Fed up with dealership

[ZionsWrath]

Originally Posted by Summerwolf

That is his exact story.... dealership1 is waiting for a "backordered" part to compare what dealership2 says is damaged.

Right but when ordering parts from dealer my experience tells me a part in stock can be delivered in the next shipment, usually next day. Dealrship 2 says they can get it in 2 days that sounds like it is not back ordered. Dealership one seems to be giving run around.

[Clipdat]

Once again we see that dealer incompetence knows no bounds.

[Summerwolf]

Originally Posted by ZionsWrath

Right but when ordering parts from dealer my experience tells me a part in stock can be delivered in the next shipment, usually next day. Dealrship 2 says they can get it in 2 days that sounds like it is not back ordered. Dealership one seems to be giving run around.

IDK if the part is backordered or not...hence the quoties, I was just helping the person I quoted because it didn't seem like they had read the entire post.


No need to quote me and try to help me out....I understand how parts and dealerships work.


If it were me. Just me.... I would have ordered an aftermarket bushing already and took my car back to dealership2.

[MisterSheep]

Originally Posted by Summerwolf

That is his exact story.... dealership1 is waiting for a "backordered" part to compare what dealership2 says is damaged.

Yup. Exactly what is going on basically. I will be calling dealership1 around lunchtime today to see what is the plan because he was supposed to call me yesterday and ended up not calling me so I called them and they said they would call me back.. I ended up calling twice yesterday and both times they said he would call me back..

[MisterSheep]

Originally Posted by Summerwolf

IDK if the part is backordered or not...hence the quoties, I was just helping the person I quoted because it didn't seem like they had read the entire post.


No need to quote me and try to help me out....I understand how parts and dealerships work.


If it were me. Just me.... I would have ordered an aftermarket bushing already and took my car back to dealership2.

I have a perrin rear shifter bushing that I never installed because of all my trans problems so far. I do not know if it's that bushing or an actual bushing in the shifter they are referring to.

If it helps they ordered these parts;
SU00300890
SU00300005

[Summerwolf]

Originally Posted by MisterSheep

I have a perrin rear shifter bushing that I never installed because of all my trans problems so far. I do not know if it's that bushing or an actual bushing in the shifter they are referring to.

If it helps they ordered these parts;
SU00300890
SU00300005

From what it looks like that's the rear shifter bushing and a bolt.


I'd halfway be tempted to take your bushing up there and A) figure out what is going on with my car in person and B) tell them that you already got the part they have backordered, can we swap it over and be done yet?


IDK, how it is going so far they'd blame all issues on that part in the future....

[go_a_way1]

I only read the OP but could you see if you can supply the part?? I doubt the bushing will cost much so buy it from dealer 2 and have dealer 1 do the labor

[MisterSheep]

Originally Posted by Summerwolf

From what it looks like that's the rear shifter bushing and a bolt.


I'd halfway be tempted to take your bushing up there and A) figure out what is going on with my car in person and B) tell them that you already got the part they have backordered, can we swap it over and be done yet?


IDK, how it is going so far they'd blame all issues on that part in the future....

I told the representative I have an aftermarket rear shifter bushing designed for this car as an upgrade from oem. He said that they cannot take or use the part for comparison because it is not a genuine Toyota part.

Another one of issues that i'd like to go over is that why would a shifter vibrate only in one gear? Because I'm tempted to just take it from the dealer and install the bushing myself but I am worried that it won't fix it and then I continue to have more problems.

[MisterSheep]

http://www.ft86club.com/forums/showthread.php?t=101453

Here's my thread talking about the rattling in 5th gear.

[radroach]

@MisterSheep youre lucky that theyre trying to make this right for you. I'm pretty sure my dealership would have tried to talk me down out of getting warranty service done.

[MisterSheep]

Originally Posted by radroach

@MisterSheep youre lucky that theyre trying to make this right for you. I'm pretty sure my dealership would have tried to talk me down out of getting warranty service done.

Well I mean it was the dealership's fault that this happened... why wouldn't they do it under warranty?

[justatroll]

If it was me (I am a major smart ass when pissed off) I would:


Order the new part from Dealership2, and pay out of pocket.
Ask dealership1 AGAIN if they have the part in yet.


When they say NO I would go down there and slam the part on the guy's desk and say "then why the hell could I get the part from the dealer down the street in TWO DAYS!?!"


Then I would demand my car back immediately and take the car to dealership2.


And I sure as hell hope you are driving a loaner from dealer1 all this time or I would be livid.


My latest experience with the dealer was: They had my car to replace the headlight for condensation.
I told them to check the front timing cover for oil leaks because I could smell oil burning and saw smoke from the front of the engine.


They said "Yep the timing chain cover is leaking, we'll fix it!"
So they gave me a loaner and had my car back to me in 2 days (with one of the two days the entire city was shutdown from a snowstorm).


So if my dealer can R&R a front timing chain cover with all associated parts in ONE DAY, I think your dealer should be able to replace a trans bushing in less than a week.

[MisterSheep]

Originally Posted by justatroll

If it was me (I am a major smart ass when pissed off) I would:


Order the new part from Dealership2, and pay out of pocket.
Ask dealership1 AGAIN if they have the part in yet.


When they say NO I would go down there and slam the part on the guy's desk and say "then why the hell could I get the part from the dealer down the street in TWO DAYS!?!"


Then I would demand my car back immediately and take the car to dealership2.


And I sure as hell hope you are driving a loaner from dealer1 all this time or I would be livid.


My latest experience with the dealer was: They had my car to replace the headlight for condensation.
I told them to check the front timing cover for oil leaks because I could smell oil burning and saw smoke from the front of the engine.


They said "Yep the timing chain cover is leaking, we'll fix it!"
So they gave me a loaner and had my car back to me in 2 days (with one of the two days the entire city was shutdown from a snowstorm).


So if my dealer can R&R a front timing chain cover with all associated parts in ONE DAY, I think your dealer should be able to replace a trans bushing in less than a week.

You can see exactly why I am currently fed up with this dealership then right? I am driving a courtesy vehicle but I noticed yesterday it's service required light and CEL came on.. Like wth how do they treat their vehicles?

[Summerwolf]

Originally Posted by MisterSheep

You can see exactly why I am currently fed up with this dealership then right? I am driving a courtesy vehicle but I noticed yesterday it's service required light and CEL came on.. Like wth how do they treat their vehicles?

So.... you have been neutral dropping and ebrake sliding everywhere, right?