Fed up with dealership - Page 6 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

justatroll · 04-07-2016, 03:51 PM

Quote:

Originally Posted by ScoobsMcGee

I find that this wisdom extends into IT, and likely many other professions as well.

Like people who say "Well, I am Microsoft CERTIFIED!"

As if that means any more than "You know how to turn on a computer and SPELL 'Microsoft' "

MisterSheep · 04-07-2016, 03:51 PM

Quote:

Originally Posted by Pish

Oh shoot we totally forgot since I left early, guess we will wait until tomorrow at Dublin!

Didn't know you're coming tomorrow!

stevesnj · 04-07-2016, 03:53 PM

Go to dealership 2, drop off the car, get a loaner for the duration, tell them if the car is returned and not shifting properly to replace all the mechanical parts associated with the gear shift. Brand new parts.

Braces · 04-07-2016, 04:11 PM

Sorry OP for your troubles. Here's how anal the warranty people are.

My driver side visor broke. No problem .... I thought. I called the dealership expecting that this would be an easy fix. I was told that I would have to bring the car down so they could inspect the visor to determine if it was covered under the warranty. The SA looks at the visor and tells me that he would get back to me. They couldn't replace it that same day.

They call me a couple days later and said that it was covered. Another trip to the dealership to have it "installed" by the toyota certified mechanics.

All this effort and time for a plastic visor.

cdrazic93 · 04-07-2016, 04:36 PM

Its unfortunate but its like the TSA, people who were manipulative probably took advantage of the dealership before, they got heat for it then had to tighten up their procedure.

Or their just douches about it.

Sorry for the derail lol,

any updates?

Pish · 04-08-2016, 12:45 AM

Sorry @MisterSheep something just came up so I won't be able to attend tomorrow's meet. Hopefully I see you soon to let you test drive!

kritch · 05-10-2016, 08:01 PM

I'm actually kind of shocked Dealership1 didn't claim they couldn't do any of the work from the start due to mods. Thats how Ive always heard and seen dealerships to react. Like someone said in some post here, its their ace in the hole to get out of stuff they don't want to do.
Which kind of spawns a question for anyone here that works at a dealership; If the dealership makes money off the warranteed work why do they try to get out of so much of it? Subaru/Toyota are not going to know if there are modified parts... why would the dealership care? I mean if there is an obvious direct correlation
mod-->damage/breakage then I can see them calling BS on someone. But otherwise why do they care? Its like a guaranteed payment on work. Not like a garage out there that has to fight to get paid sometimes.

04-07-2016, 03:53 PM	#73
stevesnj Senior Member Join Date: May 2013 Drives: 2016 FR-S Oceanic Blue Location: Southern NJ Posts: 2,958 Thanks: 2,158 Thanked 1,601 Times in 923 Posts Mentioned: 30 Post(s) Tagged: 2 Thread(s)	Go to dealership 2, drop off the car, get a loaner for the duration, tell them if the car is returned and not shifting properly to replace all the mechanical parts associated with the gear shift. Brand new parts. __________________ My 2016 Build thread TRD Exhaust with custom quad tips, TRD Lowering Springs,TRD Quick shifter,LED;DRL, Projectors, and turn signals. Re-badge, 86 Nanny, WinmaxW2 Pads, K&N Drop In, Antenna delete

04-07-2016, 04:11 PM	#74
Braces Senior Member Join Date: Sep 2012 Drives: 17 Alfa Romeo 4C Location: Scottsdale, Arizona Posts: 987 Thanks: 570 Thanked 711 Times in 365 Posts Mentioned: 14 Post(s) Tagged: 2 Thread(s)	Sorry OP for your troubles. Here's how anal the warranty people are. My driver side visor broke. No problem .... I thought. I called the dealership expecting that this would be an easy fix. I was told that I would have to bring the car down so they could inspect the visor to determine if it was covered under the warranty. The SA looks at the visor and tells me that he would get back to me. They couldn't replace it that same day. They call me a couple days later and said that it was covered. Another trip to the dealership to have it "installed" by the toyota certified mechanics. All this effort and time for a plastic visor. __________________ My 2013 Firestorm Red 13 FRS is gone. Bought the next best thing: 2017 Alfa Romeo 4C

04-07-2016, 04:36 PM	#75
cdrazic93 Junior Join Date: Aug 2013 Drives: a car Location: Probably at school Posts: 4,341 Thanks: 3,184 Thanked 2,512 Times in 1,502 Posts Mentioned: 20 Post(s) Tagged: 0 Thread(s)	Its unfortunate but its like the TSA, people who were manipulative probably took advantage of the dealership before, they got heat for it then had to tighten up their procedure. Or their just douches about it. Sorry for the derail lol, any updates? __________________ "Ah! What music! They could have never imagined, those pioneers who invented the automobile, that it would posses us like this, our imaginations, our dreams. Men love women, but even more than that, men love CARS!"-Lord Hesketh

04-08-2016, 12:45 AM	#76
Pish #teamswagoi Join Date: Mar 2014 Drives: 2014 Raven FR-S Monogram Location: SF Bay Area Posts: 1,177 Thanks: 563 Thanked 589 Times in 372 Posts Mentioned: 91 Post(s) Tagged: 3 Thread(s)	Sorry @MisterSheep something just came up so I won't be able to attend tomorrow's meet. Hopefully I see you soon to let you test drive! __________________ ~SF Peninsula Weekly Tuesday Meet~ Fellow Foodie Thread >:3 !! Or peep my foodie lifestyle if you are bored ! ^ Instagram : Pishyo ^

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05-10-2016, 08:01 PM	#77
kritch Member Join Date: Feb 2015 Drives: 2017 BRZ Limited PP Location: Atlanta, GA Posts: 80 Thanks: 116 Thanked 28 Times in 22 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	I'm actually kind of shocked Dealership1 didn't claim they couldn't do any of the work from the start due to mods. Thats how Ive always heard and seen dealerships to react. Like someone said in some post here, its their ace in the hole to get out of stuff they don't want to do. Which kind of spawns a question for anyone here that works at a dealership; If the dealership makes money off the warranteed work why do they try to get out of so much of it? Subaru/Toyota are not going to know if there are modified parts... why would the dealership care? I mean if there is an obvious direct correlation mod-->damage/breakage then I can see them calling BS on someone. But otherwise why do they care? Its like a guaranteed payment on work. Not like a garage out there that has to fight to get paid sometimes.

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