Quote:
Originally Posted by Sekal
No.
I do not think the dealer is supposed to let you know that they test drove a car after a repair, they test drive a car so that if they missed anything they can fix it before you, the customer can pick it up without having issues until your next maintenance is due. However, in the case of taillight condensation the dealer might have driven the car to their clean up bay(if they have one) and the car got the damaged there. They will need to test the repair they have done most of the time. All for your convenience. All so that the car will not break down on you.
Do not just go and blame a dealer just because you think you know what is wrong and what is right. Damage might have been done by OP and only noticed right after the dealer service.
IT IS TIME FOR EQUALITY.
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First off, I work at a dealership and most dealerships do a walk around on the car to make sure there isn't previous damage before doing service. Assuming this is a process that should have been followed. If there was no walk around performed and marked off on the vehicle damage sheet with the customer's signature, then the dealer cannot prove that this was pre existing and the customer can claim the dealer did it. In this case, sounds like the f@cking C Tech went for a quick spin and curbed her car. I got my tail lights replaced and they didn't do a test drive. When I got my fuel pump noise diagnosed, the tech came and got me so we could go on a test drive together to confirm the noise.
Keep following up and get these sh!t heads to pay because if this was my car and I would have had this shit resolved and fixed.