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BRZ First-Gen (2012+) — General Topics All discussions about the first-gen Subaru BRZ coupe

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Old 05-01-2012, 01:04 PM   #57
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Originally Posted by SkullWorks View Post
Dave at SOA told me he would give me weekly updates, I wouldn't expect a dealer to care that much about a car that is already sold.
I'll agree that many members of their customer support team aren't good at followups. The one I've worked with has been and has followed up with info when he's had it.

However, I guess maybe he hasn't wanted to call you weekly just to say "yeah.. nothing new". I'd still like the occasional call if I were in that situation though.

Also speculation threads are just that.. they aren't SoA lies.
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Old 05-01-2012, 01:22 PM   #58
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Okay the dealership said I'd receive a VON# within 24 hours. I asked them to give me something and this is what I got that makes me feel comfortable.




Quote:
Originally Posted by brzmass12 View Post
Subaru of New England does indeed do their distribution differently. I pre-ordered my BRZ on 3/2 and was told that SNE does not do VONs. Their system is based on when the orders are entered into the system by the dealer.

However, they should have provided you with an order confirmation which shows the trim, color and transmission you selected. It's a simple printout that also shows when the order was submitted. This is what SNE will use in determining when you will receive your car.
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Old 05-01-2012, 01:27 PM   #59
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I'm pretty sure SoA assigns the VIN to an open VON at port and not at start of production. I'm pretty sure lean manufacturing in Japan does not care of what color, trim, and trans each person orders, but instead goes by general statistics of those and then just pumps them out in lots to drive down manufacturing costs. Having SoA, which does not control manufacturing, held responsible on tracing of manufacturing would just add another expense to the bottom line. In their eyes, it is not worth the cost because how often are people this anxious for one of their release. Remember SoA and Fuji Heavy Industries are essentially two different companies and communication usually always sucks between them. Just hope you get a 1-2 week notice
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Old 05-01-2012, 01:29 PM   #60
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Originally Posted by ngabdala View Post
Okay the dealership said I'd receive a VON# within 24 hours. I asked them to give me something and this is what I got that makes me feel comfortable.
Not sure why u lined out your name/address/email, you can clearly tell what they are...just sayin'.
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Old 05-01-2012, 04:04 PM   #61
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Okay the dealership said I'd receive a VON# within 24 hours. I asked them to give me something and this is what I got that makes me feel comfortable.
That's exactly what I, as well as other users on here, received from Patrick Subaru. You should be all set now.

However, not so sure I agree with their VON statement. I spoke with the GM back when I put my pre-order in on 3/2 and he said that SNE has a different system and does not provide VONs. I guess everything goes off of the date when the order is placed.
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Old 05-01-2012, 05:13 PM   #62
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Yea, I am in NY and my dealer is telling me they don't even know the price. lolz
Which dealer did you go to?
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Old 05-02-2012, 08:49 AM   #63
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Really?

Didn't feel like getting pranked. If u can tell what they are I deserve to be pranked

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Not sure why u lined out your name/address/email, you can clearly tell what they are...just sayin'.
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