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Old 06-06-2017, 04:48 PM   #1
stevesnj
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BRZ held hostage by dealer b/c of FaceBook Posts tracking it.

What an ordeal she had! This took place in Canada.

http://jalopnik.com/subaru-dealer-ho...ing-1795828438
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Old 06-06-2017, 04:55 PM   #2
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As much as I want to advocate for the consumer, I always say one thing: if you want to track, race, or otherwise drive the crap out of your car beyond normal street driving limits, be prepared to pay for everything wrong out of pocket.

If you don't want to, be aware of limitations of warranty. At the end of the day, a smart dealer will work with you in good faith on reasonable claims, while some others (like the one in the article) will give you the shaft.

But, how much can you pay out of pocket? That's up to each person to decide.

-alex
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Old 06-06-2017, 05:05 PM   #3
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Also posted here:

http://www.ft86club.com/forums/showthread.php?t=119244
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Old 06-06-2017, 05:05 PM   #4
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It's interesting because the Twins are advertised to take to the track so it's an interesting debate. The 2017 even has a Track Mode.
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Old 06-06-2017, 05:07 PM   #5
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Originally Posted by Impureclient View Post
Didn't see that, thanks!
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Old 06-06-2017, 05:22 PM   #6
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Originally Posted by mav1178 View Post
As much as I want to advocate for the consumer, I always say one thing: if you want to track, race, or otherwise drive the crap out of your car beyond normal street driving limits, be prepared to pay for everything wrong out of pocket.

If you don't want to, be aware of limitations of warranty. At the end of the day, a smart dealer will work with you in good faith on reasonable claims, while some others (like the one in the article) will give you the shaft.

But, how much can you pay out of pocket? That's up to each person to decide.

-alex
They never said if there were any performance mods that "could have" caused the pump to fail. Mind you I am hard pressed to guess what mod could even be accused of causing it anyway.


This supports all the times several of us have told guys to delete threads that even if totally innocent could be interpreted as misuse. The dealers can and will hunt you down if they decide they want to fight. Be careful what you say.
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Old 06-06-2017, 05:33 PM   #7
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Originally Posted by Tcoat View Post
They never said if there were any performance mods that "could have" caused the pump to fail. Mind you I am hard pressed to guess what mod could even be accused of causing it anyway.


This supports all the times several of us have told guys to delete threads that even if totally innocent could be interpreted as misuse. The dealers can and will hunt you down if they decide they want to fight. Be careful what you say.
Yup, basically the owner of the car sucks at negotiating her position on mods vs warranty.

-alex
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Old 06-06-2017, 05:59 PM   #8
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People Facebook every friggen thing.
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Old 06-06-2017, 07:02 PM   #9
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People Facebook every friggen thing.
I think the owner should have been more discrete, especially when relying on the dealership service.
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Old 06-06-2017, 07:25 PM   #10
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Quote:
Originally Posted by Tcoat View Post
They never said if there were any performance mods that "could have" caused the pump to fail. Mind you I am hard pressed to guess what mod could even be accused of causing it anyway.


This supports all the times several of us have told guys to delete threads that even if totally innocent could be interpreted as misuse. The dealers can and will hunt you down if they decide they want to fight. Be careful what you say.
No lie, when I had my SRT8 Challenger, a kid (he was less than 21 I think) posted a video on the forum of him doing burnouts and donuts.

A week later, he fishtails the car into a sidwalk...a few of us pointed out that he should delete that "old video" of him hooning and almost "beaching the whale" then. (Edit the FIRST ACCIDENT happened 6 months before the video...the second accident...which had a thread pulled down happened after)

I refer wrecking a Challenger on a sidewalk as "Beaching the whale".

Wrecking a Mustang is just called "Cars and coffee".

Anyway here is a link to that old thread...

http://www.challengertalk.com/forums...esp-off-94081/

Awesome, after looking I found the old thread and video...

http://www.challengertalk.com/forums...de-sac-102070/

[ame="https://www.youtube.com/watch?v=R5CRsbwH8I8"]2013 Challenger R/T drifting around a cul-de-sac - YouTube[/ame]

I am not trying to rip on the guy, but...yes your social median and youtube posts can be used against you.

EDIT:

Oh wow, the wreck happened FIRST, then the video of burnouts...

He also has a thread about the car grinding into 2nd gear...
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Old 06-06-2017, 07:37 PM   #11
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Originally Posted by stevesnj View Post
It's interesting because the Twins are advertised to take to the track so it's an interesting debate. The 2017 even has a Track Mode.
There was probably a 20 minute discussion of this very topic during the First86 event in Long Beach with the head honchos of Scion. The question was directly asked if turning the nannies off and using the car on the track would invalidate warranty coverage.

The answer was "no", at least not more that doing something stupid on the street would. If you abuse the car, it could be used but it was specifically said that autocross use of the car would not be used to deny service.

Now, if you have modified the crap out of it, whether you do or don't track it, that could raise issues.

Whether it's true or not in practice the intent seemed to be they wanted people to use it for the way they advertised it.
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Old 06-06-2017, 08:18 PM   #12
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Originally Posted by Lantana frs View Post
People Facebook every friggen thing.
Ya, I don't want to know what you had for lunch...oh wait...nevermind.
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Old 06-06-2017, 08:35 PM   #13
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It's interesting because the Twins are advertised to take to the track so it's an interesting debate. The 2017 even has a Track Mode.
The disclaimer is there in the warranty to be legal protection in case it went to court.

In practice, this is at the discretion of the dealer, and to a lesser extent the regional case manager for corporate.

I keep saying it over and over again, "avoid the word 'void'" and "build a good relationship with the dealer" if you want them to bend the rules for you.

I tracked my BRZ but I never once asked a dealer to warranty anything that could give them pause when it came to claim. The two things I warrantied (tail light condensation and oil seepage from front timing cover after 10k miles before I went on track) were both no-brainers. The third one was ticking axle after I lowered the car, but the dealer just did it without asking too many questions since I was not expecting it to be covered.

-alex
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Old 06-06-2017, 10:07 PM   #14
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I recall a few ads from Toyota with 4 tires in the trunk and a jack and a tool box. Been a while since I saw it but I think it said something about weekend at the track or something like that.
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