Fed up with dealership

[MisterSheep]

Originally Posted by Summerwolf

So.... you have been neutral dropping and ebrake sliding everywhere, right?

hahaha I don't even do that with my car! why would I do that with a rental? I like to treat rental's like they're my own car.. hell the last rental I had I washed for them.

[Summerwolf]

Originally Posted by MisterSheep

hahaha I don't even do that with my car! why would I do that with a rental? I like to treat rental's like they're my own car.. hell the last rental I had I washed for them.

........What?

[Scenic Driver]

Originally Posted by MisterSheep

hahaha I don't even do that with my car! why would I do that with a rental? I like to treat rental's like they're my own car.. hell the last rental I had I washed for them.

That's the beauty of rentals, drive them like you stole them.

[MisterSheep]

I'm thinking about calling up the dealership asking them to see if they checked the following items;

Shift Lever Retainer Bushings
Trans mount bushings
Trans mount collar
Trans support mount
and the shifter itself..

If it's none of those I honestly believe it could be the trans..

[SlammedSilly]

sorry to hear about your situation sheep! hopefully you can get everything situated by the end of the week.

but listen i work for a Volvo car dealership in the parts department, and if a part is back ordered, we have a phone number to call to get the availability of the part. they usually tell us 7-10 days from sweden, sometimes the part shows up early, sometimes is shows up the 10th or 11th day.

so tell the dealership1 that you want an eta on the part, and if they give you a bullshit answer, tell them dealership2 would love to work on your car and have the part for you in two days! so tell them if the part isnt at the dealership within 2 days and your car isnt in the shop being fixed the same day. that you will contact a lawyer.... USE THE "L" word, make sure you cause a scene too... best to go in and do all this in person and make them feel like ****heads in front of all the other customers. get loud when you need to!!

good luck man

[MisterSheep]

Originally Posted by SlammedSilly

sorry to hear about your situation sheep! hopefully you can get everything situated by the end of the week.

but listen i work for a Volvo car dealership in the parts department, and if a part is back ordered, we have a phone number to call to get the availability of the part. they usually tell us 7-10 days from sweden, sometimes the part shows up early, sometimes is shows up the 10th or 11th day.

so tell the dealership1 that you want an eta on the part, and if they give you a bullshit answer, tell them dealership2 would love to work on your car and have the part for you in two days! so tell them if the part isnt at the dealership within 2 days and your car isnt in the shop being fixed the same day. that you will contact a lawyer.... USE THE "L" word, make sure you cause a scene too... best to go in and do all this in person and make them feel like ****heads in front of all the other customers. get loud when you need to!!

good luck man

haha if you met me you would realized I'm actually a pretty shy person and don't like to get flamboyant like that.. ask @finch1750

Anyways I've tried to get ahold of dealership1 and the rep taking care of my case isn't there.. and they said Samantha was taking his place and that she will give me a call back. I called 2 hours later looking for the rep that was supposed to call me back.. but they said Will is supposed to be taking care of the case and he's away from his desk and he should call me back.

I'm getting the worst case of the run-arounds from this dealership and I will make sure to write something about this dealer in the norcal section and make sure other members don't make the same mistake as I did.

[jasonojordan]

Sorry im not closer mate I would go down there with you. I have no qualms with calling someone out if they are being worthless sacks of meat.

[SlammedSilly]

Originally Posted by MisterSheep

haha if you met me you would realized I'm actually a pretty shy person and don't like to get flamboyant like that.. ask @finch1750

Anyways I've tried to get ahold of dealership1 and the rep taking care of my case isn't there.. and they said Samantha was taking his place and that she will give me a call back. I called 2 hours later looking for the rep that was supposed to call me back.. but they said Will is supposed to be taking care of the case and he's away from his desk and he should call me back.

I'm getting the worst case of the run-arounds from this dealership and I will make sure to write something about this dealer in the norcal section and make sure other members don't make the same mistake as I did.

yo, fly me out there for a day, ill blow the fucking place up. (BOOM)

[jasonojordan]

With subaru if you are having a issue with the dealer and threaten to call subaru of america that generally gets shit flying quick. Idk how it is in toyota land.

[MisterSheep]

Originally Posted by jasonojordan

With subaru if you are having a issue with the dealer and threaten to call subaru of america that generally gets shit flying quick. Idk how it is in toyota land.

They're probably arrogant assholes who think they're tough shit.

[finch1750]

@mkstersheep Call corporate. Open a case and see why dealership 2 cant do the repair (might be coming from dealership 1 pocket since they fucked up the part though, who knows). Bitch and moan and maybe you get a toyota gift card if they keep screwing around

I would say just install the Perrin but if its something else you dont want aftermarket parts installed by someone else (even if just a stupid bushing) in case more is wrong

[jasonojordan]

On my brz I had one taillight that every spring for about 2 months would get constant condensation in it. Would burn off while I drove next morning would be all foggy again. I bitched and moaned about it since the other side wasn't doing it(this was after a reseal kit and a whole 2nd set of tail lights). Finally called SOA and they said our engineers say they are designed to do that and yada yada basically just to get me to let it go gave me $500 for the dealer that I could spend any way I wanted.

[MisterSheep]

I'm surprised I have an actual update for you folks. I got a call back from the dealer and they said they're basically replacing the whole shift lever assembly. I tried getting more details but the guy I talked to said he isn't a mechanic and isn't working on my car but can print it off for me when I pick it up after work... (fingers crossed)

Here's some things I was able to make out from what he was trying to say;
Shift Lever Floor control unit
Rubber cushions
Complete sub assembly
All bushings (don't know which ones in particular)
Shift Lever assembly

[Pat]

Originally Posted by MisterSheep

Well I mean it was the dealership's fault that this happened... why wouldn't they do it under warranty?

Who knows? But it happens all the time.