JDL Auto Design - 2014 Exhaust Products - Page 32 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

transition · 03-18-2014, 09:13 PM

Quote:

Originally Posted by JDLAutoDesign

Did you try to the bracket on the mount with the front and rear loosen. Everything needs to be loose then tightened. Our brackets are not the same dimensions/size OEM just use the mounting point.

Yes i did. There is absolutely no way the front pipe will fit like this. I had the over-pipe loose as i mentioned before and of course the cat-back is simply floating. The bracket is about an inch off of where it should be.

transition · 03-18-2014, 09:17 PM

Quote:

Originally Posted by JDLAutoDesign

Did you try to the bracket on the mount with the front and rear loosen. Everything needs to be loose then tightened. Our brackets are not the same dimensions/size OEM just use the mounting point.

Another factor here is you guys designed the bracket so small i have to literally push the front pipe through it. Once it's on there there is no wiggle room or adjustability at all.

JDLAutoDesign · 03-18-2014, 09:18 PM

Put in on as per the sequence below with all the connections loose and snap a pic. You may need to also have the over pipe loose to get it aligned

1 Hang it on the bracket and start the mounting bolt
2 Start the bolts in the front of the FP
3 Start the bolts in the rear FP

transition · 03-18-2014, 09:24 PM

Quote:

Originally Posted by JDLAutoDesign

Put in on as per the sequence below with all the connections loose and snap a pic. You may need to also have the over pipe loose to get it aligned

1 Hang it on the bracket and start the mounting bolt
2 Start the bolts in the front of the FP
3 Start the bolts in the rear FP

I've tried every which way to hang this thing. The problem is the BRACKET IS TOO SMALL.

Thank you for posting that picture it shows exactly the problem! You changed the size of the bracket design. Case in point - look how much smaller my bracket is then what is shown in your own photo:

JDLAutoDesign · 03-18-2014, 09:27 PM

The mounting point on the fixture hasn't changed regardless of the length of the bracket. Send it back and we can inspect it and get it corrected. What as your order so I can note it and send you a return label

transition · 03-18-2014, 09:30 PM

Quote:

Originally Posted by JDLAutoDesign

The mounting point on the fixture hasn't changed regardless of the length of the bracket. Send it back and we can inspect it and get it corrected. What as your order so I can note it and send you a return label

Arg.. Man you're not getting it. Why is it so hard to realize you've made a simple mistake in making the bracket smaller? Look how much smaller my bracket is compared to your photo. It has to be force fit onto the car versus your photo clearly shows there is some adjustability. How long will a replacement take i only have 3 weeks MAX before the car needs to leave for an event?

JDLAutoDesign · 03-18-2014, 09:33 PM

If we made a mistake we will fix it not saying we didnt. Its standard procedure to get photos and get it sent back.

M3BimmerBilly · 03-18-2014, 09:34 PM

Wow. drop at least $1K with these guys and they treat you like crap. Clearly they made a mistake and this guy has shown it repeatedly. I can't believe any respectable tuner would make a customer wait weeks for a product and then when its wrong deny all responsibility.

JDL = another tuner that will be extinct in 2 years if they can figure out customer service.

JDLAutoDesign · 03-18-2014, 09:36 PM

Quote:

Originally Posted by M3BimmerBilly

Wow. drop at least $1K with these guys and they treat you like crap. Clearly they made a mistake and this guy has shown it repeatedly. I can't believe any respectable tuner would make a customer wait weeks for a product and then when its wrong deny all responsibility.

JDL = another tuner that will be extinct in 2 years if they can figure out customer service.

