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NY / NJ / CT / PA NY, NJ, CT, PA |
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Member
Join Date: Apr 2014
Drives: FR-S Whiteout 2013
Location: PA
Posts: 30
Thanks: 18
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Ardmore Toyota - unprofessional, incompetent
Quote:
Thanks for the heads up. Ardmore was a great sales experience, but clueless for Service. They don't seem to know how to return a phone call. My FR-S was in for the standard service. I had two issues to address: squeaky high pressure fuel pump and difficulty shifting into 1st & 2nd. The allegedly replaced the pump, but now it chirps again… Nobody there had any creative ideas about what to do with the shifting difficulty. I had to take the tech for a drive so he could see the problem in action. They were suppose to consult with Toyota engineering and report to me. After several messages to the Service Writer and Service Manager, I've given up hope that they have a technician there capable of dealing with these problems. Frankly, the threads on this forum have be FAR more helpful. Anyone have any updates for better service in the Southeast PA area? Anyone run into difficulty getting another Scion dealer to deal with an on-going service issue? |
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