Why I don't take my car to the dealer :( - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

continuecrushing · 04-17-2015, 08:48 PM

February? Dealer wont do anything.

They hardly wanna do anything if it happens that day, let alone after it leaves their lot

Tcoat · 04-17-2015, 08:55 PM

Quote:

Originally Posted by Shutter

February? Dealer wont do anything.

They hardly wanna do anything if it happens that day, let alone after it leaves their lot

I didn't notice the February part. How would you or they even know it was done by them? A pile of things could have happened between then and now. If you don't point something like that out right away they won't do squat! I know if I was a dealer I would very politely but firmly tell you to go pound salt after this period of time.

stevesnj · 04-17-2015, 09:31 PM

Dealer shops have liability insurance so if pics were taken by the manager then the liability is on them. The fact he took a picture is undeniable proof. I'd do something right away.

dirtymax · 04-17-2015, 09:51 PM

ouch. Is it visible from the outside or just under the car?

Tcoat · 04-17-2015, 09:56 PM

Quote:

Originally Posted by stevesnj

Dealer shops have liability insurance so if pics were taken by the manager then the liability is on them. The fact he took a picture is undeniable proof. I'd do something right away.

The fact he took a picture proves nothing. Pictures can be used against a claim as well as in favour of it. Besides a picture of damage taken in April that you claim was caused in February is meaningless regardless who takes it.

dnieves · 04-17-2015, 11:43 PM

Quote:

Originally Posted by venturaII

From the paint, I'm guessing a nice dent in the rocker panel?

Thanks for the clarity I thought it was a close up of a strawberry or something.

Jtbirchfield · 04-18-2015, 12:19 AM

Yes the damage is visible from above because the it extends the side rocker out. I have paintless dent repair coverage through them so they'll be fixing it regardless.

Tcoat · 04-18-2015, 12:32 AM

Quote:

Originally Posted by Jtbirchfield

Yes the damage is visible from above because the it extends the side rocker out. I have paintless dent repair coverage through them so they'll be fixing it regardless.

Several people have tried to get rocker damage fixed through PDR but not one (that I have seen) has been able to find somebody that can actually do it. Something to do with the angles and no access from behind (I am in no way a PDR expert).

Jtbirchfield · 04-18-2015, 12:40 PM

So what your saying is the PDR package through Toyota is worthless?

Tcoat · 04-18-2015, 01:37 PM

Quote:

Originally Posted by Jtbirchfield

So what your saying is the PDR package through Toyota is worthless?

Not at all! In fact with all my little dings I wish I had gone for it. What it is no good for (again the qualifier of to the best of my knowledge) is rocker panel damage.

lead82 · 04-23-2015, 02:32 PM

I want to know how this is resolved. I personally know a couple techs there along with the service manager (he used to be my boss lol).

Jtbirchfield · 05-06-2015, 11:06 AM

Finally had to contact Scion HQ before they would do anything, so after battling with Scion and the dealer they are finally going to fix it.

04-17-2015, 09:31 PM	#17
stevesnj Senior Member Join Date: May 2013 Drives: 2016 FR-S Oceanic Blue Location: Southern NJ Posts: 2,958 Thanks: 2,158 Thanked 1,601 Times in 923 Posts Mentioned: 30 Post(s)	Dealer shops have liability insurance so if pics were taken by the manager then the liability is on them. The fact he took a picture is undeniable proof. I'd do something right away. __________________ My 2016 Build thread TRD Exhaust with custom quad tips, TRD Lowering Springs,TRD Quick shifter,LED;DRL, Projectors, and turn signals. Re-badge, 86 Nanny, WinmaxW2 Pads, K&N Drop In, Antenna delete

04-17-2015, 09:51 PM	#18
dirtymax Gold Member Join Date: Feb 2014 Drives: 14' SWP BRZ MT limited Location: CA Posts: 129 Thanks: 1 Thanked 55 Times in 36 Posts Mentioned: 2 Post(s)	ouch. Is it visible from the outside or just under the car? __________________

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04-17-2015, 08:48 PM	#15
continuecrushing Join Date: Mar 2013 Drives: 2013 Firestorm FRS Location: Lake Elsinore, CA Posts: 2,707 Thanks: 1,231 Thanked 2,144 Times in 1,003 Posts Mentioned: 73 Post(s)	February? Dealer wont do anything. They hardly wanna do anything if it happens that day, let alone after it leaves their lot

04-18-2015, 12:19 AM	#21
Jtbirchfield Member Join Date: Feb 2015 Drives: 2014 Scion FR-S Location: Dublin Posts: 15 Thanks: 0 Thanked 2 Times in 2 Posts Mentioned: 1 Post(s)	Yes the damage is visible from above because the it extends the side rocker out. I have paintless dent repair coverage through them so they'll be fixing it regardless.

04-18-2015, 12:40 PM	#23
Jtbirchfield Member Join Date: Feb 2015 Drives: 2014 Scion FR-S Location: Dublin Posts: 15 Thanks: 0 Thanked 2 Times in 2 Posts Mentioned: 1 Post(s)	So what your saying is the PDR package through Toyota is worthless?

04-23-2015, 02:32 PM	#25
lead82 Member Join Date: Apr 2015 Drives: 2013 Scion FR-S Location: Columbus, OH Posts: 21 Thanks: 15 Thanked 15 Times in 7 Posts Mentioned: 1 Post(s)	I want to know how this is resolved. I personally know a couple techs there along with the service manager (he used to be my boss lol).

05-06-2015, 11:06 AM	#26
Jtbirchfield Member Join Date: Feb 2015 Drives: 2014 Scion FR-S Location: Dublin Posts: 15 Thanks: 0 Thanked 2 Times in 2 Posts Mentioned: 1 Post(s)	Finally had to contact Scion HQ before they would do anything, so after battling with Scion and the dealer they are finally going to fix it.

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