Not treating anybody like crap. Its our procedure to get photos of the issue as sometimes there can be some things that are overlooked. Either way we will get it taken care of

Bonks86 · 03-18-2014, 09:38 PM

They aren't denying responsibility.... They are trying to help in real time... How is giving the guy some suggestions on how to install poor customer service? I think it can be said that not everyone on here that buys parts knows how to install them correctly. That being said it definately could be a mistake and JDL will get it fixed. Ronnie helped me when i had some leak issues and we got it squared away.

transition · 03-18-2014, 09:40 PM

Quote:

Originally Posted by JDLAutoDesign

Not treating anybody like crap. Its our procedure to get photos of the issue as sometimes there can be some things that are overlooked. Either way we will get it taken care of

How many more photos do you want?

xDanger_208x · 03-18-2014, 09:40 PM

After drilling out the bracket hole on my JDL front pipe it still wouldn't line up properly.. especially with a catback utilizing a flat gasket instead of the doughnut.
I ended up cutting off the bracket and making a new one.

JDLAutoDesign · 03-18-2014, 09:40 PM

Quote:

Originally Posted by transition

How many more photos do you want?

Just your order # so I can send you a return label

transition · 03-18-2014, 09:42 PM

Quote:

Originally Posted by JDLAutoDesign

Just your order # so I can send you a return label

I asked a question about how long it will take. I have an event in 3 weeks and need to be sure i can get it back ahead of that.

03-18-2014, 09:40 PM	#446
xDanger_208x Senior Member Join Date: Oct 2013 Drives: Posts: 483 Thanks: 200 Thanked 129 Times in 77 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	After drilling out the bracket hole on my JDL front pipe it still wouldn't line up properly.. especially with a catback utilizing a flat gasket instead of the doughnut. I ended up cutting off the bracket and making a new one. __________________ My STX build thread http://www.ft86club.com/forums/showthread.php?t=55616

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03-18-2014, 09:18 PM	#437
JDLAutoDesign Join Date: Jul 2012 Drives: 13 FRS Location: Phx AZ Posts: 1,827 Thanks: 389 Thanked 1,437 Times in 652 Posts Mentioned: 104 Post(s) Tagged: 1 Thread(s)	Put in on as per the sequence below with all the connections loose and snap a pic. You may need to also have the over pipe loose to get it aligned 1 Hang it on the bracket and start the mounting bolt 2 Start the bolts in the front of the FP 3 Start the bolts in the rear FP

03-18-2014, 09:27 PM	#439
JDLAutoDesign Join Date: Jul 2012 Drives: 13 FRS Location: Phx AZ Posts: 1,827 Thanks: 389 Thanked 1,437 Times in 652 Posts Mentioned: 104 Post(s) Tagged: 1 Thread(s)	The mounting point on the fixture hasn't changed regardless of the length of the bracket. Send it back and we can inspect it and get it corrected. What as your order so I can note it and send you a return label

03-18-2014, 09:33 PM	#441
JDLAutoDesign Join Date: Jul 2012 Drives: 13 FRS Location: Phx AZ Posts: 1,827 Thanks: 389 Thanked 1,437 Times in 652 Posts Mentioned: 104 Post(s) Tagged: 1 Thread(s)	If we made a mistake we will fix it not saying we didnt. Its standard procedure to get photos and get it sent back.

03-18-2014, 09:34 PM	#442
M3BimmerBilly Junior Member Join Date: Jan 2014 Drives: Nothing Cool Location: East Cobb Snob Posts: 3 Thanks: 0 Thanked 1 Time in 1 Post Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Wow. drop at least $1K with these guys and they treat you like crap. Clearly they made a mistake and this guy has shown it repeatedly. I can't believe any respectable tuner would make a customer wait weeks for a product and then when its wrong deny all responsibility. JDL = another tuner that will be extinct in 2 years if they can figure out customer service.

03-18-2014, 09:38 PM	#444
Bonks86 Senior Member Join Date: Feb 2013 Drives: Gt-86 Location: AZ Posts: 222 Thanks: 48 Thanked 72 Times in 53 Posts Mentioned: 10 Post(s) Tagged: 1 Thread(s)	They aren't denying responsibility.... They are trying to help in real time... How is giving the guy some suggestions on how to install poor customer service? I think it can be said that not everyone on here that buys parts knows how to install them correctly. That being said it definately could be a mistake and JDL will get it fixed. Ronnie helped me when i had some leak issues and we got it squared away.

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