FBM Tuning fixed my issue, FA20 and Visconti didn't work as well - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

whitefrs · 07-09-2013, 10:33 PM

Quote:

Originally Posted by Frs300

didnt even give him a chance to help. he said he wasnt done wanted to see why you had issues in the first place. then you ditch him and come on here and say it was a waste of money. LJ should have charged you too but being the nice guy he is he didnt.

so whats going to happen if the cel comes back in a week or two you going to get rid of the car again and relist the fbm kit and catch can?

then i will admit that i was a stupid guy that had no knowledge on anything

but as of now my car runs fine and i didnt have any mechanical issues inspected nor fix and ecutek logs and aem failsage logs show it

FAER · 07-09-2013, 10:46 PM

FYI... because FBM was able to score a touchdown this time on your car doesn't make FA20club or visconti the bench warmers of the FT86 world...

whitefrs · 07-09-2013, 10:47 PM

Quote:

Originally Posted by FAER

FYI... because FBM was able to score a touchdown this time on your car doesn't make FA20club or visconti the bench warmers of the FT86 world...

You are absolutely right ma dude
Thats why i said MY car

86_ZN6 · 07-09-2013, 10:53 PM

so was he able to solve your P0451??

whitefrs · 07-09-2013, 10:54 PM

Quote:

Originally Posted by 86_ZN6

so was he able to solve your P0451??

yes sir

it didnt came again after numerous times of starting up my car

FullBlown · 07-09-2013, 10:56 PM

Will, I'm glad we were able to sort your problems out. I want to clear some things up so people are aware that we do not sell e-tunes at all.

We have sold quite a few turbo kits for this platform and we provide full support for those who have purchased from us. All of our maps are free to our customers and we offer touch ups as well. The only time we charge for a tune, is when we need to get on the dyno and tailor the tune to the vehicle.

What upsets us the most is that our customers have told us about Vendors who sell E-tunes on this forum, have been PMing them and bashing our work to offer their services. We do not advertise tunes for anything other than ones for our kits and yes "FREE"

Will, messaged me and said "I need your help, the car has a vacuum leak and it is not the tune" Well... we are pretty familiar with this car, and at 600hp and 26psi, nothing came loose besides a couple of hoses so i knew this was not his case. Subaru didn't even offer enough vacuum ports to begin with ,so there really isn't much to look for.

We did not do this free just to stir some drama up. This is the service you get being a customer of ours and it has been that way since day one.

whitefrs · 07-09-2013, 10:59 PM

Quote:

Originally Posted by FullBlown

Will, I'm glad we were able to sort your problems out. I want to clear some things up so people are aware that we do not sell e-tunes at all.

We have sold quite a few turbo kits for this platform and we provide full support for those who have purchased from us. All of our maps are free to our customers and we offer touch ups as well. Only time we charge for a tune, is when we need to get on the dyno and tailor the tune to the vehicle.

What upsets us the most is that our customers have told us about Vendors who sell E-tunes on this forum, have been PMing them and bashing our work to offer their services. We do not advertise tunes for anything other than ones for our kits and yes "FREE"

Will, messaged me and said "I need your help, the car has a vacuum leak and it is not the tune" Well... we are pretty familiar with this car, and at 600hp and 26psi, nothing came loose besides a couple of hoses so i knew this was not his case. Subaru didn't even offer enough vacuum ports to begin with ,so there really isn't much to look for.

We did not do this free just to stir some drama up. This is the service you get being a customer of ours and it has been that way since day one.

s2d4 · 07-09-2013, 11:06 PM

Quote:

Originally Posted by FullBlown

We did not do this free just to stir some drama up. This is the service you get being a customer of ours and it has been that way since day one.

I love this no nonsense customer service.
Cheers for being a good sport.

topazsparrow · 07-09-2013, 11:07 PM

This whole thread is in bad taste. If OP wants to compliment the tuner that helped him out, fine. It's in extremely bad taste to point out the others who could not or didn't help him.

This is airing dirty laundry and I don't think it needs to be public. Not only does it burn bridges for people it has potential to turn the vendors against the community. That's the last thing we need here.

Dipstik-sportech · 07-09-2013, 11:08 PM

I 100% agree with Lj here. The tune that came with my kit was, in essence free being that it was included in the kit price. He was also nice enough to get me on his dyno on a Sunday when it was 95 degrees out, and he wasn't feeling well. Can you say customer service?!!! I'm not bashing the other guys here either, I just know how I was treated in this instance and have made a friend and they have made a customer for life. I've been in retail for over 10yrs and customer service can make or break you in this business no matter how good you or your product is.

whitefrs · 07-09-2013, 11:11 PM

im not bashing anyone here either all i said was that they couldnt get my car right and i wasted 1k.

i know if something happens LJ will back me up and help me again

Zgrinch · 07-09-2013, 11:26 PM

Quote:

Originally Posted by topazsparrow

This whole thread is in bad taste. If OP wants to compliment the tuner that helped him out, fine. It's in extremely bad taste to point out the others who could not or didn't help him.

This is airing dirty laundry and I don't think it needs to be public. Not only does it burn bridges for people it has potential to turn the vendors against the community. That's the last thing we need here.

Amen.

It's the innuendo that somehow the other tuners don't know what they are doing or handout bad tunes. Just praise the person who helped you and move on.

Have you checked out all the people here using FA20 and how happy they are with his tunes..and turbo setups?

I can tell you one thing, I'm saving like crazy for FI, and my money is going to Tony.

s2d4 · 07-09-2013, 11:36 PM

Quote:

Originally Posted by pixel67

If you are not getting the service that you paid for then take it up with them off line.

