Subaru Dealer Whitelist (positive experiences, truthful dealings)

[codesplice]

Originally Posted by codesplice

AL - Huntsville - Landers McLarty - Both

Sales: Dean Hartley
Service: Michael Mayers
Story: Friendly, helpful, knowledgeable, enthusiastic about the BRZ in particular. Eager to please, but not at all pushy. Happy to set me up with an overnight loaner to help seal the deal. This was my first new car purchase and the entire process was very comfortable and no-pressure - not at all what I expected. And I got a great car at a great price!

Update 6/3: I just returned from my first (~3750) service appointment and couldn't be happier. As soon as I pulled up, the service manager (Michael Mayer) greeted me by name and directed me to the customer lounge stocked with a dope Starbucks grinding/brewing/dispensing machine. Forty minutes and $0.00 later, I found an ice-cold bottle of water waiting in my cupholder as I hopped back in my car. Michael and the rest of the service staff were extremely friendly and highly efficient, and I'm actually eager to return for my next service.

At this point, I honestly can't recommend Landers McLarty Subaru highly enough.

Bump for service experience update.

[sluflyer06]

MO - Creve Coeur - Lou Fusz Subaru Creve Coeur - Sales and Service

Sales: Mary
Service:
Story: I've been coming to this dealer off and on for years with some previous cars (06' WRX & 08' Mazdaspeed3) had nothing but great experience with warranty and service as needed time and time again. Their prices are extremely fair and I really couldn't change my oil any cheaper myself.

I recently (4 days ago) bought a '14 BRZ Ltd from Mary and had a very easy no pressure experience from start to finish, their prices are great and I also have friends who come here for basic service and we all really love this dealer.

[seethemitch]

TX - Denton - Huffines Subaru Denton‎- Sales

Sales – Mike BresnahanService - No experience yet

Story: This is my first Subaru purchase.I started my search on June 8 by searching a 75 mile radius for a very specific car (2014 BRZ Limited, auto, white).There weren’t any on the market so I emailed Huffines Subaru Denton on June 9th to have one built; Mike emailed me the same day. He was upfront telling me he didn’t have the BRZ I was looking for on his lot and ordering one would take 6-8 weeks. He asked that I come in to talk about specifics.My goal was to take advantage of the .9% financing offered through Subaru so delivery would have to be taken by June 30, I made sure I was very clear on my intentions.

I visited the dealership on June 11th.Mike found 2 BRZ’s that matched my criteria in Houston.We worked on financing and agreed on a price below MSRP which surprised me considering how very few of these cars are available. The only stipulation would be that they would have to get the car from Gillman Subaru Southwest in Houston.I thought this would take at least a few days but Mike had the car ready and waiting on June 12th.I will definitely do business again with Mike and Huffines.

[sactownbwoy]

CA - San Diego - Frank Subaru

Sales: Jose

Service: N/A

Story: 2014 BRZ Limited. Already pre-approved through bank, requested info through the website, they emailed me back with a quote and to come in for a test drive. I came in a couple days later to test drive. No intentions of buying that day (didn't have the check from the bank yet) Sat down with Jose after the test drive, I mentioned the email from his co-worker about the price quote which was $1k below MSRP. Car came with the Popular Package #2C. No haggling or anything.


Since they were one of the "approved" dealers from the bank they didn't even need the check, said I could bring it in later when I got it. In the end it didn't even matter.


What really did it for me was them taking my truck and completely paying what I owed on it which was about $9k. Totally wasn't expecting that.


The sales service from start to finish was awesome. They even got me a better rate from Subaru then my bank.


I was so happy with their service that I told my friend she should go there because she is looking for a new car.

[Alexioooo]

MA. Shrewsbury - Patrick Subaru - Sales

Salesman: Tri Le.
Service: N/A
Story: Scanned inventory til I found a WRB 6MT, which they had. Bought it at TrueCar Price since Patrick is a TrueCar certified dealer(which i highly recommend as a car salesman, easiest way to buy a car.) Tri was awesome, professional, friendly, accommodating and informative. Reg'd it in CT with no hiccups. And got me better financing than my CU. Gave me a lot of good info and very satisfied so far.

[SlyCayer]

Canada, ON - Ottawa - Otto's Subaru

Sales: Sami Mousleh and Bryan Zhang
Service: N/A

Story:

Amazing! One word to explain the way they conduct business! Professional, and amazingly friendly.

I came in for a BRZ Aozora, but did not believe in paying full price, they helped me understand the reason for paying full price on a limited car! The delivery girl was amazing and I could of never thought of better service then this. I will never buy another Subaru from anyone else then them!

