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Issues | Warranty | Recalls / TSB Problems, issues, recalls, TSBs


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Old 03-23-2014, 08:00 AM   #15
Muskokan
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Only one winter on mine and I have this shit too.

Might mention it when I hit the dealer next time.
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Old 03-23-2014, 08:04 AM   #16
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I have an appointment with my dealership next Saturday to have the service manager inspect this rust line on the window pillar post. I will post the results in this thread, but I expect them to be pretty resistant.
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Old 03-23-2014, 08:33 AM   #17
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Hope they dont blame tinter cuttinv it with his blade.
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Old 03-23-2014, 08:42 AM   #18
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Hope they dont blame tinter cuttinv it with his blade.
It's on the outside, why would a tinter be touching the exterior? Even if that happened, I can't imagine everyone here had a dumb tint person.

I think it's a design flaw, where the weather strip should have either been completely water tight, or allowed water to channel through. From looking at my own, there is a tiny gap that allows water to sit (fine for the rubber portion of the weather seal, but bad for the metal window splitter thing).

I'll be bringing mine to the dealer as well with this thread printed out.
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Old 03-23-2014, 09:21 AM   #19
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It's on the outside, why would a tinter be touching the exterior? Even if that happened, I can't imagine everyone here had a dumb tint person.

I think it's a design flaw, where the weather strip should have either been completely water tight, or allowed water to channel through. From looking at my own, there is a tiny gap that allows water to sit (fine for the rubber portion of the weather seal, but bad for the metal window splitter thing).

I'll be bringing mine to the dealer as well with this thread printed out.
From what I've seen tinters measure and cut from the outside. Not sure if that's how it is supposed to be done or not I haven't seen that many tint jobs
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Old 03-23-2014, 09:24 AM   #20
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I feel sorry for you guys who are having to drive your car regularly in winter weather. I hate to see salt all over any of my vehicles. I remember well the toll salt took on my cars when I used to live farther north. Since you can't do much about the weather, I'd try cleaning this spot regularly with some detail spray to remove salt accumulation. A little spray wax after cleaning might also help add some additional protection to this area.
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Old 03-23-2014, 12:43 PM   #21
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I assumed at first this was just a snow area issue due to the salt.

But, I got intrigued and decided to go look at my car.

IT HAS RUST IN THESE AREAS! This is a So Cal car, just under a year old, and has probably seen rain less than a half dozen times in its life. Never been in snow at all. So we can rule out this issue coming from road salt. I do drive along the ocean daily, so there's some salt in the air. My guess from the photos I'll post below is that the hard rubber seal has a little bit of motion as the car moves and any grit that gets in that spot then causes the paint to rub through.

I'm concerned about this because as Rust-O-Leum says, rust never sleeps.

Driver's side as it looked without touching it.


Driver's side after I pushed the rubber seal down a bit.


Driver's side after I cleaned it with rubbing alcohol on a q-tip. Definitely a line of rust!
[IMG]https://farm8.staticflickr.com/7273/13357565234_395d140***.jpg[/IMG]

Passenger's side after cleaning.
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Old 03-24-2014, 08:10 AM   #22
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I'm surprised you are having the same problem down in So Cal. This rust problem is really surprising and not just a result of the winter road salt getting stuck in that area...

It looks like we will just have to routinely clean that area to ensure salt and moisture isn't trapped there. Hope this isn't going to be a big issue where the rust expands so that it becomes quite unsightly.

Any idea how much it would cost to replace the entire external metal pillar on the window?
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Old 03-24-2014, 09:00 AM   #23
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Checked mine, both were rusting. replaced under warranty.

I will be keeping an eye on this in the future.
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Old 03-24-2014, 09:12 AM   #24
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Checked mine, both were rusting. replaced under warranty.

I will be keeping an eye on this in the future.
That is good to hear, did the dealership give you any hassle when trying to get the metal pillars replaced? Did they agree to the warranty repair as part of the 3 year comprehensive?

Appreciate your feedback, this is the first I have heard about dealerships addressing this problem. I am seeing my dealership this Saturday and hopefully will get the same outcome.
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Old 03-24-2014, 09:16 AM   #25
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I didn't need to hassle them at all. Amazing dealership.


Every little problem ive had, has been addressed with out question. They even replaced my DI pump after I installed the FBM kit.


Any rust on these cars should be covered at any rate, I paid a little extra for their 6 year rust warranty. If it rusts, they fix.
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Old 03-24-2014, 09:30 AM   #26
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I didn't need to hassle them at all. Amazing dealership.


Every little problem ive had, has been addressed with out question. They even replaced my DI pump after I installed the FBM kit.


Any rust on these cars should be covered at any rate, I paid a little extra for their 6 year rust warranty. If it rusts, they fix.
Awesome, I paid for the extra rust protection and warranty as well, but I think it only applies to the body. I am not sure if these metal pillars would be considered part of the body or not? Either way, I hope my dealerships agrees to fix it as well.

Do you know if there were any issues with replacing these metal bars, or was it simple enough?

Thanks again for your feedback so far.
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Old 03-24-2014, 09:36 AM   #27
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Awesome, I paid for the extra rust protection and warranty as well, but I think it only applies to the body. I am not sure if these metal pillars would be considered part of the body or not? Either way, I hope my dealerships agrees to fix it as well.

Do you know if there were any issues with replacing these metal bars, or wa sit simple enough?

Thanks again for your feedback so far.
It took a little extra time, because the little triangle window is part of the trim.

I would 100% argue the trim being part of the body, your dealer should have no issues replacing them.
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Old 03-24-2014, 01:39 PM   #28
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Both mine had this issue, just stopped by the dealership, they will call me when they hear back from Subaru. .. I am at ~28,000 miles
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