Last time for free dealer service

[andrew20195]

Originally Posted by cycleboy

For that, I connected 2 drinking straws together and literally sucked the oil out (don't worry, I didn't ingest any).

Sucks you had this issue with the dealership... but this is hilarious!
FYI, clean oil is relatively non-toxic, though it does a good job of lubricating your digestive tract, which has unpleasant consequences.

I would have brought it back to them, and let them deal with it. It looks to me like either their oil gun popped out of the fill cap (if they used bulk oil), or whoever was filling it has terrible aim.

[N1rve]

Originally Posted by andrew20195

Sucks you had this issue with the dealership... but this is hilarious!
FYI, clean oil is relatively non-toxic, though it does a good job of lubricating your digestive tract, which has unpleasant consequences.

I would have brought it back to them, and let them deal with it. It looks to me like either their oil gun popped out of the fill cap (if they used bulk oil), or whoever was filling it has terrible aim.

Dealers always use the oil gun unless the oil isn't common. I remember I would have to go to parts to request 0W-20. But now 0W-20 comes from the oil gun. Though this stuff shoots out like water, we were trained to cover the top when refilling with a clean rag so it doesn't splash out.

A good tip to clean spilled oil is brake cleaner.

[cycleboy]

Originally Posted by andrew20195

Sucks you had this issue with the dealership... but this is hilarious!
FYI, clean oil is relatively non-toxic, though it does a good job of lubricating your digestive tract, which has unpleasant consequences.

I wasn't too worried about dying from it but nasty taste and explosive diarrhea is not my idea of a fun day! I did think it would look pretty funny if my neighbors saw me with a straw stuck in the engine.

[ZionsWrath]

Yea, the reason I started doing my own oil changes because on my Honda, I would drop off at 9am for oil change, they wouldn't call until 4pm it was done. Plus all other services were rippoffs with jacked up prices. (Interval services like 30k etc)

[Bad Habits]

Jacked up prices is right, my local dealer quoted me 80$ for an oil change. Lol yeah no thanks.

[cycleboy]

I thought I would follow up on my thread since it appears to be a conclusion now.

I received the "how'd we do" email from the dealership and answered them honestly. It went back to the Service Manager's email address.

I also received the survey from Scion/Toyota and answered it honestly and put in comments where appropriate.

That was just after New Year's and I have heard nothing from the dealership whatsoever. My conclusion is they don't give a rat's ass and therefore I'm never going there for service again (although I have no issue w/ the sales side and would use them again, parts dept too).

Since I gave them a fair change to respond and make it right but they didn't, I will let you all know where - Toyota of Santa Barbara.