[wedwards98]

WA - Auburn - Mike Scarff Subaru

Sales: Gabe Scott
Service: n/a
Story: Absolutely fantastic to work with. Great communication, always answered his phone and replied to my emails within minutes. Wasn't pushy at all, very open, honest and relaxed. Sold me the car at invoice with no issues. Very professional, enthusiastic, and fun to talk to. Great feeling and would highly recommend

[R N M]

Any reputable dealers in NY/NJ?

I called a few and have not had any positive replies.
No dealers even have a car to test drive and dont even know when they will get 2015s.

First post haha....

[SStratos]

Originally Posted by Deslock

Since there is a blacklist thread, I thought it made sense to start a whitelist thread. As with most things, YMMV (some dealerships might exist in both threads).

• Please use the format below to post the dealership location, name, sales and/or service person, and a brief description of why you recommend them:

  [State (two digit)] - [Town] - [Dealership] - [sales, service, both]
  
  Sales: [name or N/A]
  Service: [name or N/A]
  Story: [please keep it brief]
  
  Click here to see an example.
  

• If not in the USA, specify country rather than state.
• Optional: If you include a link to the dealership website, I'll also post it.
• Feel free to post even if your dealership was already mentioned.
• For Toyota/Scion, see http://www.ft86club.com/forums/showthread.php?t=27809

SUBARU WHITELIST

STATE TOWN              DEALER       SALES/SERVICE
--------------------------------------------------
AL   Huntsville         Landers McLarty      sales
--------------------------------------------------
AZ   Chandler           Subaru of Chandler   sales
AZ   Phoenix            Camelback Subaru     both
--------------------------------------------------
CA   Redwood City       Carlsen Subaru       both
CA   San Jose           Capitol Subaru       sales
CA   San Jose           Capitol Subaru       sales
CA   Torrance           Pacific Subaru       sales
--------------------------------------------------
CO   Auroura            Shortline Subaru     sales
CO   Boulder            Flatirons            both
CO   Colorado Springs   Heuberger Motors     sales
CO   Colorado Springs   Heuberger Motors     sales
CO   Colorado Springs   Heuberger Motors     sales
CO   Colorado Springs   Heuberger Motors     sales
CO   Colorado Springs   Heuberger Motors     sales
CO   Colorado Springs   Heuberger Motors     sales
CO   Colorado Springs   Heuberger Motors     sales
CO   Colorado Springs   Heuberger Motors     sales
CO   Colorado Springs   Heuberger Motors     sales
CO   Colorado Springs   Heuberger Motors     sales
CO   Longmont           Valley Subaru        sales
--------------------------------------------------
CT   Branford           Premier Subaru       sales
CT   New London         Secor                both
CT   Norwalk            Garavel Subaru       both
CT   Torrington         Center Subaru        both
--------------------------------------------------
FL   Clearwater         Fitzgerald Auto      sales
FL   Jacksonville       Orange Park          sales
FL   Jacksonville       Jacksonville         both
FL   Pembroke Pines     Pembroke Pines       sales
FL   Tampa              Mastro Subaru        both
--------------------------------------------------
GA   Cumming            Troncalli Subaru     both
GA   Duluth             Subaru of Gwinnett   sales
GA   Kennesaw           Subaru of Kennesaw   sales
GA   Kennesaw           Subaru of Kennesaw   sales
--------------------------------------------------
HI   Honolulu           Servco Subaru        sales
--------------------------------------------------
IA   Council Bluffs     Edwards Subaru       sales
--------------------------------------------------
ID   Pocatello          Phil Meador Subaru   both
--------------------------------------------------
IL   Bensenville        Grand Subaru         sales
IL   Libertyville       Libertyville Auto    sales
IL   Libertyville       Libertyville Auto    sales
--------------------------------------------------
IN   Indianapolis       Tom Wood Subaru      sales
--------------------------------------------------
KY   Florence           Joseph Subaru        sales
--------------------------------------------------
LA   Covington          Baldwin Subaru       sales
--------------------------------------------------
MA   Belmont            CitySide Subaru      sales
MA   Braintree          Quirk                sales
MA   Hadley             Steve Lewis Subaru   both
MA   Shrewsbury         Patrick Subaru       sales
MA   Shrewsbury         Patrick Subaru       sales
--------------------------------------------------
MD   Annapolis          Annapolis Subaru     both
MD   Baltimore          Russell Subaru       both (bought Outback)
MD   Owings Mills       Heritage Subaru      both
MD   Silver Spring      Herb Gordon          sales
MD   Silver Spring      Herb Gordon          sales
--------------------------------------------------
ME   Auburn             Evergreen Subaru     sales
--------------------------------------------------
MI   Ferndale           Hodges Subaru        both
--------------------------------------------------
MN   Bloomington        Bloomington Subaru   service
--------------------------------------------------
MO   Creve Coeur        Lou Fusz Subaru      both
MO   St. Peters         Lou Fusz Subaru      both
--------------------------------------------------
MT   Butte              Subaru of Butte      sales
--------------------------------------------------
NC   Charlotte          Folger Subaru        sales
--------------------------------------------------
NH   Keene              Subaru of Keene      sales
NH   Manchester         Manchester Subaru    sales
NH   Manchester         Manchester Subaru    sales
NH   Manchester         Manchester Subaru    sales
--------------------------------------------------
NJ   Tinton Falls       World Subaru         sales
--------------------------------------------------
NY   Elmira/Corning     Simmons Rockwell     sales
NY   Glenville          Capitaland Subaru    sales
--------------------------------------------------
OH   Cincinnati         Beechmont Subaru     sales
OH   Toledo             Yark                 sales
OH   Toledo             Yark                 sales
--------------------------------------------------
PA   Allentown          Ciocca               sales
PA   Butler             Kerven Subaru        both
PA   Doylestown         Fred Beans Subaru    sales
PA   Harrisburg         Faulkner Subaru      both
PA   E. Petersburg      Lancaster County     sales
PA   Limerock           Welsh Subaru         sales
PA   Stroudsburg        Ertle Subaru         sales
--------------------------------------------------
TN   Chattanooga        Kelly Subaru         both
--------------------------------------------------
TX   Dallas             Seawell Subaru       sales
TX   Dallas             Seawell Subaru       both
TX   Denton             Huffines Subaru      sales
TX   Georgetown         Roger Beasley        sales
TX   Houston            Gillman Subaru       sales
TX   Houston            Gillman Subaru       sales
TX   Killeen            Cleo Bay Subaru      sales
TX   Killeen            Cleo Bay Subaru      sales
TX   San Antonio        North Park Subaru    sales
--------------------------------------------------
VA   Alexandria         Beyer Subaru         sales
VA   Leesburg           Dulles Motorcars     sales
VA   McLean             Stohlman Subaru      sales
VA   Orange             Reynolds Subaru      sales
VA   Vienna             Stohlman Subaru      sales
VA   Virginia Beach     Perry Subaru         service
--------------------------------------------------
VT   Berlin             Twin City Subaru     sales
--------------------------------------------------
WA   Longview           Bud Clary            sales
WA   Olympia            Hanson               sales
WA   Shoreline          Carter Subaru        sales
WA   Shoreline          Carter Subaru        both
WA   Shoreline          Carter Subaru        sales
WA   Shoreline          Carter Subaru        sales
WA   Shoreline          Carter Subaru        both
WA   Tacoma             Tacoma Subaru        bot
--------------------------------------------------
WI   Janesville         Harms Subaru         sales
WI   Madison            Don Miller Subaru    sales
WI   Mequon             Sommers Subaru       both