The forum has the right to know.
Part of making an educated purchasing decision is by having the full picture, be it bad or good, hiding things under the carpet does not service the community in any way.

SubaSteve · 07-09-2013, 11:38 PM

Should this thread be deleted hell no. Should this thread be moved to feedback/vendor comments hell YES.

"What upsets us the most is that our customers have told us about Vendors who sell E-tunes on this forum, have been PMing them and bashing our work to offer their services. We do not advertise tunes for anything other than ones for our kits and yes "FREE""

THIS IS WHY THIS THREAD SHOULD STAY OPEN ^^^^^^^^^^^^ bring light to garbage like this

07-09-2013, 11:08 PM	#24
Dipstik-sportech Senior Member Join Date: Oct 2012 Drives: 2013 BRZ satin white pearl sportech Location: Thunder Bay Ontario Canada Posts: 1,813 Thanks: 842 Thanked 911 Times in 576 Posts Mentioned: 43 Post(s) Tagged: 0 Thread(s)	I 100% agree with Lj here. The tune that came with my kit was, in essence free being that it was included in the kit price. He was also nice enough to get me on his dyno on a Sunday when it was 95 degrees out, and he wasn't feeling well. Can you say customer service?!!! I'm not bashing the other guys here either, I just know how I was treated in this instance and have made a friend and they have made a customer for life. I've been in retail for over 10yrs and customer service can make or break you in this business no matter how good you or your product is. __________________ 2013 SWP BRZ sportech. 11.11sec@129.01mph, 511whp on e70. FullBlown base kit, FullBlown built 9.5:1 engine, GTX3076R GEN2 turbo, 1700cc Bosch injectors, FullBlown flex fuel kit, FullBlown radiator and oil cooler, FullBlown custom 3" dual exit exhaust, act xtreme clutch, whiteline diff and subframe inserts, BC Racing coilovers, hotchkiss 18mm rear sway, is300 3.73 differential ... Never finished

07-09-2013, 11:11 PM	#25
whitefrs Love Boost!!!!!!!! Join Date: Jun 2012 Drives: Whiteout Scion FR-S Location: Long Island NY Posts: 3,612 Thanks: 429 Thanked 902 Times in 606 Posts Mentioned: 87 Post(s) Tagged: 3 Thread(s)	im not bashing anyone here either all i said was that they couldnt get my car right and i wasted 1k. i know if something happens LJ will back me up and help me again __________________ ༼ つ ◕_◕ ༽つ I LOVE BOOST ༼ つ ◕_◕ ༽つ

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07-09-2013, 10:46 PM	#16
FAER Banned Join Date: Mar 2013 Drives: Silver BRZ Location: Texas Posts: 361 Thanks: 22 Thanked 118 Times in 86 Posts Mentioned: 10 Post(s) Tagged: 0 Thread(s)	FYI... because FBM was able to score a touchdown this time on your car doesn't make FA20club or visconti the bench warmers of the FT86 world...

07-09-2013, 10:53 PM	#18
86_ZN6 Senior Member Join Date: Apr 2012 Drives: 86 ZN6 Location: SF Bay Area, NorCal Posts: 4,682 Thanks: 1,317 Thanked 2,072 Times in 1,222 Posts Mentioned: 126 Post(s) Tagged: 1 Thread(s)	so was he able to solve your P0451??

07-09-2013, 10:56 PM	#20
FullBlown Senior Member Join Date: Sep 2012 Drives: Scion FRS Location: MN Posts: 1,171 Thanks: 242 Thanked 2,026 Times in 548 Posts Mentioned: 298 Post(s) Tagged: 4 Thread(s)	Will, I'm glad we were able to sort your problems out. I want to clear some things up so people are aware that we do not sell e-tunes at all. We have sold quite a few turbo kits for this platform and we provide full support for those who have purchased from us. All of our maps are free to our customers and we offer touch ups as well. The only time we charge for a tune, is when we need to get on the dyno and tailor the tune to the vehicle. What upsets us the most is that our customers have told us about Vendors who sell E-tunes on this forum, have been PMing them and bashing our work to offer their services. We do not advertise tunes for anything other than ones for our kits and yes "FREE" Will, messaged me and said "I need your help, the car has a vacuum leak and it is not the tune" Well... we are pretty familiar with this car, and at 600hp and 26psi, nothing came loose besides a couple of hoses so i knew this was not his case. Subaru didn't even offer enough vacuum ports to begin with ,so there really isn't much to look for. We did not do this free just to stir some drama up. This is the service you get being a customer of ours and it has been that way since day one.

07-09-2013, 11:07 PM	#23
topazsparrow Senior Member Join Date: Jul 2012 Drives: slow Location: Canada Posts: 293 Thanks: 87 Thanked 158 Times in 61 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	This whole thread is in bad taste. If OP wants to compliment the tuner that helped him out, fine. It's in extremely bad taste to point out the others who could not or didn't help him. This is airing dirty laundry and I don't think it needs to be public. Not only does it burn bridges for people it has potential to turn the vendors against the community. That's the last thing we need here.

07-09-2013, 11:38 PM	#28
SubaSteve Captain Cocoa Join Date: Jul 2012 Drives: CBS BRZ MT Location: MD Posts: 597 Thanks: 32 Thanked 282 Times in 161 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	Should this thread be deleted hell no. Should this thread be moved to feedback/vendor comments hell YES. "What upsets us the most is that our customers have told us about Vendors who sell E-tunes on this forum, have been PMing them and bashing our work to offer their services. We do not advertise tunes for anything other than ones for our kits and yes "FREE"" THIS IS WHY THIS THREAD SHOULD STAY OPEN ^^^^^^^^^^^^ bring light to garbage like this

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