs, have some questions with pictures

[texastwurkt3am]

The day I bought my '17 BRZ I got rear ended on the way home. It took a month to repair "because we weren't happy with the quality", and now there are tons of problems on my what was a brand new car.

https://imgur.com/a/6AhMK

They reused the trunk latch and it doesn't close correctly. It pulls to the right. Are those defrosters connected? They don't look connected, but unsure. The passenger side defroster pic has a black hardened goo substance dried onto the panel. There's debris all in the trunk. Etc etc

I'm rambling, but my main question here is whether or not those defrosters are supposed to just be dangling or not. They seem like they should be connected. Thanks in advance

[Allch Chcar]

Tell them, "you're not happy with the quality."

I was rear ended in my other car. It took them 3 months to get it in the shop so I kept driving it until then. Once I got it in they were done in a week. They had to replace the bumper, trunk, and straighten the frame. When it came back it looked as if it had never happened. But then it was a really good shop and they charged good for the work.

[cjd]

Not done right at all. Back it goes.

[texastwurkt3am]

Originally Posted by Allch Chcar

Tell them, "you're not happy with the quality."

Oh I have lol. Tried calling multiple lines and the calls go to voicemail prematurely, so I actually think they're screening my calls. About 4 calls in a 90 minute time span. I took it to the repair shop of the Subaru dealership I bought it from because I assumed that they would do the best job and I was so horribly mistaken. I got rear ended the day I bought it, waited a month, and now it's still nowhere near the quality of a brand new car that got rear-ended leaving the lot. I'm going up there first thing in the morning since nobody seems to want to respond to my e-mails or calls.

[Somerandom18]

I'm sorry this happened to you too.. my sympathies. I have a 2017 that was rear ended in April and everything still isn't right. Think I got the car back first week of August.

Body shops suck ass.

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[humfrz]

Originally Posted by texastwurkt3am

Oh I have lol. Tried calling multiple lines and the calls go to voicemail prematurely, so I actually think they're screening my calls. About 4 calls in a 90 minute time span. I took it to the repair shop of the Subaru dealership I bought it from because I assumed that they would do the best job and I was so horribly mistaken. I got rear ended the day I bought it, waited a month, and now it's still nowhere near the quality of a brand new car that got rear-ended leaving the lot. I'm going up there first thing in the morning since nobody seems to want to respond to my e-mails or calls.

There ya go ....... the good old face-to-face meeting. Show them exactly what you are concerned about and see what they have to say.


humfrz

[humfrz]

Are BRZs prone to get rear ended ........ ??




humfrz

[Impureclient]

Originally Posted by humfrz

There ya go ....... the good old face-to-face meeting. Show them exactly what you are concerned about and see what they have to say.


humfrz

And poop on their desk! Show dominance.

[texastwurkt3am]

Originally Posted by Somerandom18

I'm sorry this happened to you too.. my sympathies. I have a 2017 that was rear ended in April and everything still isn't right. Think I got the car back first week of August.

Body shops suck ass.

Sent from my Pixel XL using Tapatalk

Thanks. Anything you notice in particular so I know to look out for it? Something that maybe you didn't realize at first?

[Somerandom18]

Originally Posted by texastwurkt3am

Thanks. Anything you notice in particular so I know to look out for it? Something that maybe you didn't realize at first?

My main issue is bumper alignment. Was rattle searching and found out the right side was sagging just enough for the exhaust tip to rattle against it. Under and around the tail lights. Didn't notice until I was changing out my exhaust hangers to stop it from hitting the subframe. (Or so I thought at the time). Actually turns out to be the massive invidia tip hitting the bumper.

Can almost fit my pinky in-between the bumper and headlight in some places. 😠 Crappy pictures for reference. Almost looks like they used glue eh?

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[texastwurkt3am]

Originally Posted by Somerandom18

My main issue is bumper alignment. Was rattle searching and found out the right side was sagging just enough for the exhaust tip to rattle against it. Under and around the tail lights. Didn't notice until I was changing out my exhaust hangers to stop it from hitting the subframe. (Or so I thought at the time). Actually turns out to be the massive invidia tip hitting the bumper.

Can almost fit my pinky in-between the bumper and headlight in some places. 😠 Crappy pictures for reference. Almost looks like they used glue eh?

Sent from my Pixel XL using Tapatalk

From somebody who literally used glue when they traded in their '13 because the front bumpers were prone to become misaligned, that is definitely glue. I did a better job, though.

[humfrz]

Originally Posted by Impureclient

And poop on their desk! Show dominance.

That's what the cocked & not locked .45 ACP laying on the front seat is for ......

Nah, forget that ....... bad idea .......


humfrz

[humfrz]

Originally Posted by Somerandom18

.............
Can almost fit my pinky in-between the bumper and headlight in some places. 😠 Crappy pictures for reference. Almost looks like they used glue eh?[

At least they could have used black glue ......


humfrz

[Somerandom18]

Originally Posted by humfrz

At least they could have used black glue ......


humfrz

Not even a courtesy spit.

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