Great work....but I live in Vancouver BC Canada and am wondering if any on this site have any good experiences with sales AND service in the lower mainland of British Columbia?


Thank you!

[JoonPrime]

PA
Norristown 19403
Sales

went in just to look at the brz and dream from afar, struck up an excellent deal where they took my (very beat up and several battle scarred) 2011 kia optima in for a GREAT price. they also gave me the 15 limited series blue for below mrsp. if anyones looking to buy, they should check these guys out. the managers(i spoke to 2 of them) were excellent, straight to the point and i walked out 2 days later with the car. they even drove down the car AND paperwork for us to fill out. i live in delaware so it was an hour drive for them.

[pinski]

NC - Boone - Modern Subaru - Sales

Sales: Adriane Lewis
Service: NA
Story: Purchased a new BRZ Limited from them today at nearly $3k off sticker. Didn't mess about in the purchase - gave me their best price straightaway and then gave me a good price right off the bat on my trade, sight unseen. Might've left a bit on the table, but got a good deal and was in and out this morning in less than two hours. Easiest car purchase ever.

http://www.modernsubaru.com/index.htm

[santir]

[NM] - [ABQ] - [GARCIA MOTOR GROUP] - [sales]

Sales: [Josh Colemen]
Service: [N/A]
Story: [I have known josh for 5+years! bought a couple cars from him and i and my family couldnt be happier! i told him i was wanting a BRZ and showed me the Series.Blue in white, held it for me to get things in order. A weeks wait. ]

[kthrash]

MS - Jackson - Paul Moak Subaru - Both

I had a positive experience dealing with Paul Moak Subaru in Jackson, MS.. (the only Subaru dealer in Mississippi) Ask for Lynn Hancock.. great lady to deal with. Service and Parts are both pleasant as well.

[JHSurf]

[TX] - [El Paso] - [Garcia Automotive Group] - [sales]

Sales: Jesus Hermosillo
Service: [N/A]
Story: Great experience with no run-around!